Jose and Derek went above and beyond! They both tried to…read moreresuscitate my sunglasses lenses. The lenses keep popping out and they worked hard to get the heater to keep holding on to those lenses. Really great customer service!

I walked in to have my glasses adjusted. There were two staff members helping other customers,…read morewhich I understand, but after standing there for about 12 minutes no one even acknowledged me or said they would be with me shortly. A simple greeting would have gone a long way. I found the lack of basic customer service to be very unprofessional.

Dr. E is very knowledgeable, thorough, and caring. I always feel like I'm getting the best care…read morepossible seeing him, and I know I am. It's a really good feeling.

I just took my wife and daughter to Dr E for an exam today and they both loved him. He is amazing…read moreas usual. He is Professional,caring,thoughtful , and . He was great with my 10 year old. Both he and Kelly gave us 5 star service . Dr E is the place to go for your eye care. Thanks again to both of you. Jim M

Dr.Oliver Chen is very professional & listened to my concerns. He always solves the problem I have…read morewith my vision.

I can't say enough kind words about Dr. Oliver Chen. I've been his patient for a long time, but…read moretoday (of course, a weekend!) I had a sudden change in vision. Without hesitation, he took time out of his day to see me on a Sunday to make sure I was okay. His system is flawless and didn't miss a beat on my concerns.

It is with the highest regard and respect that I write this review for Dr. Chen and his team…read more I have complex eye issues that need expert & experienced care. I feel fortunate that Dr. Chen has a practice in Carlsbad ! There is no more important health issue to me than the care of my eyes.... Dr. Chen has an honest and forthright approach to this specialty. Michael who is the executive assistant helped to explain the important details of my unique eye problems. It is not easy to learn about "aging' eyes ! Michael was patient and compassionate .... After the full exam with Dr. Chen ,I left with a plan to follow up with another colleague of theirs. This is how professional care should be managed ! 5 stars and beyond

I received LASIK here a couple of weeks ago and it has been an amazing experience! Dr. Chen and his…read morestaff are extremely professional and have made the process stress free. I can't thank them enough for everything and I highly recommend North County Laser Eye Associate!

I had a great experience ordering my glasses from their UTC location, so 6 months later when it…read morecame about that my 8 year old needed glasses we went straight to Warby Parker. She didn't yet have her RX bc we had to do a 2nd exam, so we figured we'd just try on some frames that way we could order them right away. Staff here was just as chill as the UTC location--very friendly, not pushy, super helpful. They let us try on a lot of frames until she found the ones she wanted. I told them we weren't ready to order and they said no problem and just sent me an email with the info. While I was there I had them make a slight adjustment to my glasses as they had been sliding down my nose when I'd look down, this was done very quickly with no charge. Once we had my daughter's RX, we placed the order and the glasses arrived about 10 days later. She was required to go back in to optometrist a couple months later to see if any rx changes were required. This concerned me that we might have to repurchase the lenses but Warby Parker let me know they could replace the lenses at no extra cost if her rx changed within a year of order. She ended up not needing to change the prescription so this service was not required, however it was great to know that it wouldn't be an additional charge. I can't recommend their products enough! I love my glasses and so does my daughter.

First, when spring has sprung it's always nice to get a new pair of glasses or sunglasses and…read morethere's no other place. I'd go then Warby Parker. And there's no other employee that I would rather help me than the one and only Cristie!!!! this wonderful employee was on her way to her lunch break when she spotted me waiting and said hold on I'll take care of Peter and she did. But I love Warby Parker for all the selections plus the great service and the follow up service to make sure your classes always fit, right it is so great for me having worn glasses my entire life to be in the Warby Parker Family thank you all.

Professsional, safe, technical and get right to your exam and the process is pretty speedy but…read morethorough. Great doctor!

I am been going to the Morris Eye Group for years and outside of the log wait at times I have been…read morevery satisfied until now. I went in for severe dry eye and was prescribed Restasis. I went to get it filled and was told it was over $400 a month. The pharmacist asked if I had a coupon which of course I did not. She then went on to tell me that anyone that starts this medication is given a coupon by the Dr because of the expense. She directed me to the Allergan site where I could print off a card for a 90 day free supply and 12 months at $20 per month. I call the Morris Eye Group to express my dissatisfaction and was told that they do indeed have coupons and the Dr. must have forgot. That is a big "forgot" to a patient. Then the only thing she said was sorry we all make mistakes, REALLY! You could have thought she would ask me for my address to mail one out to me but nothing. Very disappointing.

Always thorough. Yes, that means your appointment will be long, but they take their time to make…read moresure your eyes are in great health.

I visited this office in December 2025 with my daughter because she had rashes near her eyes and…read moreneeded an ophthalmologist to check her. I chose this place because it appeared as in‑network under my vision insurance. My health insurance is UnitedHealthcare, one of the most common and widely accepted plans, so I had no reason to expect any problems. The exam they provided was nothing special--just the same basic check she gets anywhere when getting new glasses. Then I received a bill for almost $700 because they decided to bill the visit through my medical insurance instead, which was out of network. At no point did the receptionist or anyone else warn me that the visit would be billed this way or that it would be considered out of network. There was zero transparency. I even asked for a detailed billing statement to understand the charges, and they never responded. Not a single reply. This felt misleading and completely avoidable. Families deserve honest information before an appointment, not surprise bills afterward. I do not recommend this place and I don't want anyone else to get scammed the way I did. Just don't go!

My experience with Dr. Katzman is amazing. He is personable, energetic and professional. I…read moreunderstand him when he speaks to me, because he explains everything clearly. He talked to me with a warm smile and great enthusiasm. It is obvious that he loves his job. I'm not surprised that he is listed as one of San Diego's Top Doctors. During surgery he walked me through every step. He spoke to me and calmed my nerves. I am very claustrophobic and nervous about people touching my face. Those feelings completely dissipated under his reassuring voice and guidance. THAT'S HOW GOOD HE IS ST HIS JOB!!!! His entire staff are extraordinary as well. Lasik Brittany is a legend at the office. Well liked and respected. Once you meet her you will know why. I called the office and Brittany was able to fit me into the schedule at the last minute. She was so warm and enthusiastic over the phone, that I decided right then and there to come into the office to discuss Lasik surgery. She explained the surgery and told me Dr. Katzman was a wonderful Doctor. Within 15 minutes, I was scheduled for my preop, surgery date and postop appointments. THAT'S HOW GOOD SHE IS AT HER JOB. Another employee is also named Brittany. Brittany is thorough, friendly and professional. She preps me before I see Dr. Katzman. Courtney is also very friendly and professional. She checked in with me after the surgery. She also explained the financial aspect of the surgery. The staff members are courteous, professional and friendly. Dr Katzman and his staff are so supportive. The most skeptical person considering Lasik Surgery would relax in their presence and want to proceed with the surgery. I am so impressed with everyone that I have met so far in the office and I highly recommend Morris Eye Group. THEY ARE THE A+ TEAM. Lydia.

I got Lasik yesterday and I just have to say that I had an incredible experience! Dr. Katzman and…read morehis team were amazing. Everyone was so friendly and caring. I appreciated that they walked me through the process and made sure I was doing okay. I highly recommend Grandview LASIK Center. :)