I ordered contacts and they were accidentally delivered to my old address. I called and Kurt was…read moreincredibly kind and helpful. I got the contacts delivered to my new apartment quickly and with no extra charge! Everyone was informative, efficient, and made me feel like a valued customer. Thanks guys!!

I have been using Shopko at this Eau Claire location for several years now. Always easy to get and…read moreeye appointment and very thorough with exam. I had Kim today to help me pick out frames. She was great and very knowledgeable. Great place for your family to try and they help you save on frames and plans needed for accidents with glasses. Give them a call today. They even have Saturday appointments!!

Dr Delakis and all of the staff are very helpful! Really appreciate them and highly recommend themread more

The staff here is awesome - super friendly, knowledgeable and helpful! I always feel welcome and in…read moregreat hands. Dr. DeLakis was patient, friendly, had great rapport and took the time to fully answer my many questions in a way that I was able to understand, which is not something all doctors care to do, and which I greatly appreciated. He provided excellent recommendations when I mentioned wanting to explore a new brand/type of contact - definitely a great experience!

I am a retired V.A. Nurse and OTR, over the road Truck Driver & Owner/ Operator…read more My appt. was at 2pm, after the check in I was taken to a room to start the exam by a Tech. She was professional and curious. At about 3:30pm they dilated my eyes, it took about 20 minutes for the drops to take effect. Then Dr. Moffett came in telling me that the tests that were done showed I was 2100 in one eye & 2700 in the other. He said if the DMV were to test my eyes I'd be given a restrictive license. I came here for Cataract testing because driving at night was impossible anymore. He kept saying the Cataracts didn't look that bad, but did say he has done thousands of Cataract surgeries, some developing eye infections. If these surgeries are done with sterilized equipment using a sterile field and him wearing Sterile gloves the chances of an Infection are greatly reduced. I became suspicious of his ability to take care of me properly. At 4:20pm I was given a flimsy piece of black plastic to put between my glasses and face to cut down the glare, it did not fit well as it had "rounded" edges and my glasses are rectangular shaped, I asked for something better. Techs saying you can drive home using these. I went to the restroom to check my pupils they were completely dilated making my vision blurry! I stated I have over 30 miles to drive home! They did not care, just kept saying you'll be fine to drive home. I refused to leave without getting a better fitting Glare Blocker. So, finally another woman found a pair that would sit on my ears. I left to sit in my car so my vision could adjust to the outside brightness. Thinking maybe I should call the Police, because this is a crime in the making as no where in the paperwork that they sent me prior to the appointment did it say I should have someone drive me there. I said a prayer asking GOD to get me home safely and started my car. My car is new to me only having it a week, I knew and could see the whole numbers were about 1/2 inch high like 50, 60 mph but the 55 or 65 mph were only a short slanted line which I could not see at all. So, with GOD as my copilot I backed up my car and as I turned right out of their driveway I drew on the 15 yrs. of experience driving semi and followed the White line on the Right side of the road. I also choose to take Hwy. 29 home as it is a 4 lane road, I could legally do 45mph in the right lane. As soon as I was on Hwy. 29 I was able to do 50mph but I also knew that someone else might call in a 911 call on me because from Chippewa Falls to Cadot the speed limit is 70mph and I was only doing 50mph in the Right lane. I did get home safely! My vision returned to Normal at 10:30PM, 7 Hours after having those drops! If you are considering to see this clinic in the future ask them when YOU make the appointment if they are going to dilated your eyes, if so bring someone with you so they can drive you home!

I used to have great service here but stopped going because they're so unorganized. The front desk…read morepeople are unhelpful and the technicians just don't seem to care. The doctor I was seeing was fairly new and we spent 3 weeks (experimenting) with different contact combinations until they got it right. I've never experienced that anywhere else and had never experienced here prior to that. They also used to send out reminders for appointments but don't do that anymore. Now they seem to not care so I'm not going to give them my business.

