Went here for a 2nd opinion. So glad I did! Dr. McNulty was awesome. He listened to my issue and…read morepast visit experience and did a very thorough job at figuring out what I had going on. He explains things very well and will spend the time with you to make sure you understand things. Still working through the best options for my issue but I love the fact that "good enough" is not an option for him. Would highly recommend.

Louisville is sometimes a place difficult to find excellent medical care. Dr McNulty has brought…read moretogether a wonderful and caring stall to serve the community. His heart and leadership has created a great place. All of his staff reflect his desire to be the best profession they can be. Patience and compassion mixed with medical knowledge provides a pleasant experience. I highly recommend that you make the choice to allow this place to take care of your vision needs.

I had a bit of an eye issue. I looked up Eyecare and they were rated quite well. I actually learned…read moremy wife had gone to them the last time she needed a check up. They were able to work me in the next day. I arrived the following day and from the time I entered the building I felt taken care of from receptionist to optometrist I felt I was in good hands. They took their time but were timely and answered all my questions. The optometrist was really great at explaining everything.

Lori was extremely kind, calming & welcoming. The facility is beautiful and the staff is so…read morefriendly. I was very impressed with the equipment and experience.

I've been to Dr. Schwartz once and will make an appointment for my second visit in a week or two. I…read morewas very pleased with the service he provided. He is located on the Costco premises, which is very convenient. I'm a huge Costco fan; therefore, I have much ease and confidence in the optometrist they allow to work on their premises. And...as expected, Dr. Schwartz was wonderful, including his assistant. They were a bit busy when I arrived to only make an appointment (after shopping at Costco, of course). Without hesitation Dr. Schwartz jumped right in to assist his assistant with helping the customers. It seems most people were making appointments or needed a printout of some sort. I really like seeing teamwork in an effort to make sure customers are provided the best possible service with the least amount of time of having to wait. On my appointment day I was greeted with a smile and warm welcoming. Dr. Schwartz made me feel comfortable in that he was very personable, professional, thorough, and approachable in answering all my questions with much patience and thoroughness. It's also convenient that you can select your new frames (I think Bardstown Rd selection is better than Norton Healthcare Bv) in the optical department at a great, super price. And, if you don't have your eye prescription with you the optical department can look it up - awesome! After filling frames with new prescription and you're not completely satisfied (I.e., not seeing very well w/ new prescription), Costco will re-do the prescription (with second trip to optometrist to re-do exam) if all this transpires within 90 days of the 1st prescription being filled. Make an appointment with Dr. Schwartz. He is good!

DR. Schwartz & staff are very friendly. appointments are always on time. He has up to date…read moreequipment and makes sure you understand all aspects of the exams. I will continue going to Dr. Schwartz and would recommend him to my family and friends! MIKE. T.

True professionals…read more It's a pleasure to be treated at the Gaddie Eye Center... The staff and doctors are courteous, professional, knowledgeable and take as much time as you need Fantastic place!

it was management and billing that was really screwed up. Management was incompetent. They never…read morecould get my I paid the bill in full for the exam and the glasses and then seven months later I got a bill for almost $300. I was told on the date of the exam that my wouldn't pay so I paid the total full. Paxton and the technician were fine. It's just the front desk that doesn't know what it's doing.

What a disappointment and surprise to find out East End has closed. I was a patient of the Kerns…read morefor 8 years. I wish them well and thank both doctors for the years of wonderful care.

This business is now closed, they gave no notice to any current patients. I had been receiving…read moreconfirmation emails and texts for my upcoming appointments and when I showed up for the appointment there was a sign on the door saying they're permanently closed. Disappointed.

I already had a high opinion of Falls City Eye Care, and this was further reinforced when I…read morerecently visited with my son for his kindergarten eye screening. Despite being an optometrist and eyeglasses store for primarily adults, they were very gentle and kind with my son. Dr. Martorana explained what he was doing along the way. The only part my son did not like was getting his eyes dilated, as you pretty much can imagine. But they were patient with him and helped him through it. And after we were done, they showed him the toy drawer, where he was able to pick out a few items to take home. (The highlight of the day for my son.) I scheduled my annual visit to be right after my son's, and they were helpful to give me the care I needed while also being efficient with the visit, considering I had my son in tow. Falls City Eye Care has a curated selection of eyeglasses, in which I saw several I would like. I'll definitely keep coming back!

