On time, reasonable and friendly. Will use them again when we need taxi service from RSW.read more

We used this car service to take us from Fort Myers airport to Marco island. Max (our driver) was…read moreso helpful & accommodating. Our flight was delayed on the way down to Florida. He stayed in constant contact with us and reassured us that we would have transportation. The SUV as clean and Max was an excellent driver.

I use a lot of car services in my business travels but Ambassador ranks as #1. Great service, great…read moreand fare charges (-:) ), and first class cars. Delighted that SW Florida is fortunate to have such a great car service. Richard is the best!!!

Because of a host of problems with my airline flights, I ended up arriving in Ft. Myers, FL at…read more11:30 pm rather than 11:00 am. As a result, the people who were going to pick me up originally were unable to do so. And I needed to get to Captiva, about an hour away from the airport. I called two other limousine companies and they had no availability. That actually turned out to be a blessing because Ambassador Transportation was outstanding in absolutely every respect! Richard, the owner, was so nice and so patient in arranging for everything quickly and efficiently. Roger, my driver, was terrific. The car was so clean and comfortable. Very easy to meet him upon my arrival. Great communication all around. I can't recommend Ambassador Transportation highly enough!

Th is business is top notch, smooth start to finish, no follow up call needed, great communication,…read morehighly recommended Thanks Dream Vacations Tatter Travel

This is without a doubt the best service to and from the airport in southwest Florida…read moreNot only is the price reasonable but the drivers are courteous and always there on time and very pleasant. The vehicles are new and clean. I have never had a problem and have used this company for years.

Such a wonderful experience! we had a blast! Very professional and helpful in accommodating our…read moreneeds. Highly recommend

Extremely professional and prompt with all aspects of communication. Definitely will use again in…read morethe future. I wish more businesses were run this way. Well done 10 out of 10 stars

Our driver got there, we gave him the address of the hotel. He said his cell phone was dead and he…read moredidn't know where to go, could he have one of our phones. Seriously? For the amount of $ you charged us and NO, you can't have my phone. My friend put it in her GPS, was giving the directions, told him to turn left (we could see the hotel 2 blocks away). He didn't and ended up taking us over the bridge into Port Charlotte. Construction so we had to get to a point to turn around, we finally got to the hotel and not even an apology. Highly would NOT recommend.

DO NOT BOOK. This was the worst experience with any type of service that I've ever had. My sister…read moreand I both live in metropolitan cities - NYC and DC - respectively, and we've never seen this level of disrespect. We arrived at the Ft. Myers airport and our driver was no where to be found. We called the provided phone number that we were referred to and were met with sarcastic, condescending, rude man. He chastised me for wondering where our driver was. Then our driver arrived with a forward facing booster seat, when we requested a rear facing carseat for my 16 month old nephew. My sister refused to put my nephew in a carseat that was too large for him, rightfully so. It was meant for a 40 lb child and he is only 25 lb. Additionally, it was not secure with no directions on how to secure. The driver did not have a clue how to set it up. It amazed us that this company (the driver AND the owner) expected us to put a child in an unsecured car seat? They did not even provide guidance or know what type of seat it was so we could google how to set it up. We offered to have my mother drive 30-minutes to bring us the correct carseat. The driver rudely told us that he wasn't waiting for us and then proceeded to unload his car of our stuff in the street, stranding us with a 16 month old at an empty airport. I then received a lengthy message from the owner stating "they did everything right" and there was nothing more they could do and would be charging us $25 for gas. But wait, thats not even the worst part! When we called to discuss the situation, the owner again was completely rude and condescending, telling me that we were part of the "snowflake generation" and at least he can provide for his family and that he "owns a multi-million dollar business." UM WHAT?! It was the most outrageous conversation I've ever had with a human being, let alone the owner of a company we hired! Please please please do not use this company. Not only are they unreliable, they treat people like garbage and have no respect. I'm utterly shocked at this situation and hope this place goes out of business. Should have brought my own carseat and got an uber or lyft. BYE FELICIA!

Lee county transit does a great job to provide a reasonably priced service to many of the fort…read moreMyers Beach area who are unable to or don't want to drive. The frequent trolleys are in general on-time. The only real problem is when there is an event and you may encounter a couple of trolleys passing the later stops because it is full. My suggestion would be to increase the number of trolleys during special events when known usage is increased. Overall, it is a great service for the community. Thanks.

Lee Transit is the absolute best!! Flew into town for a bachelorette weekend and called my hotel in…read morefort Myers beach to see if they had a shuttle to/from the airport. They did not. I got information on the bus/trolley system for the beach and called Lee Transit to get more info. The lady on the phone was probably the most courteous customer service representative I've ever spoken to on the phone. She looked up the bus schedule for me and told me where I could find the bus at the airport and how much it costs (along with tips and trips to get around the island). 100% recommend!!! Cost me $1.50 (plus 75cents for the trolley once you get to the beach) can't believe people pay $40-50 for cabs!!

Possibly the only travel agency left that truly provides exceptional customer service and…read moreoutstanding cruise packages, offering more bang for your buck. From better on board credits to upgrades to higher class cabins, this agency continues and excels in finding the absolute best cruise one could find and within a budget, or over the top. Never any "pressure" to buy. In addition their land tour packages in Europe and other countries are handled too with the same attention to detail. Very professional service and I would recommend Travel Planners Plus to anyone. Thanks Frank for your world of knowledge and your expertise in "luxury cruising".

When you need to stop and take a break on a drive, this place delivers. It was nice to take a…read morestroll and enjoy the day. Then, onward to our journey! Life is good on the road!

Not very nice, old but clean No air conditioning…read more Snack vendors Open24/7 You have to exit the highway 75 to go. It's next to the race trac gas station