Yesterday my glasses fell off our swimming raft and went to the bottom of the lake! I'm pretty…read moreblind without them. Dr. Frie and her staff were awesome! Was drove there without an appointment. Within a half an hour I was getting a new eye exam and picking out new glasses! Thank you Dr. Frie and staff!!!! Your service has made me a customer for life!

Dr. Frie is great! Very personable and answers all your questions and explains findings and options…read morethoroughly.

Getting an eye exam and fitted for glasses and contact lenses can be anxiety-producing. I expected…read moreprofessional care and a supportive environment. For me, Espy Specs provided the former but failed the latter. While the exam was fine, I never saw a smile or heard a "good morning." The lesson in how to insert contact lenses (which I failed) was perfunctory and cold.

From the owner: Boutique optical and optometry services. Individual care for all your eye needs. We have frames to…read moresuit most tastes. Contact lenses including soft, scleral and gas permeable available. Outside prescriptions welcome.

Good service. Excellant support staff. Answers all questions so pt. Understands. Good pt. skills.read more

This store has gone totally downhill. There is no way to…read moreget anyone on the phone. I tried for two weeks. The calls went to corporate twice. They promised me that they would contact the Eau Claire store for me and have someone call me. Twice it never happened. I have a pair of frames that are cracking - from their store. I scheduled an eye exam only to have it cancelled one hour prior to the appt. Apparently, staffing issues. I am soon going to be without glasses due to the pair mentioned about to break. I went elsewhere this week for an exam and glasses. I have never seen an optical business run like this. I almost never leave a review, or complain, but this is awful!

Went there like other people, because of my insurance. It was immediately clear that there was a…read morelot of expensive machinery and no one really knowing how to operate it. I had no faith in the prescription they provided via telehealth technician. When I compared it to my old prescription (from a year and a half ago) it was dramatically different, I doubt my eyes suddenly got better drastically better. It also didn't seem like the ladies in the front new how to operate the register, overcharging me and then giving me a discount because they could not figure out how to properly charge me for an eye exam. I won't be going back, I won't be using their prescription. Just go somewhere else, should have looked at yelp before I drove down there!!

The way this business is operated from: *Customer service…read more*Exam/fittings/item selection & *Financial (insurance in my case) is EXCEPTIONAL. Second to none. Everyone is efficient, cross trained & eager to please. No hard sell sales and relaxed atmosphere. Store is tastefully decorated & very clean. State of the art equipment & care by Dr Kolb as well. Price is a bit more than their competitors but with insurance & store discounts I couldn't complain. I highly recommend this business & suggest stopping by to look at their unique selection of frames. I know you will be impressed as I am.

Entire staff very courteous & knowledgeable. Very professional & easy to make appointments. Can…read morealways just walk in to get glasses adjusted anytime if needed . Nice selection of lenses & frames.

Great service by great people. I had to run in for contacts and they were quick and and friendly! I…read morehighly recommend them.

Kate is great at getting us in at the last minute and for seemingly challenging tasks to…read moreaccomplish. She made the glasses just like new again. You're a lifesaver, Kate!

I had cataracts surgery 4 years ago at Mayo Clinic. Last year I went back for blurriness in my…read moreright eye. My vision had distorted considerably. Mayo Clinic gave me a script for new glasses. I was not satisfied with their answer regarding the blurrienss. I thought I was going to lose my eyesight in my right eye. I started doing my own research and decided to get a second opinion and I am so glad I did. I went to Chippewa Valley Eye Clinic. The diagnosis was scar tissue had developed a fews later after the cataract surgery which caused the blurriness. I was told that lazer surgery could remedy the bluriness. This past Monday, I had the lazer surgery and my eyesight is 100%. I have no blurriness or distoration. I cannot thank the doctors and staff at Chippewa Valley Eye Clinic enough. I highly recommend Chippewa Valley Eye Clinic. Cindy L.

Two years after getting a new pair of glasses from Eau Claire Otical the anti-glare coating began…read moreto wear off. When I asked them what could be done they told me to buy a new pair of lenses . . . with new coating, of course. Recommend you look elsewhere for your optical needs. Not Eau Claire Optical.