Best eye exam with an ophthalmologists that I have had in the state of Florida for the past 6…read moreyears. Takes his time, goes over everything and figures out what eye care I needed and sent me to the retinal doctor who will send me back to Dr. Fishman when I am ready for new glasses. He rocks! He probably kept me from going blind.

We live in Clermont and use both of the Fishman and Sheridan Eye Care Centers. Dr Fishman and his…read morestaff are professional and talented. My wife and I purchase our glasses from them and they guarantee the workmanship. I've scratched a lens and they were replaced, and readjustment of your frame is a snap. They are always friendly and welcoming. I haven't any problems with my scripts vision since using Dr Fishman.

Rarely kept an appointment within 20 minutes. On many occasions we sat for over two hours past our…read moreappointment time. One of the office clerks overcharged my dad by 100's of dollars by mistake. When I initially texted them regarding the issue my dad was having, their bot told me to take him to the ER. So you may ask, why am I still giving Toppino five stars? This rating is for Dr. Burry. When I finally got my dad seen by Dr. Burry, he took my elderly dad's injury very seriously. He dedicated the next consecutive five days to seeing him and taking care of the injury. At first he said there was a chance that his vision was gone for good, but after multiple visits and lots of home care instructions followed, little by little my dad's vision came back. I can't recommend Dr. Burry enough if you find yourself or a loved one with an unexpected eye emergency.

Not up to date on latest eye technology or equipment. Appointment took so long. Took my entire…read moremorning. Over 2 hours long. They are Overbooked. Too many patients at once. Old office. Cramped. Front staff not friendly. Felt like I was a cow in a factory instead of a valued patient. Even to check out had a long line. I have a new diagnosis that effects the eyes from a specialist and was given no info from this "eye doctor" .Incompetent. My tech/assistant was very kind and thorough but will not return.

I just made my last visit to this facility. Earlier in the year when I first started working with…read morethis eye doctor I had quite a few challenges in scheduling and communication. I hope it was a one-time thing, but today once again I drove an hour to come to the office to pick up contact lenses based on the specific guidance provided by the representative of the called me today. After driving an hour I was told that I cannot pick up the lenses without rescheduling an appointment with the doctor. This is the second time that I've taken off work and made the trip based on their guidance over the telephone. I'm no longer a patient with this organization, and I would highly recommend you consider how much time you may spend in dealing with their disorganization. When I worked with Dr Washington she was fantastic, unfortunately I cannot continue to waste my time and money.

Dear Managers I am…read morewriting to file a formal complaint regarding the service I received at your Clermont office. I had an appointment with the orthopedic doctor and, afterwards, I was seen by an optometrist technician. I paid my deductible at that time. Later, when I returned to pick up my glasses, I immediately noticed that the prescription was incorrect and I could not see properly with them. I reported this issue to the optometrist technician, but instead of correcting it, I was told to "try the glasses for two weeks." Unfortunately, wearing them made my vision worse. After two weeks, I returned and requested to see the doctor again for the correct prescription. At that point, I was told I would need to make another payment before another appointment could be scheduled. This is unacceptable. I paid my deductible and trusted your office to provide me with the correct prescription. Instead, I received glasses that do not work, my vision was negatively affected, and I was asked to pay again to correct a mistake that was not mine. I am requesting: 1. A new and correct eye examination with the doctor at no additional cost. 2. Replacement glasses with the proper prescription. 3. Assurance that this type of issue will not happen again. I expect a prompt response to this matter. If it is not resolved quickly, I will have no choice but to escalate my complaint to my insurance company and the appropriate regulatory authorities. Please anyone who care about yourself and your family please share don't use this plac.

My wife's eye is worse than before she had the operation…read more She can no longer see out of the bottom Half of her eye.

I went to Pennachio Eye for an annual exam. Wonderful place. I needed a new prescription for my…read moreglasses. They made my new lenses in the on-site lab. Completed very quickly. Happy I found this place. John Runner

Dr Fishman is an excellent Eye Care Specialist. I lost the sight in my right eye due to an…read moreinfection and when I found Dr Fishman I knew I was in excellent care to ensure the health in my other eye remained stable. I have been seeing him for almost 4 years and my status has improved significantly. I highly recommend him for your eye care.

