1. Tate Plumbing Heating & Air Conditioning

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Big Spring, TX

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Tate Plumbing Heating & Air Conditioning

4.5 (2 reviews)
Closed • 8:00 am - 5:00 pm

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Advance Plumbing

Advance Plumbing

(3 reviews)

I appreciate that the installation work on my water heater and pipe upgrade was done nicely by two…read moreof the workers. However, I am very disappointed with the billing transparency and labor charges. I was initially told the labor rate would be $120 per hour. Later, I was informed by the owner that the typical rate is $175 per hour, which was a big surprise. In addition, I was charged labor for three workers even though only two appeared to be actively completing the job. There were also schedule changes and communication issues that made the overall experience stressful. While the final work quality was acceptable, I felt the pricing and billing were not handled honestly. Because of this, I cannot recommend this service and am giving 1 out of 5 stars. ........................................................... I have already paid the full invoice for the recent water heater and pipe upgrade service. However, I am very concerned about the labor charges. Before the work started, I was told the labor rate would be $120 per hour with a maximum of 2 hours. I was later billed $840 for labor and charged for three workers without my approval. While I appreciate the work quality, I feel the billing was not transparent or consistent with what was discussed. I am requesting a fair partial refund or billing adjustment based on the original agreement.

Good professional service. Quality work with attention to detail…read more Good communication. Called before showing up and kept me abreast of what was going on with the project. Will use the again

Tate Plumbing Heating & Air Conditioning - plumbing - Updated October 2026

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