I had a very frightening experience with this taxi service in Como. I called +39 031 271000 to request a taxi as instructed by the company, but two cars arrived by mistake. One of the drivers completely lost control and became hostile toward me and my friend. He screamed at us at the top of his lungs, cursed repeatedly, made threatening gestures that felt physically intimidating, and got in my friend's face, posturing at her. Even after we apologized and explained the situation, he continued shouting, advancing toward us, and refusing to back off. The driver who ended up taking us to the airport, I believe his name was Bruno, was also shouting at us on part of the drive there.
I was genuinely afraid for our safety. Their behavior was not just unprofessional, it was aggressive, menacing, and unacceptable. No customer should ever be subjected to that kind of verbal abuse or feel physically threatened. I would strongly advise others to avoid this service, especially travelers who expect safety, professionalism, and basic respect. read more