We have received eye care from Dr Sheridan for almost 15 years. We have always found he and his…read morestaff to be the utmost professionals. He has staffed his offices with excellent staff that provide quality care. We have Recommend his service to friends that were treated by others and he often found issues with the care they received. Lastly, he is a nice guy and a pleasure to work with... try him, you'll not be sorry. Fred and Elaine McDowell

Dr. Davis is great! He's patient and explains everything as he goes. I've been coming here for more…read morethan a decade. This is a small office and not like the big glasses box stores. There's the doctor, the receptionist, and the very nice lady who helps you with the frames (and makes sure they fit correctly and don't slide down your nose). This is the place to go if you want a "family" eye doctor that you will see each year.

Just moved here from New Jersey. Dr. James was recommended to my husband and myself. He was very…read moreprofessional and congenial. We would highly recommend him. Thank you so much.

I'm VAIN and I love it! MyEyeDr is my go-to spot for getting my prescription glasses in Fonex…read moreframes. I add another color to my collection each year, and now I have four dazzling pairs! My black ones are perfect for when I want to keep a low profile--such a fun twist, right? Visit the Clermont location

Communication with staff. I waited almost 6-8 weeks for glasses because they were not done…read morecorrectly in the first place. The manager helped me after the original employee billed my insurance and credit card to another patient. That was the beginning of the first mistake. When my glasses finally came in the first time we realized that the same employee did not measure me correctly for my progressive lens. They remade my glasses however, the glasses still did not work. During this time, the manager assured me she was crediting my account for the full amount. I would not have to pay anything and on top of that she was giving me a credit on my account for future purchases. It took about two months for me to finally get glasses that worked. There were a lot of delays. This all started in January and today I received a bill. Upon investigating the bill, it was told that it was for some sort of protection plan that I absolutely did not ask for on these glasses nor I ever would have. There was no apologies from the billing office and she did not want to assist me at all. She told me she would put a hold on the account and wait for the manager to possibly contact them. But I would probably get another bill next month. There was nothing but chaos on the day that I chose my glasses in January. So many people walking around. It is very hard to know when it is your turn to be helped. My husband and I have used my eye doctor for many years. Needless to say we are done, will be finding someone else next year.

This was not my first visit to Florida Eye Clinic, but I was finally seen in a reasonable amount of…read moretime. Typically, they over book their clients and make you wait for HOURS in the rear waiting room. Either poor planning or no regard for their customers time. I saw one of the bright spots today, Dr. Levando. She is an excellent care giver, who actually listened to my concerns. 5 Star for her. The front desk staff was too concerned with their chatter to really care what was going on in the waiting room. The doctors here are very good, but the way the business part of a doctors office is run is terrible.

This clinic was referred by Optical Eye Outlet in Tavares where I live. So it was 20+ miles to get…read moreto them and it was like a DEI oriented business and the three ladies sitting in the eyeglass selection section were extremely obese. You could not get a real person when calling. They took two weeks to call me back after the referral, and then said they did not take my insurance. After I called my insurance firm, who said they DID take my insurance, I called again and just started pressing buttons to get a real person to schedule an appointment. Then the project manager twice failed to return phone calls after they scheduled me to visit the eye surgery office which was WAY over in Maitland, where you have to visit at least three times. Nothing made me confident in this chain clinic, so I asked my insurance firm to cancel them so I could find another firm like one recommended by a surgeon frient. These guys failed customer service 101 and need to take a course in customer relations from Disney, which is an actual ccourse and our Lake County DMV has gone and are much better than this schlock outfit. Oh, and I am a retired Fortune 500 Internal Audit manager who audited and fixed many operational and workflow systems so I have experience in the field.,

First of all, the Dr's here are great!!!…read more I've been coming here for years and I can honestly say that no matter how early I've been for an appointment, they've never saw me at my scheduled time. I've always had to wait 25-30+ minutes to get back to see the doctor. I'm writing this review while sitting in the waiting room. I've been here for 45 minutes waiting. This is ridiculous. They need to respect that people have schedules of their own and if you're running behind, you should let people know instead of having us sitting here. Five more minutes and I'm going to have to make the awkward approach to the front desk to ask what's going on. I know their going to say "oh we're running behind". The same thing you should've said when I checked in so I could make an informed decision if I plan to wait or reschedule

I think it is terrible you pay three hundred dollars for a pair glasses they broke twice i go up to…read morethe store to get them fix they tell me it will be two to four weeks before I get them back.The girl that waited on me was rude i asked what do I do for glasses she tell me oh i don't know if you sell them here you should fix them here