The staff was absolutely amazing! Very family/kid-friendly, I took my two boys in for a yearly eye exam yesterday, one of my sons wear glasses already and has a stigmatism (sorry if I'm spelling that wrong) and broke his frames and we needed a replacement which they were extremely helpful with making sure that he picked the right pair for his face and his style. The ophthalmologist Dr. Sriprashad was great with explaining to the boys and my self and husband about what was going to happen during the eye exam and talking them through it every step of the way, he even confirmed a suspicion that one of our sons was having difficulties with colors so that was helpful. Reasonable prices, we do have vision insurance and already know glasses come at a high cost. We spent roughly $200 for 2 eye exams and One pair of frames and lenses. "Of course our son loved the more pricey frames" lol but they do have a lot more frames for more reasonable prices and have great deals going on. read more

Target Optical - Ray-Ban glasses - Eyewear & Opticians Near Me - Clermont, Florida

I tried progressives and they made me nauseous. That is on me, not Target Optical. I took them up on their offer to have them remade as lined bifocals, and the lenses that came back are distorted, so that there is blurriness in portions of the upper halves of both lenses, and not in the same locations . So they either blew the prescription or the manufacture, either way I am out a couple hundred bucks as they are unwearable. Ironically all the glasses I get online at Z**** are always right on the money. read more

I had an issue over the weekend and it was awesome to be able to get into the doc right away. Calmed my concerns. Got me straightened out and back on the road again. Jennifer tho was the main star. She was not only helpful in making everything go smoothly, she helped steer me to the right selections. Thx Jennifer. I'll be back. read more

Target Optical - Eyewear & Opticians Near Me - Clermont, Florida

See all

Extremely poor customer service, I went to the Optical department at the Target in Clermont, FL a few minutes before the store closed at 8:00 but nobody was in the store and the gate was half closed. I waited about five minutes and someone finally showed-up but informed me the store was already closed and to come back the next day. I explained that I just wanted to pick-up my glasses and leave but apparently she could not take two minutes to hand me my glasses. This was the first pair of glasses that I bought from this store and it will also be the last. read more

Excellent service! We went to another eye doctor and had my husbands exam and didn't like the selection of glasses they had. We then came to target and they had a lot more options and the staff was super helpful! Paula helped fix my husbands broken pair and it took less than 10 minutes!!! She is THE BEST! Ask for Paula and you'll have a good day! Thanks, girl! read more

Good day, This letter is in regards to my open claim: I feel like I have had the run around with Target Optical. I feel awful as a consumer of Target Optical I keep running into what now feels like quality concerns with my lenses. To shorten my experience as best as possible, I have to admit that Senior Leadership at Target Optical has done an amazing job rebounding from some other issues prior to what now feels like a snow ball effect. On Saturday, July 7th, I walked into my Target Optical store (at Clermont, FL. 34711). My reason for going was due to a found defect in my 3rd pair of replacement lenses. My 1st replacement was due to a defect; a superficial scratch that glared light into my field of vision. Target was wonderful in replacing my lenses, however, not anticipating, they also replaced my frames with the wrong model. I worked with the local Target Optical Manager to retrieve my original frames, (as even the replacement frames came in damaged). My 2nd replacement of lenses was on my part. My 2 year old boy chucked a toy and I was not quick to dodge it and hit me right in the lens, causing another scratch in my field of vision--creating yet another glare. Target Optical was wonderful yet again in replacing this time just my lenses... ...My 3rd replacement lenses which I received earlier in the week arrived. I had no known issues until I got to work on Friday. My week has been very hectic as I am dealing with a significant medical issue with my wife. Friday I noticed I kept getting a vision of what looked like a reflection of my eye all day long (I do experience aura migraines thinking I had one coming the glare was that significant). Upon finally examining the lenses, I noticed on the front left eye lens there is a piece of the anti-reflection coating missing. At this point I feel like a total pest walking into Target Optical to explain the finding and get my lenses replaced for a 4th time (2nd time due to a quality issue). I explained in my field of work, I have several computer monitors and lights everywhere in a darkened room and this new finding was quite a disappointment. I feel like the pestering customer and the body language of one technician made me feel absolutely unwelcome--"Like great, this guy again, what's his problem now...". I don't understand the QA of how glasses leave the lab and make it with such defects. I really would like lenses that will not have any issues. I apologize for any inconvenience I may cause; I feel like I have been as nice as possible throughout "being around the block" with Target Optical... I love Target and wouldn't want to go anywhere else. Please help me get this resolved and know that I am putting my faith in Target Optical this will get remediated... Sent from my iPhone: Please excuse any grammatical and/or punctuational errors. read more

