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    Tarragon Catering

    5.0 (12 reviews)
    Open 7:00 am - 7:00 pm

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    Douglas Y.

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    Ask the Community - Tarragon Catering

    Review Highlights - Tarragon Catering

    I am one that doesnt spend time writing reviews about food or entertainment, but Chef Doug is a exception.

    Mentioned in 8 reviews

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    My Chef Catering

    My Chef Catering

    (100 reviews)

    Quick feedback. Asked great questions to help me decide what would work best for me. Went above…read moreand beyond to answer questions. Great experience!

    Disappointing experience despite a fresh and new business relationship. We have used this catering…read morecompany for multiple corporate events and have spent considerable money with them. Historically, the food and service have been very good, which makes our experience with our most recent BBQ event particularly disappointing. The weather was questionable the morning of the event, so we understood the decision to precook the burgers and brats. However, the weather ultimately cooperated, and the event proceeded as planned. We specifically requested that we use at least one large gas grill we provided, even if only to keep the grill/char lines going, but that did not happen. The catering team arrived on time, but the setup was not completed as expected. Two chefs who had originally been scheduled to be onsite to cook the food ultimately spent much of the event standing around with very little involvement. More importantly, the food was served lukewarm to cold even though it arrived in hotboxes, and some food was undercooked/raw. The sternos were not lit until well after the food had been set up and less than 10 minutes before mealtime, which did little to address the temperature problem. For the price we paid, the quality of service and temperature of the food were simply not acceptable. I immediately raised my concerns with the event planner after the event. When I didn't receive a follow-up, I emailed to express our disappointment. To the event planner's credit, she responded and said the owner wanted to address the matter personally and would contact me after returning from out of town. That was over a month ago, and we have still received no communication. A coworker who also helps coordinate our company events separately contacted her point of contact at the company, but also received no response. What is most disappointing is not simply that one event did not meet expectations. We have been a significant repeat customer, and we expected our concerns to be acknowledged and addressed professionally. Instead, we received no follow-up at all. We have had good experiences with this caterer in the past, which is why this situation has been frustrating. Unfortunately, the combination of cold food, a lack of attention during the event, and zero follow-up afterward has made us decide to seek catering elsewhere for our corporate events.

    Catering Made Simple - Gorgeous chef salad

    Catering Made Simple

    (34 reviews)

    The variety of menu offerings is great, and each of the ethnic menus are fantastic. Greek, Asian,…read moreAmerican are delicious! I get lots of compliments every time I cater from Greg and his team.

    Catering Made Simple Full Transparent Review - BRIDE BEWARE: How This Vendor Nearly Ruined My…read moreWedding (With Proof) LONGER AND FULL REVIEW IS ON THEIR FACEBOOK PAGE FROM ME and also in video format @blurrybutblooming on TikTok: https://www.facebook.com/share/p/1BLwhwhgft/?mibextid=wwXIfr If I could give zero stars, I would. Catering Made Simple was, without question, the most stressful, unprofessional, and disappointing vendor of my entire wedding. What makes it worse is that the owner chose coercion over accountability -- attempting to pressure me into deleting my review before even agreeing to speak with me. That alone should tell you how they handle their mistakes. I posted multiple public notices tagging them and gave them a deadline -- Friday, September 26 at 12:00 PM -- to reach out and make things right. Despite several attempts, they ignored every one. Planning Failures: Our contract clearly stated a plated dinner, and I provided a detailed color-coded diagram with guest names, allergies, and meal choices weeks in advance. Despite this, staff insisted it was a buffet while we were lined up for our ceremony. I had to walk into the reception in my gown minutes before walking down the aisle to correct them. Because of their confusion and refusal to listen, our ceremony was delayed -- critical time lost as we were already working around rain. Execution Failures: We paid for full cake service, but utensils were missing, and flimsy tools from a décor box labeled "Do not use" were handed to us. Our cake, made by a close friend, was ruined when staff shoved a fragile custom topper -- still in its frame -- into the cake, splitting the top tier. One staff member even called it "cheap." They also failed to provide the highboy table we paid for and placed our cake awkwardly in the back of the dessert table. Guest Service Failures: Staff hovered over tables and repeatedly asked guests if they were finished. My own half-eaten meal was cleared while I was in the restroom, leaving me hungry at my own wedding. When I asked for water, I was escorted to the bar instead of being served. Professionalism & Accountability: My coordinator was harassed to the point of tears, and staff even threatened to pull me aside during the reception to complain about her. The owner, Greg, was present all night, saw me address problems directly, and never once spoke to me or apologized. Instead, he posted defensive public comments and tried to coerce me into removing my review. The only positive: the food was warm, tasty, and as expected from the tasting -- but that's where the good ends. The impact on our wedding was significant: * Our ceremony was delayed. * My coordinator was harassed. * Our cake -- lovingly made by a friend -- was ruined. * Guests felt uncomfortable. * I was left hungry. * The owner refused to take responsibility. To top it all off, I have since been blocked from a major Chicago wedding vendor group -- likely due to a complaint from Catering Made Simple -- instead of them engaging in constructive dialogue. Catering Made Simple failed in planning, execution, professionalism, and accountability. They caused unnecessary stress and ruined key moments of a once-in-a-lifetime day -- and then tried to silence me. Brides and grooms: do not risk your wedding on this company.

    Tarragon Catering - catering - Updated September 2026

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