All Good Tax Pro for my 2024 tax return, and unfortunately my experience was quite disappointing…read more What was promised / my expectations:I was told I would receive thorough guidance, timely submission of my return, clear communication, and a finalized set of calculations for my refund, they never filed my State, both Kansas and Missouri. What actually happened:* My preparer missed several items for example: They never filed either of my state taxes.* Despite agreeing to finish by February, the paperwork was delayed, and I had to follow up repeatedly.* Communication was unclear: I received vague answers to my questions, and at one point was told "it's done" when it clearly wasn't .* Because of the delay/errors, I faced extra stress (and possibly extra cost) when dealing with the [IRS/State tax agency]. Why this matters:When you use a professional tax preparer, you expect accuracy, timeliness, and trust. My experience failed onall three. I ended up spending more of my own time (and worry) trying to correct or clarify things that I had hoped would be handled properly. What should change / what I suggest:* Better double‑checking of forms and calculations before the client signs off.* More transparent communication: if there is a delay or a problem, it should be communicated proactively.* A clear checklist shared with the client so both sides know exactly what documents are needed, what has been done, and what is still pending. Only charging what we agreed on, and not changing the amount for filling, that never happened.

I've never had such a simple tax filing experience. I'll be sticking with All Good Tax Pro!read more

Had to update my review, since I had multi state taxes(MO & KS) and they ended up forgetting to…read morefile my KS state taxes and ended up having to amend my return much, much later. It was such a small amount that I wasn't tracking it constantly , but this is something that was never truly explained by the staff. Figured they are paid to track these things so I don't have to.

I had a poor experience with Bev. I often found her difficult to reach. I would call multiple times…read morebefore I would receive a call back. On at least one occasion I received mail from the IRS which I forwarded to Bev. It went unanswered. Mostly recently I learned my business taxes had been filed incorrectly. Admittedly, I was partially responsible for this error as I had wrong information on my end. Bev took over a week to respond by which time I had already had someone else take care of it. Only when I went into the office in person with my complaint did I receive a call back. Both the person at the front desk and Bev were quite dismissive of my concern. Bev asked at one point 'how long have you been doing taxes' when I expressed difficulty trusting her advice due to my current tax circumstances. Through many calls to the IRS, I learned that my business' taxes were pending with the IRS because they were on the incorrect form. I would think my tax preparer would be aware my returns were not accepted. I also learned that my business taxes were not filed at all for one of the years. When I asked Bev about why they weren't filed I was told she had a medical concern that year and it was a tough year. The only remedy I was offered for any of the concerns was that she would file the amendments. I elected not to do that due to my inability to trust their work. I can't honestly recommend her to anyone in good faith.

Sandi has prepared my husband and Is very elaborate taxes since 2015. I owned a daycare and my…read morehusband owned a basketball team. We both did side gigs as well. She goes to seminars and keeps up with the most up to date tax laws. She is very knowledgeable and always answers any questions I have about my business or personal taxes. I am extremely happy with the service she continues to provide year after year which I why I will continue recommending her.

From the owner: With over 25 years experience Sandi Smothers, as an Enrolled Agent, has unlimited rights to fight…read morethe IRS for you. Minimize your tax bill legally and be in charge of both your personal and professional finances. We are also open on the weekends by appointment only. Please call to come see us on Saturday and Sunday.

Andrew is one of the most trustworthy, dependable, intelligent and professional accountants I've…read moreever had. Nobody else in Kansas City legally can get you more for less. He is an amazing value, funny, and always with a good story.

This is the most professional and affordable accounting firm I've ever used. 1/10 of what H&R Block…read morecharges. Everyone that works there is cool and chill and funny.

My husband and I moved to the KC area in 2011 and needed an accountant. I found Rebecca Brown when…read moreI did a search on the internet. At that time, she was listed as "KC Tax Guy". She did a great job for us in 2012. After my divorce, I went back to her in 2013. Then again in 2014. Up until then, I thought highly of her. I even recommended her to a friend. In 2015, I was disappointed that not only was I not getting a refund but had to pay back the IRS because my income had gone up while being enrolled in the Market Place in 2014. Rebecca's fee had gone up as well and when I queried her about it, he condescended to me saying that her clients didn't have so many W2's (I have several streams of income). When I had further questions about my responsibility to the IRS, she talked down to me to the point where was made to feel stupid. I concluded she wasn't the right accountant for me. Earlier this year, I finally got hold of an agent with the Market Place. After reviewing my file, she told me there was an omission on a form in my 2014 return that may have caused me to pay back more than I owe. She said it was something I needed to discuss with whomever had prepared my return. Reluctantly, I went back to Rebecca. Not only could she not figure out the omission in 2014, I found an error in her notes regarding my health insurance coverage in 2015 that would have cost me a penalty even though I provided documentation proving coverage for the entire year. When I went in to sign, I said I thought I had seen a larger federal refund on the file she emailed to me. Her manner suddenly changed and she held the cover letter up in my face and repeated several times, "this is what you want to look at!". I replied that I didn't understand why I wasn't getting more back since I claim myself and pay into the system. She smiled at me and told me I was ignorant. For this I paid her a fee of $220.00. She also tried to sell me a "Peace of Mind" agreement for another $189.00 for her services in the event of an audit. The manner in which I was treated was shaming and demeaning. It has caused me anguish and depression. I will be taking my complaint to the Missouri Board of Accountancy. Helen H Overland Park, KS

Rebecca has been doing my taxes for years, and I've always felt that her professionalism,…read moreknowledge, and customer focus has been great. There are lots of tax preparers out there, but many of them lack the background or level of concern I have found with Strategic Tax Partner. I've saved money more than once because Rebecca is good at asking the right questions. I would say that they have really taken the stress out of tax time for me.

Great work, excellent listeners, just golden. Until Covid I met with Sara in person, but now for…read moresafety online and on the phone.

I met with Shawn Williams to help resolve a very odd tax problem that dated back to 2001, that…read moreafter 2 meetings it appears was a mistake made by the IRS. He is very thorough, patient and willing to help - and he helped me without charging even though I offered to pay for his services. His company offers a one hour consultation for free - I got two consultations for free. I think anyone who has a tax issue would find him to be a great help!

From the owner: Income Tax Preparation, QuickBooks Consulting and Bookkeepingread more

Sarah has been doing my taxes for several years. She is so helpful to me. She has helped with…read moredeductions that I was unaware of, she is so reliable and the office staff is always friendly and helpful. Great service.

My name is Lahoma and I'm 91 yrs old. I chose to have Sarah start doing my taxes several years ago…read more The 1st time we met she was extremely friendly and wanted to learn about me and what she needed to know about my tax information. I have been very pleased with her work and her fee is very affordable. She's quick and accurate. I definitely would recommend Sarah to do your taxes.

I used Tony for my business taxes for years. Got audited by the Irs and met with the agents and…read moreTony in his office in September. He told them he didn't have access to my books but he did the whole time. He did my previous years and always had access. I reached out to Tony many times after the meeting. In January the irs closed the audit with their own guesstimate because Tony never did my returns. I asked him what to do and he said ask the auditors. They recommended that I find someone else back in December and I should've listened. Now I have about 2 weeks left to appeal and I'm looking for a new tax professional to work with. Tony will say he's done thousands of returns and this is somehow my fault but I did my part only to be led astray time and time again. I've never been treated this poorly by a professional.