We moved recently to Louisville and have tried a few eye spots in town and are so glad we found…read morefalls city eye care. They are incredible and make the experience easy and exactly what we needed. I got an eye exam with an updated script. My wife did the same and also used their shop space to pick out some new frames which she loves. The building is so charming and cute too. Great spot!

If I could give no stars, I would…read more Received a voicemail from Saint Matthews Vision Center accusing me of repeatedly requesting contacts and saying they "don't have time to play games." Completely inaccurate -- I've been out of Kentucky for 2 years, haven't worn contacts since they prescribed them in December 2023, and 1-800 Contacts doesn't even have a prescription on file for me (I checked BOTH accounts). Instead of blaming your system or third-party vendors, you chose to blame the patient. A simple, respectful message would've sufficed. Very disappointing tone and condescension from a healthcare office. Would not recommend.

ABSOLUTELY quality service and great value My glasses were just as prescribed. The staff are…read morevery kind and efficient

I was very pleased with my doctor & the staff at the JK Eye Center. Dr. Brock man was great!!read more

If you're considering LASIK- don't hesitate! The best decision I've ever made was scheduling my…read moreappointment at John Kenyon. Dr. Piracha and the entire team take the time to ensure the absolute best experience. It's truly the best gift you can give yourself!

The doctors and staff are great, but they always make me wait a very long time. today my…read moreappointment was at 10:30, it is now noon and I still am waiting to see the doctor. I think that is excessive.

This review is nothing against the quality of medical care. However, this office is needs to be…read morecompletely retrained. Customer service, empathy or concern for actually following their own established policies seems to be selective. At the very minimum the staff is rude and biased. At the horrendously worst they are racially judgmental. Speaking very calm I was told that I was getting loud and angry. Immediately I was told that no longer discussion was warranted and that I needed to talk to the office manager due to my "heated and loud" demeanor. I deal in conflict management daily at my job and even informed the clerk that I was displeased at the situation, but that a disagreeing perspective does not equate to loud or even angry in tone. I have had mixed experiences with the staff during my 15 plus years of treatment, but have never been treated like this. There generally has been a feeling of greater than thou or elitism instead of an everyone is welcome attitude. I at first equated that to having government insurance. I now have exceptional corporate insurance and treatment was not any different. I would have left and went elsewhere a long time ago if not for the care I received from my doctor. Dr. Woodruff has always been incredibly kind and caring. However, I will not be stereotyped. I am the very last to bring classism, race or any other type of prejudiced accusations into a situation unjustly but today's experience was putrid. To the office's credit, I could have been seen and dealt with the attitudes if I myself had been to my appointment exactly on time or early. That is on me. I fully take that responsibility. Oh well. I may make a BBB complaint as well but there are plenty other eyecare facilities. My treatment will have to be postponed for another month or so and I am thankful it wasn't excessively, medically urgent. Except for possibly picking up my records; I will NOT be back her again. Sad.

Probably the most enjoyable experience I've ever had at a doctor's office. Intelligent,…read moreprofessional staff. Appointment on time without any wait. Victoria led me through the testing and prep and was wonderful and smart. Dr Bloom was knowledgeable and professional, while being personal (and funny!). Great group - highly recommended!

I cannot thank Dr. Blair enough. I had a possible retinal detachment on a Saturday. He and his…read moreassistant came to the office on a Saturday to see me. Apparently regular ERs and other facilities do not have the equipment to check for eye emergencies on the weekend. I cannot thank the team enough. I truly felt important and that my emergency was worth their time. Not a single compliant. THANK YOU THANK YOU. Because of you, we are hopeful in-office laser treatment (s) will work for me!