Cancel

    Open app

    Search

    Ryan's Rustic Railings

    5.0 (1 review)

    Ryan's Rustic Railings Photos

    More like Ryan's Rustic Railings

    Recommended Reviews - Ryan's Rustic Railings

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Ryan's Rustic Railings

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Slumberland Furniture - Eveleth

    Slumberland Furniture - Eveleth

    (2 reviews)

    We purchased an almost $3,000 couch one year ago in February. My husband was told that it was rated…read morefor weight much higher than him and that it was leather. The couch seat has sunk and is no longer comfortable; in fact, it causes him back pain. He has Stage IV cancer and his treatments cause severe fatigue so he needs a place to recline lest he spend entire days in bed. He called Slumberland to see what could be done to remedy this and someone came to look at it and confirmed that yes, it is need of repair. The manager called and my husband was told that the one-year warranty had expired in February, two months prior, and that they could give him a number for someone in Ely to fix it. The "leather" on the headrest is peeling and the manager told him that sometimes leather reacts to certain things in a person's body and causes that. My husband informed her that no, leather doesn't do that but "pleather" does and he was told that the couch was leather. She then looked up the specs and sent them to him (see photo).So, apparently the back part is made of something different than the seating??? She said that he was already given a $700 some dollar discount because it was a floor model and there was nothing more they could do. So, really? We are supposed to stick more money into a couch that we already paid over $2,000 for? We paid extra for the extended plan but of course, since the peeling leather wasn't an "accident" it isn't covered. I guess we should have lied. Buyer beware! Slumberland claims on their website that satisfaction is guaranteed but when it comes down to it, it is not.

    I want to say their customer service is above and beyond!! An asset to our community for sure…read more Thank you for your consistent and considerate business.

    Brownie Furniture

    Brownie Furniture

    (2 reviews)

    I had a great experience at brownie furniture. Prices were available for all price ranges and the…read morestaff was friendly and engaging without hovering, but were available if I had questions. I appreciated the hardwood furniture and saw many options that I would love to take home. Prices were reasonable and the delivery fees were particularly good compared to other places around the area.

    I purchased an Ashley chair from the owner's online store on Amazon, titled johndavidsonbass (I…read morewant to clarify that it was not directly from Brownie Furniture, but the SAME owner). I purchased the chair back on June 6, 2014 from him. The chair arrived with a crack backing. I emailed John in a timely manner. He said that he would send another backing. After a few weeks, a box arrived. He sent the wrong part. I emailed him again. After several more weeks, another box arrived. It was the wrong part AGAIN. This is even after I sent him pictures of the damaged chair back. I emailed him once again. He PROMISED that he would get my chair fixed AND provide me with some kind of compensation for all the headaches I have had to deal with-especially since I was pregnant and had a toddler throughout this whole deal. He said that he would get me the right part. After weeks turned into months, I received another box (after being on his case). There was one point where he even blamed FedEx for missing the box that needed to be picked up. One excuse after another ensued. This time though, it was the right part, but this too was cracked!!! I emailed him again. He stopped being apologetic, did not answer my questions, and was generally rude and curt for this being entirely HIS MISTAKE. At this point, he told me to find a box (and pay for it) and to send the damaged part back to him in order to get a new chair back. I could not find a box big enough, and he refused to send me one in the mail. He said that he could not get ahold of one-even though he OWNS a furniture store! I had to contact Amazon to help. THEY paid for shipping back and provided help finding a box for me. I had to find a baby-sitter so I could fit this chair back in my car and use my time to find a FedEx place to send it back. After a few days, I received confirmation that it had arrived. I asked for an update on my new chair backing, and he NOW told me that he was not going to send a correct part AT ALL and to take apart the chair I had and send it back to him for a refund. He did not offer to send me a box, pay for shipping, or account for all the time I would spend taking apart the chair to send it back to him. HE REFUSED to abide by his original promise and send me a new chair back PLUS provide me with some kind of compensation. He claimed in his emails that I could never be satisfied with the piece of furniture he would send. All I asked for was a chair back that was not cracked or damaged-this is a completely reasonable request. I have ALL of these emails saved. There are over 60 emails back and forth since the purchase was made back in June. I gave him fair warning that I was going to file a complaint and do everything in my power to show what a liar and unprofessional business man he is. This can be easily fixed by sending me my new chair back, compensation for my troubles, and an apology for all I have had to go through simply to get a piece of damaged furniture fixed. Please, please DO NOT buy from him. You can check the BBB of Minnesota yourself...there are multiple formal complaints filed against him for similar situations. I am 31 years old and never have written a review online about ANYTHING-good or bad...but I am determined to let the public know how extremely horrible this business has treated me.

    Ryan's Rustic Railings - furniture - Updated May 2026

    Loading...
    Loading...
    Loading...