I love this place! We own a condo near here and the "lodgy" furniture is beautiful. They will sell…read moreyou stock off the floor or will order for you. Also, they will give you a deal if you order a lot (we did). The staff is super friendly and helpful too!

I'm not sure why this is called unclaimed freight. Its a furniture store. Period. No great deals &…read moreitems not in stock. Don't make a special trip or go out of your way. When sales person discovered I only wanted to purchase an inexpensive item he was less than helpful. Won't be going back.

I had a great experience at brownie furniture. Prices were available for all price ranges and the…read morestaff was friendly and engaging without hovering, but were available if I had questions. I appreciated the hardwood furniture and saw many options that I would love to take home. Prices were reasonable and the delivery fees were particularly good compared to other places around the area.

I purchased an Ashley chair from the owner's online store on Amazon, titled johndavidsonbass (I…read morewant to clarify that it was not directly from Brownie Furniture, but the SAME owner). I purchased the chair back on June 6, 2014 from him. The chair arrived with a crack backing. I emailed John in a timely manner. He said that he would send another backing. After a few weeks, a box arrived. He sent the wrong part. I emailed him again. After several more weeks, another box arrived. It was the wrong part AGAIN. This is even after I sent him pictures of the damaged chair back. I emailed him once again. He PROMISED that he would get my chair fixed AND provide me with some kind of compensation for all the headaches I have had to deal with-especially since I was pregnant and had a toddler throughout this whole deal. He said that he would get me the right part. After weeks turned into months, I received another box (after being on his case). There was one point where he even blamed FedEx for missing the box that needed to be picked up. One excuse after another ensued. This time though, it was the right part, but this too was cracked!!! I emailed him again. He stopped being apologetic, did not answer my questions, and was generally rude and curt for this being entirely HIS MISTAKE. At this point, he told me to find a box (and pay for it) and to send the damaged part back to him in order to get a new chair back. I could not find a box big enough, and he refused to send me one in the mail. He said that he could not get ahold of one-even though he OWNS a furniture store! I had to contact Amazon to help. THEY paid for shipping back and provided help finding a box for me. I had to find a baby-sitter so I could fit this chair back in my car and use my time to find a FedEx place to send it back. After a few days, I received confirmation that it had arrived. I asked for an update on my new chair backing, and he NOW told me that he was not going to send a correct part AT ALL and to take apart the chair I had and send it back to him for a refund. He did not offer to send me a box, pay for shipping, or account for all the time I would spend taking apart the chair to send it back to him. HE REFUSED to abide by his original promise and send me a new chair back PLUS provide me with some kind of compensation. He claimed in his emails that I could never be satisfied with the piece of furniture he would send. All I asked for was a chair back that was not cracked or damaged-this is a completely reasonable request. I have ALL of these emails saved. There are over 60 emails back and forth since the purchase was made back in June. I gave him fair warning that I was going to file a complaint and do everything in my power to show what a liar and unprofessional business man he is. This can be easily fixed by sending me my new chair back, compensation for my troubles, and an apology for all I have had to go through simply to get a piece of damaged furniture fixed. Please, please DO NOT buy from him. You can check the BBB of Minnesota yourself...there are multiple formal complaints filed against him for similar situations. I am 31 years old and never have written a review online about ANYTHING-good or bad...but I am determined to let the public know how extremely horrible this business has treated me.

We purchased an almost $3,000 couch one year ago in February. My husband was told that it was rated…read morefor weight much higher than him and that it was leather. The couch seat has sunk and is no longer comfortable; in fact, it causes him back pain. He has Stage IV cancer and his treatments cause severe fatigue so he needs a place to recline lest he spend entire days in bed. He called Slumberland to see what could be done to remedy this and someone came to look at it and confirmed that yes, it is need of repair. The manager called and my husband was told that the one-year warranty had expired in February, two months prior, and that they could give him a number for someone in Ely to fix it. The "leather" on the headrest is peeling and the manager told him that sometimes leather reacts to certain things in a person's body and causes that. My husband informed her that no, leather doesn't do that but "pleather" does and he was told that the couch was leather. She then looked up the specs and sent them to him (see photo).So, apparently the back part is made of something different than the seating??? She said that he was already given a $700 some dollar discount because it was a floor model and there was nothing more they could do. So, really? We are supposed to stick more money into a couch that we already paid over $2,000 for? We paid extra for the extended plan but of course, since the peeling leather wasn't an "accident" it isn't covered. I guess we should have lied. Buyer beware! Slumberland claims on their website that satisfaction is guaranteed but when it comes down to it, it is not.

I want to say their customer service is above and beyond!! An asset to our community for sure…read more Thank you for your consistent and considerate business.

Second to NONE! We had the pleasure of working with this top notch team on a recent home remodel…read more The custom log trim and beams are exquisite! We couldn't be happier with The quality of craftsmanship and the high level of customer service that we received by all the installers and administrators. We have already spent many hours in the beautiful log swing on the back deck and many of our neighbors and friends have asked where we acquired this unique piece of furniture that is such a step up from the commercial patio options. Thank you so much, Ryan and Team!

