Great service, hot dogs and ice cream. Make sure you have cash. They only accept cash.read more

Dairy Dell is the place to go for great hamburgers and incredible desserts. You just can't beat it!"read more

I feel like part of the Chill Zone family on day one. Had to go back for more, and the vibe is…read morewelcoming. Try the hot fudge sundae or the apple cobbler caramel ice cream taco! Variety of selections! But the service is simply top notch! Kudos to the owners and family.

This ice cream shop is a great addition to downtown South Hill. We were pleasantly surprised by the…read morehometown feel and delicious treats. The gentleman at the counter was gracious on a very hot day; perfect for ice cream. We will definitely be back.

Love Karen and her ice cream, beautiful yard, and animals! It's such an amazing place to spend the…read moreafternoon! Not only do you have an ice cream truck but she has mini cows, goats, chickens, dogs, sheep, donkey, pony, etc that the children can look at and feed sometimes!

We love the ice cream here. Their ice cream is rich and creamy but not overly sweet and we'll be…read moreback again when we're in the area. If you have kids there are plenty of places for them to play after they get ice cream. The only problem is the directions are off on where the stand is located. It's actually a mile closer to I-85 than the directions state.

We usually call in an order on our way to picnic at a park. Our last time I called repeatedly. No…read moreone picked up. Lucky's was open but staff would not answer the phone. We placed our order for bacon cheeseburgers with lettuce and tomato at the service window. While waiting we couldn't help noticing how dirty the surroundings were. At the pickup window we were told they didn't have any bacon. When we opened our burger at the park neither had lettuce. Very disappointing.

I've been going to Lucky's for 60 years starting when I was about 3 years old. I have very fond…read morememories of their hamburgers and ice cream. It has gone through multiple owners over the years, but it still has the best soft serve ice cream, sundaes, milk shakes, and real banana splits. It's near Kerr Lake/Kerr Dam on the Virginia side. I highly recommend it!

Good ice cream and yogurt Service is very good there they…read moreare good at waiting Ambiance don't even get me started

Worst experience ever in a restaurant . My fiance and I stopped by Sundae's to grab a bite and a…read morebathroom break . While my boyfriend proceeded to place the order in the drive through I went to the bathroom . When I walked in I found the restroom locked . There were no other customers at least at the counter at that time . I asked who I know now is Jen ( the franchise owners daughter) if there was a bathroom and Jen glanced over my way and said very rudely " PAYING CUSTOMERS ONLY !"I said in a very nice way I asked Jen if she saw the man currently in the drive through at the window?" I told her " that's my boyfriend at the drive through window so I am a paying customer" The only thing I can think of is that when I said that she became embarrassed . So I asked her again for the key thinking now since I'm a paying customer and all problem solved . She said " No you are not getting the key " she was embarrassed in front of her co workers when I called her out on the fact I was a paying customer. She was screaming at the top of her lungs when I asked her why she hated her job so bad . I went back to my boyfriend's car who was still at the drive through window and asked him if he had paid and he said yes . I told him to get the money back and let's go , I was not eating anything there because she was the one wrapping the food. She was full of so much anger that I wasn't sure what she might do to our food. We told the gal who was unfortunately stuck in the middle that we wanted a refund . The poor cashier looked scared to death . Then bum, bum, bum here she comes Jen to the driveway window screaming that she would not refund our money " We gave them the food back and left . No need to place a formal complaint given it was the owners daughter . However I can leave this review in many places.

I am done with this place!!! It's no wonder it has so many bad reviews. I tried to order through…read moretheir drive thru today 02/17/2025 at 2:15PM. I did not get the lady's name on the mic. She did not even great us when we pulled up, she said, "What do you want". When I tried to order for me and my friend I was looking at the menu to see what I wanted and went ahead and told her what he wanted. She told me the total and I told her I am still ordering. She then said, "Hurry Up". I said forget this I don't have to spend my money here. She then said, "F*** You!". I asked for the manager and tried to tell her what happened and she even ignored me. So they will never get me or my family's business. They need to honestly fire the staff and hire or train their people how to talk to their customers.

Such a cute store!!!! We even loved the floors! We come to Kerr lake all the time and I have never…read morefelt uncomfortable like today, the 2 persons working at the store were not even looking at us when we talked to them, we ordered coffee and they did not even apologized when they gave us past due creamer, and that's ok, it happens. But the fact that they greeted everyone else and not us, made us wonder if it's because we are Hispanics. Like I said, I ve never experienced something like this, we will definitely not come back to this store.

Great treasure of the lake!! They have great food, ice cream & items to buy for gifts or for your…read morestay at the lake. Love the rustic charm and the staff is very nice.

Wonderful !!! Absolutely amazing !!!…read moreThe food is super tasty & the atmosphere is very homey.

Tiny place with a charming decor- super friendly too ! Fresh cooked food- first time we had a…read morechicken parm sandwich which was a special, and quite good, today my date had reloaded dog which he enjoyed - whale I had the homemade tomato soup and grilled cheese sandwich- it was delicious! We enjoy this cute little spot- always excellent service and a solid enjoyable lunch.

Doesn't look like much, but I got a hamburger, fries and ice cream cone. The best hamburger and ice…read morecream cone I have ever had.

Great place!! Fresh burgers and great food. Good prices and locally owned.. Stop by and give it…read morea try

What a cool little place! Two ladies were hard at work serving the busy counter and drive thru…read moretoday. My food was ready quickly and with a smile. Sure, there are no prices on the menu, but my order was very reasonably priced. There is plenty of covered outdoor seating and everything was clean and modern in a town where that is not always the case! No complaints here! I wish people would put more thought into their reviews before they give a place 3 stars because when they asked for extra ketchup they only got two (or something equally as petty). ‍ Great job girls! I'll be back. Thank you!

We got the vanilla soft serve with reese's cups and vanilla soft serve with oreos and they were way…read morebetter than sonic! So fast to order and get our ice cream despite a line.