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    Ask the Community - The Chill Zone

    tastee freez - Small store front.

    tastee freez

    4.0(2 reviews)
    26.2 mi
    $

    I grew up with Tastee Freeze, the first soft-serve ice cream I can remember. I loved that you could…read moreget your cone "dipped" in chocolate or butterscotch. They also had pretty good burgers and hot dogs. The chain started in Illinois, and at its peak had over 1800 locations. There are only 22 stand alone spots now, 6 in Virginia, 1 each in North Carolina & South Carolina. We were on our way back from Richmond when I saw this little place, and we swung to grab a snack. We ordered a cone of Vanilla, and a Chili Dog. The chili dog was very good, but the ice cream was outstanding, as good as we'd remembered it being!

    We rented a cabin at Staunton River State Park and were looking for some ice cream and found this…read morespot within 30 minutes of the park. Our 8 year old girl got a banana split and really enjoyed it. Our other 8 year old girl got an Oreo milkshake and said it was as good as Dairy Queen. Our 5 year old boy got a cone with chocolate ice cream in a chocolate shell and really enjoyed it. I got a Reese's Cup blitzen and it was very good with the vanilla ice cream and Reese's Cup mixed in and was hard. The blitzen was way better than Dairy Queen. My wife got a hot fudge brownie and there were two brownies with vanilla ice cream in between. She said it was good but the brownie could have tasted better. Overall, we all really enjoyed it. It is now call Sundae's Restaurant now which was why our phone map app didn't recognize "Tastee Freez" when we typed it in.

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    tastee freez - Counter area

    Counter area

    tastee freez - Sings a little different.

    Sings a little different.

    tastee freez - Menu Board

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    Menu Board

    Dairy Queen Grill & Chill

    Dairy Queen Grill & Chill

    1.8(29 reviews)
    34.3 mi
    $

    Worst customer service experience I've ever had at any QSR. Ordered a slushie with Hunter and he…read moremade a mistake and charged us $3.99 for the slushie (actual price) and an additional $6.99 by mistake. He even acknowledged he had never made a Misty slushie and did it wrong. We asked him for a refund, to issue a gift card or to cancel the entire order and resubmit it with the correct amount. He told us he couldn't. I asked him to speak with his manager. Treyvon, the manager, came over and rudely told us there was nothing he could do. We asked if they could call their Manager and they said maybe and disappeared, ignored us and stopped talking and avoided us completely. We called the DQ 866 complaint number and the said they would forward the complaint to the manager (who no one could get in touch with). Before leaving, I asked Treyvon, you are saying that if I were to speak with your manager, you would tell him that you do not have an option to fix any mistake you make in the QSR system. That you don't know how to issue a refund, a gift card or cancel an order and resubmit if you make a mistake. He said, yes. We don't know how to do that. I really didn't know what to say at that point other than to leave with the worst and most incompetent food experience I have ever had. AVOID THIS DQ!! If going south on 95, try the one just 20 mins away. If coming north, avoid it. As much as we love blizzards and DQ, it wasn't worth 30 mins of our time. DQ and the management team and owner, you can do better. Please train your people!!

    We should have checked reviews before stopping here and ordering…read more Pick another place. With so many other food places around, just make a better choice. Its gross. The service is bad, and the food is ehh. By DQ standards..its sub par. We have an amaziing one near home..and thats why we picked it. Just one example of bad experience: $7 meal deal comes with ice cream. They didnt make ours. Took other people's orders for icecream, forgot ours. Reminded them, got an attitude, they ran out of hot fudge..took 10 minutes to replace it..when we finally got sundaes, it only had TOPping in the middle..they skipped the top, and no spoons. Had to ask to get some. Oh well. Our bad. We did gas up while here, so that was a plus. Wont be back.

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    Dairy Queen Grill & Chill
    Dairy Queen Grill & Chill
    Dairy Queen Grill & Chill

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    The Chill Zone - icecream - Updated May 2026

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