Very great customer service and they have very responsible prices ask for discounts when you're…read moreready to purchase they will take care of you

From the owner: Raleigh Outlet is a furniture store in Rocky Mount, NC. We sell quality home furniture made with…read morethe latest technology on the market. Our focus is on customer satisfaction rather than just trying to make a sale. We want our customers to experience ultimate comfort when they invest in furniture from our store. We have a vast selection of inventory for you to choose from, and our expert staff is always ready to provide you with the best advice. We guarantee the lowest mattress prices in town!

My husband and I have just recently leased a bedroom set from Jeff's and the bed has fallen apart…read moreseveral times already! Called the store to see what they would do to resolve this problem, I was told that it take a while to find out what they can do to solve the problem. We have been waiting on a new footboard for this bed as it looks like it was previously broken and someone tried to do a temporary fix on it, we did not notice this until we took it out of the cardboard that they put it in before we could look over it for problems! The men at the store will not help you load the furniture if you pick it up yourself, but if you have them deliver it they charge you for that! I would not recommend that anyone buy furniture from them.

From the owner: We are locally owned are strive to treat anyone who walks through the door just like family!…read more We have made many changes with our NEW location and NEW management! We have a huge selection of furniture for every style AT ROCK BOTTOM prices!

Overpriced and pushy salesman. Furniture is cheap and way way overpriced. Do not recommend. Drawers…read moreto furniture wouldn't even close.

If I could give a zero I would. The worst experience ever. No one helps you. Over four workers…read moreworking this particular day and not one of them was helping any customers, but all standing/ seating at the middle desk on their phones and talking. You have to go to them and ask for help. Very rude ... never will I return. And I was actually there for my job with one of my consumers helping them with budgeting for new apartment appliances.

Typical buyout/closeout store. Can find some real bargains sometimes. Clean. Friendly staff…read more Worth a stop once in a while.

You can find a real deal here sometimes! Always good to take a look and roam the aisles.read more

I rented a loft in this downtown area because I heard that this area is getting re established, s I…read morethought I would use a downtown furniture store. The store is mildewed--smelly, cluttered and unkempt. STACKS OF OLD FILES AND PAPERS EVERYWHERE. They could use help from the Hoarders television series. Owners managers and workers all are unhelpful low energy and unpleasant.

DO NOT SHOP HERE. RUN AWAY LIKE THE PLAGUE IS CHASING YOU…read more As you'll see in my previous review, our experience here started off fairly well. You'll notice I mentioned the length of time we spent waiting for our furniture to come in. Well, let me just say... Those problems ARE NOT the manufacturer's issues. These people do not order the furniture on time. After finally receiving the loveseat we ordered (3 months later after being told 4 weeks...) it arrived WRONG. Ordered it with no skirt, it had a skirt. Ordered it with square feet, it had pointy feet. It stayed in the house all of 30 seconds before those boys loaded it back into the truck. We were livid. The lady of course blamed it on the manufacturer but the delivery boys confirmed it was ordered with a skirt and pointy feet. Ugh. So she says it should take another 2 weeks to have that fixed. REALLY? AFTER 3 MONTHS we have to wait another 2 weeks for alteration because of their blunder? Unbelievable. It gets better... 2 weeks turned into 5 weeks. Meanwhile, the cushions on our first couch were flat and uncomfortable. We sent them back to be re-stuffed (warranty covers this). Waited over 2 weeks to get that straight, with no couch cushions AND no loveseat to sit on. We were offered no discount after all the trouble we went through. We will NEVER GO BACK.

Great furniture, affordable prices and excellent delivery service. Incredible experience. We'll…read morebe back again soon.

Do NOT spend your hard earned money at HomeTrends! We spent $2000 on June 1, 2020, and was advised…read morewe were going to get our furniture no later than July 1st. I called on 6/18 just to see what was going on, and the salesperson who sold us the furniture claimed that Ashley changed the delivery date to 7/25/2020. I then contacted Ashley's distribution center and was advised HomeTrends can send their driver to pick up our furniture and we could have our furniture tomorrow! I contact HomeTrends back with this info and Joann had the audacity, the pure gall, to tell me if we want a refund, we'd have to pay THEM $540 - that's total BS! I'm not someone who rolls over and takes crap. The BBB, The NC Attorney General's office and the Civil Courts in my town will be hearing from me.