We had a frustrating experience with our previous accountant. Communication became very poor,…read moredeadlines and follow-through were inconsistent, and several items in our books remained unfinished despite repeated requests for updates. We also experienced penalties and additional stress due to mistakes that we felt should have been avoided. When we asked for clarification on completed vs. incomplete work and discussed reimbursement for unfinished services, communication largely stopped. We had hoped for a more professional and proactive experience. Unfortunately, we ended up needing to seek help elsewhere to get our records cleaned up and organized.

Please focus on you and your staff's attention to detail and customer service…read more This year, our taxes were prepared incorrectly twice, the first time rejected by the IRS and the second time with a gross error caught by us: completely leaving off one person's income. Further, we went weeks without communication and had to initiate follow-up several times, which is frustrating when turning to human tax professionals for support. Finally, to top off the blatant disregard for customer relationships, we were denied a meeting to discuss our concerns and request for a refund due to all of the challenges and poor services rendered. I'm disappointed in our experience this year and sad to have to take my business elsewhere.

My taxes were filed without reviewing or consulting with me. It was glaring I had not provided some…read moredocuments that would normally be a red flag for an accountant to consult their client for submission before finalizing taxes. You will have to ask for responses to emails from Terry and his secretary. In no way would I recommend Terry.

I am still have difficulties with tax returns going back 2 years. I have spent hours emailing them…read moreand dealing with IRS. They are condescending. I wish they would handle my taxes and advise me on how to pay less taxes; instead, I spend numerous hours working on taxes myself.

If I could give a negative number for this company, I would. The company filed our taxes late and…read moredid not notify us this was an issue until we received a letter from the Missouri Department of Revenue regarding a fiduciary tax notice of adjustment that was owed. In addition, the company charged us a $19.00 application extension fee which was never brought to our attention in advance. After multiple attempts over several months to get an answer and resolution the owner just kept saying he was out of town and would address it when he returned which never occurred. They also changed the fees for completing the taxes after giving us an initial quote. Overall, not trustworthy or ethical in how they do business based on my experience.

Always prompt and we've never had an issue :) They're always…read morehelpful with my/my husbands crazy income streams and turn it into an easy process.

I have had my taxes done by Tim for at least 20 years. He has now gone to a monthly fee of $80 per…read moremonth just to do my simple taxes once each year. I could understand this if I was running a business but $80 per month is out of the question!

Chelsea and them team has been fantastic to work with. I own a few different businesses which is a…read morechallenge. Outside of having clean books we few like we have a true partner that helps us think ahead and make better strategic decisions we couldn't be happier with Donna, Rita, Chelsea, etc. Thank you!

Frank helped me file addendums for two tax years after my other tax preparer failed to return my…read moreemails after letters from the IRS and KS saying I underpaid. I used the online form to contact and then was emailed the next day. Then I set up an appointment and he had my taxes completed within a week. Quick and easy! Plus he got it straightened out and a great return. Prices ranged from $350-$400 per tax return. I highly recommend supporting this business!

I was looking for an escape from the taint of the very unpleasant dealings with the contacts at H&R…read moreBlock, specifically 2 that represented they were part of the H&R Block legal team (????). I have serious questions as to their legal acumen! I saw this service/tax provider and it appears to have precisely the professionalism and quality service credentials that H&R IMO lacks. I was very impressed to see the services they offer and the chance to deal with a quality organization. It is a relief to deal once again with what looks to be a quality firm. Support your local C.P.A. tax preparer!

Super rude! Called with a general tax question and potential future business as an out of state…read moreresident was was told they couldn't help with specifics and hung up on me before I could say anything. How are you supposed to become a client when you do not get guidance or someone who hangs up before you can speak? Called another competitor in town and got the help needed and became a new client. I am always amazed at how people who run a public business can have zero personal skills.

Mr. Yallaly is wonderful. Always prompt and considerate, and very kind as well. I help my parents…read moreout remotely with their bookkeeping; this is our second year filing with Bridges & Yallaly. We couldn't be happier. Highly recommend.

Jon has been such a huge help to us with setting up our LLC and getting everything in order on the…read morefinancial side. He really knows his stuff and made the whole process so much easier to understand. We walked away feeling so much more confident about what we need to do moving forward. One thing we really appreciate about Jon is how accommodating he is. He's easy to reach by phone, email, or even for a 1:1 meeting, like the one we had today. It's so convenient to work with him because he makes himself available and always takes the time to answer our questions thoroughly. Taxes have also been a breeze with Jon. He has an online portal where we can upload all our documents, and from there, he handles everything. It's so streamlined and simple--it really takes the stress out of tax season. We've been working with Jon for a while now, and we're so happy to continue working with him. He's knowledgeable, approachable, and incredibly reliable. If you're looking for a CPA you can trust, we can't recommend Jon enough!

Just moved to KS from CA and needed someone to do both state taxes for us. They helped us file an…read moreextension and got our taxes done soon after. Very professional and patient when we had several questions. Will be back next year!

I reached out to Crystal to mop up some back tax issues in January. By the time I had all my papers…read morecollected and all the required info was retrieved from the IRS, it was April. I emailed to ask her about payment arrangements, and didn't hear back. Not a single call or email was returned. Finally, six weeks later, I went by her office to collect my papers and take them to someone who would get the job done. Crystal never responded to any of my phone calls beyond the initial consultation, and her receptionist confirmed she had not touched my case once everything had been sent to her. Choosing Kansas City Tax Mediation cost me time and money I didn't have to waste.

Scott at KCTM really helped me and my wife out of a tough tax situation. He really knows his stuff…read more I would recommend this company to anyone with a tax situation.