It began May 2015 at the end of the most severe torrential storms I've ever seen in North Texas.
1ST Contacted a roofer, they came out looked at the roof, promised to email a repair estimate. Many weeks later and many calls later. NOTHING. NO ESTIMATE EVER CAME.
2ND Second Roofer - made appointment, which I scheduled around my lunch break to avoid missing work. I arrived home (I'd prepared everything the night before to reduce time required) but the Roofer arrived 50 minutes late! ALMOST AN HOUR LATE!! Well, I was already there and the clock was ticking! So, the roofing company OWNER and I climbed into the attic space where damage needed to be assessed. Next, while roofer climbed on top of roof, I closed up the attic, closed the garage and prepared for the finale ... an estimate - or at least a guestimate! This was a professional roofer that I was dealing with Right???
As he proceeded to pack his ladder up while I still waited (2 HOURS GONE FROM WORK FOR "lunch") he said he'd get an estimate emailed over to me later that day.
BUT WAIT!!!!!! The Roofer-Owner left his sunglasses up inside my attic!!!
Stop everything, hold the phone ....
* I reopened the garage,
* opened the attic,
* plugged in the extension cord to the spot-light I'd placed up there
* he climbed up, located the sunglasses
* I unplugged the spot-light
* Closed the attic
* Shut the garage door ....
FINALLY, 3-HOURS LATER, I was back at work and not happy at all. Especially since I work only 4-MILES from home!!!
3RD The third roofer and I scheduled, re-scheduled, and re-re-scheduled appointments to meet and look at the damage to my roof. NEVER, EVER, EVER HAPPENED. COMPLETE WASTE OF TIME!!!
4TH The FINAL .... THE REAL ROOFER - Sam Marzili, TARRANT COUNTY ROOFING! My KNIGHT-N-SHINING-SHINGLES!!!
NOW MY STORY CHANGES COMPLETELY! Where had this guy been hiding?
Sam showed up for the first appointment we scheduled ... ON-TIME!
Took him about 25 minutes to access all the damages and tell me exactly what it would cost. He also handed me a beautiful 4-color, professional brochure that indicated all qualifications and references - BBB ACCREDITED BUSINESS SINCE 2011!!!
NOTE: I didn't exceed my normal lunch-hour that day!
Same afternoon, Sam emailed quote that matched to the dollar his verbal quote for earlier that day.
We scheduled the day for the work to begin. Shockingly, the day before repairs started; supplies were delivered to my house. The next morning, bright and early, the work began - 7:30 a.m. PLUS, throughout the day I received texted images showing me the progress they were making on my roof. The photos gave me such peace-of-mind. I knew they were addressing damages and weren't lollygagging around.
I was so pleasantly surprised when I arrived home from work. The work was complete, no workers were present or loitering in the street. All debris had and trash had been completely removed! To my surprise, they'd even trimmed away some of the tree-branches that we a bit too close to the roof - those branches had been removed as well. Not one-bit of trash!! Just good clean honest Work!
Please, save yourself a lot of time and distress, call Tarrant County Roofing first!
I'm so incredibly happy - you'll be my 1st call next time! Susan - Bedford, Texas
Tarrant County Roofing
http://tarrantcountyroofing.net/
817-583-3691 read more