This place is TERRIBLE! Please don't even bother stopping here. We stopped here as it's convenient off of Interstate 85. Spent $20, which ended up being a loss. And we waited for 10 minutes to receive food. The fries were terrible (cold and soft), the burger patty was chewy (may have been old), and the chicken bites were mushy. After this visit, I am officially done with Sonic. We have it a try after not being to a Sonic in years, it ended up being a waste of time with everything going in the trash. I wish I could give this place 0 stars. read more

35 minutes for a hotdog. There are no cars in the lot. Seriously, 5 guys across the street is where I should have went. This was after sitting at the drivethru for 10 minutes with no response. Do you need a new manager? Is it the wages you pay? This is located in a lake town, it should be better. Call me., ill get your place in order.​ read more

Employees here suck. Was told to wait for someone to come take my order when I pulled up to a stall to order. She told me someone would be out to take my order and that it would be a minute. So we proceeded to wait.... 20 mins... before another person pulled up beside me and was able to order right away. The new person who actually took my order was rude. Pretty afraid to even consume the order now. People are here are nasty. read more

Sonic Drive-In - Burgers Near Me - South Hill, Virginia

Food was good, but wait time was ridiculous. They took the fast out of fast food. It took 30 min to get our food, but having paid on the app, we were stuck. However the food was hot and good, so there was that. read more

Food was ok, the wait was horrible even though there were only 3 cars other than us and we could tell they were playing around instead of making orders. Guy couldn't understand anything even when we were yelling so they sent someone out to take our order. Even after that, they forgot items off of our order. read more

They were out of sauce, onion rings, and slushies. Fried food was over cooked with no flavor. I thought the new fries were good though my husband missed the old ones. Our server was nice. read more

Horrible service and even worse wait time. They need a corporate visit to fix their operations. I saw two employees with their pants to the ground and undergarments showing. As well as a 30 minute wait with only a few cars parked and no drive thru line. The food wasn't even fresh I'm genuinely confused because the food wasn't "fast" nor worth the wait. read more

5/11/21: We stopped here for the first time on our way to NC for a sweet treat. We got an Oreo shake, chocolate chip cookie dough mini blast, & an Oreo mini blast. Everything was delicious. We went through the drive thru & the order taker sounded annoyed. It was around 3 pm, so I'm not sure why she seemed so disgruntled. But anyway..,we were happy to get our treats. We got to the window and everyone we saw there were wearing their masks. They weren't overly friendly...just kind of blah. Overall, we didn't have a bad experience. Plus, ice cream makes everything better. We will be back. read more

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Worst employees. Loud and rude. I used to eat here a lot. Won't go back. Can't trust that they won't do something to my food.

Rudest woman I have ever met working in a drive through. Forgot most of our order! If you don't like your job don't work. However the lady was working the drive through with short dreads at 12 pm on Tuesday. Very unprofessional read more

I wish the owner would fire the ladies working today because that was the rudest I have ever been talked to in a drive through. horrible place to eat I do not recommend stopping read more

We ordered a chicken sandwich without mayonnaise and received a sandwich that had clearly had the mayo and other toppings removed. You could still see the lines from where the knife scraped it. Naturally, we were back on the highway by the time we noticed. We just chucked it... Not worth even going back if they can't be bothered to make the food. It's the first time we hit them up on the route and it was definitely the last. read more

Sonic is usually a no-brainer for some quick, decent burgers. Well... not at this one. I ate there twice in one week and both times the food was just thrown together. My burger wasn't even fully wrapped and the guts were falling out. How do you do that and send it out? Fries and tots tasted under cooked. Both burgers were warm, not hot, and the cheese wasn't melted. I'm not a cook, but it seemed like they just had a bunch of pre-made burgers and would add cheese if needed. I couldn't even finish either meal. I gave them the benefit of the doubt once... never again. Employees weren't bad or great, so there's that I guess. read more

Absolutely disgusting. Bathrooms look like they haven't been touched in weeks. Ordering was a disaster, it took 25 minutes to get it. They forgot the fries but I drove away without them because I didn't want to wait any longer. Don't stop here in South Hill. Go anywhere else off this exit - literally any where else. Look at the reviews, my experience isn't a one-off! No reason to think yours will be any different. read more

They always forget the onion ring that's supposed to come with the chicken tender combos, highly upsetting among other things.

Let me just say that this location is HORRIBLE & unprofessional, I recently made a quick stop on my way home expecting to get in and out . I ordered 2 milkshakes and the worker told us "it's gonna be a 10 minute wait she's getting the milkshakes made for the drive through first" ok cool we waited a hour almost 2 and went to the window asking if they were done, cause then we saw nobody was in the drive thru , just for them to then say "oh our machine is broke down" ...we requested a refund and they stated "give me a minute the computer isn't working" we was there almost 3 hours just to receive the WORST customer service ever . Needs to be shut down honestly read more

The service is horrible every time I come it's over a 20 minute for something even if it's something as simple as a drink

While the things we get are always good, this particular Sonic is staffed by very rude people. We'd always thought this in the past, but we moved out of town for a few years and decided to try it again. Still treated rudely by the woman's voice on the drive thru as well as at the window. Some things never change. read more

The person taking orders had no customer service knowledge at all. We had to repeat some of the items we were ordering 4x for her to comprehend what we wanted. It's sad that the world is being filled with inconsiderate, unprofessional people! read more

Took 12 minutes just to order food! Then waited 23 minutes for our order that was wrong. Whole staff seemed to just be having a bad day. This is second time in a month service has been bad. Last time didn't even get a thank you for ten dollar tip and bill was only 16! Won't be back for sometime! read more

To us it was pretty good. There isn't any Sonics in Northern Virginia, that I know of. And it was a real treat and good service.