Dr. Nguyen is fantastic. She takes the time to insure you feel comfortable with the prescription she writes. However, Florida law is a bit foggy on whether or not to include the PD number on the prescription. It's really up to the optometrist and how they choose to conduct business. This store does not write, nor will they provide, customers with the necessary PD number so a person can purchase glasses themselves saving money over the normal retail figure. Sadly, the only recourse is filing a complaint with the FTC which may cause Dr. Nguyen difficulties down the road with keeping her license. A number of states now clearly require the PD number, and a growing number of optometrist also, on the prescription. The FTC is clear that the reason for the prescription is so people can purchase elsewhere, but many use the loophole thinking it saves them from loosing business. Truly the only way to keep business is through competing pricing. Fortunately a simple web search reveals how to calculate your PD yourself. read more

Last year Dr. Toler never got my prescription correct; I finally just gave up because I did not have the time to keep returning. A few friends have left her practice as well for the same reason. Perhaps she is not experiencved enough with senior citizen eye care. Sandy, the clerk, talked me into also buying glasses in addition to getting contacts because "your insurane will pay for it." Very disappointed with the the bi-focals she talked me into so I returned them for readers only. That was not successful either. I threw them in the draw and have only used them twice in a year. Staff are not very friendly; they are rushed, overwhelmed and not very patient. I've never been to a bargain retailer for eyecare before but friends in Ft. Lauderdale suggested it when our insurance changed. I've been to this doctor two years in a row and have not been satisfied either time; I guess you get what you pay for. I will be taking my business and referring my friends elswhere. read more

Dr. Nguyen and her staff are excellent... there was no wait and she helped me find a new contact prescription that has been life changing... she's patient and understanding and I never felt like my exam was being rushed. Very impressed with this office, glad I found my new Dr. read more

wo we had a great friendly experience as soon as we enter the shop for glasses denise was so friendly we ended up with a glasses at a great price and was so helpful in figuring out our insurance and submitting at a breeze great job denise i hope that company is paying you good. will recommend everyone who need glasses to come there not america best or any other place. thanks for your service at target optical in clermont florida may 9th 2022 read more

I have been going to this Target Optical for years. Dr. Nguyen is patient with kids and takes the time to explain about the exam. The staff there is also friendly and very helpful with glass options and contact lenses. read more

Dr. Nguyen and the other female doctor that worked there were horrible. I got examined for contacts, and I couldn't see anything. I went back twice, and they both told me that they wrote the correct prescription. I finally gave up, and I didn't go back again. A couple months later, I found an old box of contacts that I had. The prescription was a -5.0. Dr. Nguyen's prescription that she prescribed was a -4.25 for one eye, and a -4.50 for the other. She definitely wrote the wrong prescription. I will never recommend anyone to go to Target for an eye exam. Complete waste of my time and my money. read more

Very bad service, after almost 20 minutes in the shop the attendant came to say that the store was closed asked me to leave

Dr. Allison Toler is patient and great with small children. I was referred by our pediatrician and highly recommend her to others.

Dr. Nancy Nguyen eye exam consisted of flipping back and forth slide 3 times on both eyes and that was it. Wrote scrip for eye glasses and contacts. Could not read road signs with the script she wrote. Very very very incompetent read more