From the owner: Log Railings, Stair Cases, Spiral Stair Cases, Log Materials and Log Furnitureread more

I purchased a refrigerator in January 2017. Well 2 of them. The first one I was only waiting for it…read moreto be shipped to the store. It was a nice LG with bells and whistles. So I get a message from a guy (I don't know him) telling me he runs any appliance store and would give me a good deal. I told him I did not want a scratch and dent. He kept messaging and said he had one that would fit and he'd replace panels so there was no visible damage. He seemed sincere and since the business has been around for a while and I was going to save $1000 that I would buy his LG. It gets delivered with more damage. I address this immediately and I'm promised it'll be fixed. Since then there have been repeated phone calls and messages most were ignored. If I did get a response it was "we're waiting on the parts." Nothing was ever fixed. My son brought a friend up the end of April that was offered a job there when they stopped to check the status of parts. He tried to resolve it to no avail. After a few months he went back home. Other than remaining fb friends I've really had no association and had only met him when my son brought him for the summer to see Minnesota. I continued calls and messages. Every month, every other month depending on my health. Not once did the owner reach out Until this morning. I had sent a message the day before that to resolve the issue he could buy back the fridge less $600 for its use. I'm being nice and generous. If he didn't like that I am ready to go to court. What he said this morning is that because I made this deal with a person that I'm "affiliated" with (that didn't start working there until 4 months after I bought) it that I could waste my money by taking him to court and pay his attorney fees and his lost time. He also said I was told the refrigerator was discontinued and parts weren't available when I bought it. (I would not have purchased if that were true.) It was quite a bit meaner than that but I'm not going to repeat what he said. I have kept all messages and have the receipt. PS. I had to buy another refrigerator yesterday because this one quit working.

Wonderful store to deal with, love our upright freezer, no one else had any in stock. Delivered by…read more2 very nice guys too!

I ordered a dresser online, after a month and no communication, I emailed them. "Product is…read morediscontinued, will continue to search our other warehouses, but you may want to pick out something else". I let them know this was to match 4 existing pieces and that if they didn't have that piece I would want a refund. After repeated emails and no responses I made a claim with my credit card company and they (CC Company) refunded me. I'll also be making a claim with the BBB of MN as this was borderline criminal behavior.

This is the perfect furniture warehouse type store. These guys are sharp, attentive, and…read moreaccommodating. We saved a lot of money and the furniture was delivered AND assembled the same day for a relatively low price. This small business is a great role model for how a small business should run. 5 out of 5. They earned my loyalty.

We stopped in here to purchase a mattress for our youngest child, and we received the BEST service!…read moreWe were assisted from start to finish finding the best mattress for his age and bed size. We also then purchased a mattress for ourselves because of the excellent experience we had! We will be coming back for more in the near future. A+++ service, A+++ product. We love it.

From the owner: Reflecting Our Lake Country Lifestyle- Locally Owned & Serving You Since 1993!…read more At Lake Country Furniture, conveniently located on Pokegama Avenue South (South Highway 169) in Grand Rapids, Minnesota, we offer a great selection of brand name, quality furniture, huge selection, and personalized service. If you're looking to enhance your living room, bedroom, bathroom, family room, home office, kitchen, or dining room, our knowledgeable, friendly staff is dedicated to helping you realize your vision for your home. Ask us about our free in-home (and in-cabin) design services to help you select furnishings that make your home uniquely you. Some of the products and services we offer include: The Largest Broyhill Gallery in the Northland Flexsteel Reclining Leather Sofas Amish & Log Furniture Rockers & Recliners In-House Design Services Delivery & Financing Red Canoe Gifts We provide a large selection of mattresses from brands like Sealy, icomfort & Stearns & Foster...

They're not too bright over here at Menards in Virginia! I went here today and stopped in the…read morewomen's bathroom and most of them were dirty, but one was particularly filthy. There was feces everywhere. I thought is someone going to come clean this. moments later somebody walked into the bathroom, shut the door and started plunging and plunging and plunging and flushing and plunging, I walked over to wash my hands and that person came out of the bathroom. It was a Menards employee that was going to walk directly past the sink and out the door without washing her hands. I said hey, aren't you gonna wash your hands? She rolled her eyes and I said , I just saw you walk out of there after plunging that filthy toilet and she said well I use hand sanitizer. I said well I'm a nurse and that does NOT matter. Wash your hands.! Oh, it gets better..... I watched her walk directly over to the cash register and start pushing keys. I went over to a man that was on the last row of registers and told him what had happened and pointed out the girl in the incident. Moments later he walked over to her and behind the customer service desk, and I saw them laughing amongst each other. They actually thought it was funny so I told a couple of guys that were managers in the lumber department and a short while later, three of them walked up to the front while I was leaving the store. The first manager of the cashiers that I told came chasing me out of the store and said ma'am ma'am, I talked to my cashier and she said she was wearing gloves I said oh no she wasn't. She walked right past the sink. She did not have gloves on and his response was well, I'll take my cashier's word over yours any day. I said go ahead and laugh when the health department comes in to evaluate. It's really disgusting how filthy people can be and they actually think it's funny. This is why diseases are spread from one person to another to another to another. Makes me wanna vomit.

The worst customer service on the planet. NO one in the store knows where anything is. Absolutely…read moreno help out in the yard. Employees are knarly are clueless. Bad, bad, bad.