If you're dead set on buying a Hyundai, go to Knoxville or Johnson City. This place is a joke. Went in to buy a car I har been looking at for a few months, and the "service manager," was involving himself in my transaction with the sales person. I tried to negotiate and the "service manager," said that's not how they do things there. Needless to say the conversation I had with him sent me to Johnson City Hyundai where I had no problems and was able to get just the car I was looking for at a reasonable price. (I feel bad for the sales person who lost out on a sale because of him.) It is impossible to get ahold of the service department. I tried calling to schedule a free service for the new vehicle I got, and I was put on hold then sent back to the automated menu where I had to press 3 for service again, and I have been stuck in this loop many times. I find it hard to even take the time to call and schedule service with them when I expect to be on the phone for half an hour. All around unethical and unprofessional dealership. If you want to buy a Hyundai, GO TO A DIFFERENT DEALERSHIP. read more

I bought my car about 4 months ago... I bought an extended warranty with it thankfully. Within a month of having it I had it a total of 12 days the rest I had been in a rental car. I ended up having to take it to Toyota because they were not being compilable about putting a transmission in my car said I didn't need it. Took it straight over to Toyota and they are currently replacing my transmission.... So my advice would be just to drive right down abt .1 mile and buy from Toyota instead! read more

terrible dealership and David is the most dishonest salesperson I've ever met he is mainly interested in promoting himself on social media

Our experience Purchasing a used vehicle. I know when you buy used cars you buying as is. But we got a Chrysler Pacifica and not even 2 weeks of having it the Air conditioner didn't work the back up camera went out. We purchased vehicles regularly I've purchased from big and small businesses. And this was the worst vehicle buying experience my wife and I has had. It cost us almost another $1000 to get everything fixed that missed up in just 2 weeks. Not something you expect or have to do right after your purchase. The only reason this isn't a 1 star review is because they did Split the cost. But again I'll got cars from smaller businesses that went above and beyond to make things right an five kept being a customer and I was hoping this would be the place where I do future business with but now I just don't trust there used cars read more

I bought a car month a ago and they detail it i get my car detail and paint went off and everything started showing rust paint covering so I called them and only thing manger he said that they don't have warranty on paint like I just wanted a nice car you can't even buy a car from a dealership any more read more

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Sold me a terrible car. They lie and false advertise also. Theyll swear the cars in good condition and everything works... I shouldnt have to be an expert on cars to go and buy a decent one. Customer service sucks too. I understand having your hands tied, but theres no need to be so rude! read more

I listened to a call to this location today, made by my sister to the finance lady... My sister simply called to pay off the remaining lease & buy the residual of the car. To OWN it!!!! Charity, was the person representing Hyundai. (The meaning of charity, her namesake truly escapes her true attitude) This person claimed the car HAD to have an inspection, not true. If a person is buying the car, no need to inspect it. My sister explained the options given to her... online or by phone! "Charity" disagreed with her. Then she asked" why are you calling me"?!!! Poor attitude! After my sister explained a recent loss and the need to simplify things. Charity persisted in being less than decent. After a call to another location, (much better people) I listened to that call also. I wouldn't get air in my tires at the location in Morristown. read more

I purchased a vehicle from Tarr Hyundai 3 times and enjoyed all three vehicles. purchsed the 4th vehicle and wasn't happy with the car and wanted to exchange it . it only had 350 miles on it and the salespeople were great but the management was another story. will never buy another car there. read more

I highly recommend Tarr Hyundai. Brian Cosby is the best car sells man I have ever met. He is honest. He doesn't act slick and sneaky. If you ask he answers. He worked his tail off to make me happy. He got me in the vehicle I wanted. He didn't say no. He said "I will help you"and he did. He is so nice. I was not afraid of the numbers he gave me. I bought a truck that would have cost $5000 to $10,000 more somewhere else. He is saving me $200 a month. Everyone at Tarr is very kind and speak to you. While I was there I saw another lady buying a car. She was wanting the price lower and she was about to leave when the finance manager said. "Okay. You've a got deal". I'm going back. I will always buy from Tarr and Brian Cosby now. They are awesome. I highly recommend read more