The hot fudge sundae I ordered was ok. All the fudge was at the bottom, which made it harder to get to, until my ice cream melted a bit. Wouldn't order that again. Customer service was excellent though. read more

I love the stuff from sonic and I love going there. They have gotten a lot better about remembering the candies in the drinks and stuff. The problem is that the slushie machine is broken, what are they, McDonald's. Their main thing is slushies but the machine is broke, it's outrageous. read more

this place is actually so bad, the wait is so long for a simple order if you guys want quick food DO NOT COME HERE. and the staff is not nice... read more

A for Effort! I come here because my kids love their shakes. But, other than that it's alright. If you order ahead like mobile order you still have to wait for quite some time. The place was okay, I mean it's just a parking lot. The server no longer wears skates as they used to. read more

Fairly new spot in this town. I stopped in for one of their foot long dogs that I have heard about but never tried, so I am a first timer for this chain. I asked about the dogs and was told to just read the board. Ok rude but ok. I ordered the Chicago dog not really knowing what they taste like. Well that's not for me. Not hot, thin, and stale roll. I tossed it and went to 5 guys. Cost more but much better quality and customer service read more

I would be giving one stars if the ice cream was bad . i came here and placed my order and waited 15 minutes in a drive thru , then only to find once we are at the window , then they are starting to make it . and mess it up . the customer service was horrible and couldn't even remember to put a spoon in with it ‍ i pulled in at 3:25 and didn't leave till 4:10 ‍ read more

I just went there to order Cinnabon's Cinnasnacks and a breakfast burrito. The workers said that they don't serve Cinnabon's but when confronted they yielded and said they have them. And when we ordered coffee to go with it, the coffee had no sugar, no creamer, NOTHING except coffee. When confronted the worker said, "We don't do that here", are you f****** kidding me? Finally the breakfast burrito was a conglomeration of grease half folded tortilla, and what looked like chicken? When the breakfast burrito is advertised as having cheese egg and sausage. It literally looked visually disgusting and smelled revolting. Terrible f****** service and food. read more

Sonic Drive-In - Breakfast Burrito - Burgers Near Me - South Hill, Virginia

Every time I come here, I always order either an orange ice cream slush or a Reese's Sonic Blast. The last five times I came, they were out of one or two ingredients for either treat. How in the heck does that happen? The employees are rude as can be. Not only are they rude, but they are downright unprofessional. Avoid this place like the plague. read more

Used to be a normal stop that was convenient to cheap gas off I-85. Now the stalls don't work, food takes 30 mins to come out and is often cold anyways. Shame because it used to be so good. read more

This is hands down the worst Sonic location I've ever been to. We waited in line in the drive thru for 20 minutes, just for them to have never taken the order at the front of the line. They made the order wrong the second time. That's thirty minutes of my life I'll never get back, and I ended up eating at Bojangles instead. read more

We went here after a HORRIBLE experience at a Italian restaurant in town (waited 80 minutes and no food), so after a very long day of travel, we needed something quick before we went to our hotel. It was a busy Saturday night, and while they were slammed, order was taken promptly food arrived quickly and was very tasty! read more

No. Absolutely no. The customer service is beyond horrible. The manager came out and was snobby after HER employee got our order wrong. I did not appreciate it at all. Don't intend going back, and it's a shame because I love their drinks. My lettuce is old and brown, my bread is squished. I think not. Scratched the Craving Itch read more

I've had my share of "unique" experiences at fast food drive thrus but this one made the top of the list. Stopped by on a Friday night to a packed parking lot and long drive through line. Im thinking they're just busy but as I began to wait in line, I quickly realized they were just super super slow. I waited in line for about 15 mins to order. I ordered 2 Sonic blasts, thats it. Finally make it to the window and paid. It took the lady at the window about 5 mins to count the cash id paid with. They gave me one Sonic blast and then I waited for 5 to 10 min at the window for the second one. The lady must've messed it up because she had to start over. She then proceeded to hand me the cup with ice cream dripping everywhere and without common sense of wiping it off or atleast handing me napkins. I had to ask her to wipe it off and for napkins because it was still a mess everywhere. I will never return to this location. read more

This was not a good day to come here at ALL. Waited for literally 3 minutes! Not getting my business today.

I had a very bad experience with this Sonic location, the person who was cooking the food who i hope was not the manager, was on her phone while cooking. VERY unhygienic and the service was very slow with workers standing around waiting for the cook to finish making the food. I am definitely not going back to this Sonic now, later or ever again. read more

If I could get the place a negative score I would .. horrible customer service... never have anything in stock food or beverages

Absolutely sick of this unacceptable service and food! My bun was so burned I couldn't eat my sandwich, but it was cold.

I live around here and I have to say that this is the worst sonic I have ever been too. I come up here a couple times a month and I order the same thing and I always have the same problem. they never give me the friggin RANCH to my pop corn chicken. I always ask for EXTRA ranch multiple times because this has always been a problem. well, I went there tonight and did the same thing, and here we are. NO RANCH. I'm done with this place, going to try Roanoke rapids. I don't ask for much, I just wanted my ranch. read more

So, this sonic must have changed leadership or something since the previous reviews, because our order came out timely, and correct. We were on our way down to SC for the weekend, and had a craving for sonic. I got double burger meal with a Dr Pepper, and the wife got a lil griller. The price was reasonable and it came out within minutes, without anything wrong with it. This is exactly what I expected from a sonic, and the scratched the craving itch I had for sonic. read more