There is a sign on the door that says due to staffing they have adjusted hours but no new hours are listed. I've been by a few times and they are still closed. When I called multiple times the call goes to a full voicemail box. Since they are the only Target Optical in the area it makes it difficult to get any warranty work done. Plus I was counting on get new glasses before the end of the year due to insurance but that looks doubtful now. read more

I didn't know Target even had an optometrist! So helpful in St Matthew's! This is truly a hidden gem for eye care. You can go in through the outside door. Which I prefer when dealing with covid. Or you can walk into the vast selection of eyeglasses if you are already shopping. I called on a Friday morning and they got me right in for my 3pm appointment. The doctor is extremely knowledgeable. I had a horrible experience at one of those "quickie" eye centers a few years ago. I got signed in, picked out glasses and contacts while waiting for my appointment. Took no more than 15 to 20 minutes. Although, she was very thorough. The staff was unbelievably helpful. They even found vision insurance I didn't know I had. They assisted me in all things lenses for glasses and frames. And, got my contacts ordered. I was out of there in 45 minutes. This place is extremely convenient. And not nearly as crowded as the "vision centers." Definitely recommend! read more

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Service was great definitely would recommend in Louisville KY area. Costs inline.

Overall, this was a great experience. Appointments are a breeze to make and there are multiple time slots open for flexibility. Dr. Johnson is very sweet and has the patience of a saint. She takes her time to get to know you and your eye troubles. She was the first optometrist to diagnose me with my astigmatism, gave me the proper contacts and now I see so much more clearly without straining. Once my exam was done the ladies checking me out were very friendly and took care of me quickly and efficiently. The experience was great, I look forward to my return trip next year. I definitely recommend if you are in need of glasses or contacts. read more

Target Optical - Optometrists Near Me - Louisville, Kentucky

Staff were extremely judgemental, eating at their desk while speaking to customers, making snide comments about several customers. Made the experience feel very unprofessional. read more

I needed glasses. I realized this when I couldn't read a menu somewhere: Yelp Elite problems are real y'all. I went to Target Optical because I figured that I knew where Target was and I go there anyway. I don't have vision insurance because vision insurance is a racket. Getting my eyes checked was affordable and so where the frames I picked out. Yes, mom, I did the Math and my out of pocket for all of this was less than if I'd have had insurance and then went to the eye doctor, etc. Dr. Johnson was professional, quick, and helpful and didn't read me the riot act for not getting glasses or seeing an eye doctor sooner. People need to realize that people my age haven't been to the doctor like clockwork because we didn't have good health insurance until the recent past and y'all took that away too. The guy helping me choose frames was also helpful and quick about things. I just want people to be quick before I make things awkward. He went through the options and the warranties to help me pick a plan that worked best for me. Since I'm that train that ran into a garbage truck I was all about the extra coverages. read more

Target Optical is quick and convenient. I've gone to Dr. Johnson for the last two years (but oddly forgot to write a review until now). Appointments are easy to make online (I don't have to talk to a soul--I'm a millennial and that's the dream) and appointment hours are far more flexible than traditional optometrist offices I've visited in the past. Dr. Johnson takes the time to get to know her patients. She worked with me to find the right prescription for my stubborn eyes. I have an astigmatism that comes and goes each year in my left eye. She knows this and was helpful in assigning eye care for the year. The staff was also helpful in assisting me check out frames and order contacts. I'll gladly return--even if I did blindly bump into a broom display in Target while I browsed and waited for my pupils to dilate. read more

I have been to Target Optical three times in the last year (two times for issues with my eye and one for a contact lens fitting) and Dr. Johnson has been calm and professional each time. She is my favorite eye doctor I have seen over the last fifteen years of having glasses and contacts. I will continue to go back because she makes each appointment very comfortable and I'm happy with my contact lenses. read more

I visited the Target Vision center around 7:30 pm near closing time Sept 6th. The optician was finishing up with the people before me. I had lost an eyewire screw out of my frames and had the lens held in place with a paper clip. She not only fixed the lens but put in a pair of nose pads for me. She gave the glasses a great adjustment. They were very comfortable when she finished I was able to return to pizza delivery. She was friendly , professional and skilled. I will reccommend Target Optical near Westport road. read more

Dr Johnson was very thorough yet time efficient. She was considerate of all options I have without having vision insurance and I felt no pressure to purchase glasses on site which was refreshing. Best eye exam I've ever had. read more

I've always had a good experience at Target Optical up until this last year. When I went in for my yearly exam, I realize they had never received some of the specialty photos to monitor some medication I take that they said they would follow up with me on from the previous years exam. My trial contacts also did not do well at night when I left after my exam and I called back to schedule another contact lens fitting. They told me there was not one for 2 to 3 months out, which was unfortunate, because the new prescription is so off for some reason (maybe a typo when entering?) at night that I did not feel safe driving. I had gone ahead and ordered contacts before leaving the appointment and driving at night, and then called to cancel those but they said that I cannot cancel those until they arrive. I called to follow up after waiting two weeks for those to show up, but they never did. I called to ask about them but they said they were delivered. Since they never showed up, I was told to wait up to four more days. Unfortunately it looks like I will end up getting my eye care elsewhere. read more

I'd give this minus stars if I could. DONT BUY GLASSES AT TARGET OPTICAL. I'm on a fixed income, made it EXTREMELY clear that I was dealing with a retina issue on 4 occasions and that is why I bought an extended warranty. NOT ONCE did they tell me that it wouldn't cover a change in prescription.....even if that happened within a very few months of the original purchase. I spent over $700.00 and can't use these glasses. I certainly can't afford to buy another pair. I suppose that the reason they never told me the warranty didn't cover this is because the (rightly) assumed I wouldn't spend my money there. STAY AWAY FROM TARGET OPTICAL. Update to this review:I contacted the company's head office and explained what had happened. They said someone would be contacting me but honestly, I wasn't about to hold my breath. Just now, I recurved a call from John. He's the man I had been dealing with from the beginning but he was working at a different location today. He was informed of my experience and could not be more apologetic. He has assured me that he will take care of me with no issue at all. I can not tell you how relieved I am and just how much I appreciate John. It's comforting to know that there is someone there who is not only competent but who actually really cares about the customers. THANK YOU JOHN!!! read more