The most unprofessional group of people you can ever deal with made an appointment confirmed three…read moredifferent times showed up , took a day off work. What I got was "your appointment was canceled. We couldn't call you to confirm it because we had the wrong number in our system. the Dr himself is the one that canceled the appointment. Lost me a day at work wasted my time and at the end of it no apologies. No regrets, thank you very much. Have a nice day. It's mind-boggling to me that somebody with that kind of professionalism and intelligence can even finish school to become a doctor. I don't know how long this Business will stay there but hopefully I'll get this message out and do not patronize.

Eduardo was professional and friendly in scheduling my last minute appointment - I had a bit of an…read moreeye emergency and was fortunate they were able to accommodate my needs. I was checked in by Melinda who was informative, polite, and prompt in taking me back to see the doctor as well as in discussing insurance coverage & ringing me up at the end of the transaction. Dr. Avak was wonderful. He took time to explain the findings of my exam, updated me in layman terms then provided a fresh new pair of contacts and sample solution on the spot. Their office was busy that day but not a single staff member made me feel rushed as they smoothly multitasked between guests

I came here to get a second opinion, I had gone to another eye doctor in town and I constantly felt…read morerushed there. When you feel rushed, how can you feel as if they are giving you the correct prescription or answer all your questions without feeling like a bother? So I came here and it was the exact opposite experience with Dr.Odette. She made me feel as if the appointment was dedicated to me, answered all of my questions and I felt she took the time to get my prescription correct, I didn't feel rushed or as if she was in a rush to just get through the appointment. Genuinely felt taken care of

Really good eye doctor's that have been in Merced for several years. Doctors are very thorough and…read moreprofessional.

I started going to Healthy Eyes when they took over patients from my eye Dr who was retiring. I had…read moregone to him for 25 years.he was the best. Knowing he left my records with Healthy eyes told me he trusted them to give me the same level of care I had received from him. I have been very happy with Healthy Eyes care! They are also the only place in the entire area I can get Silhouette frames. My prior Dr carried the best, and I have been wearing only Silhouette frames since he recommended my first pair in 2000. Thank you Healthy Eyes for the great care, great Dr., and for carrying Silhouette frames!!!

Approximately May 27, 2025, I purchased one simple thick…read moreblack GEEK aka NERD eyeglass frame through Amazon for $15.00. I brought the frame to Healthy Eyes Merced to have the lens prescription filled. It was my first ever visit here and Mia working behind the counter presented courteous and pleasant including today June 13, 2025 when I picked up my completed order. Next year, I plan to purchase a Bluetooth eyeglass frame.

I made the mistake of going to another optometrist in town because they had magnetic clip on…read moresunglasses and Monte Vista didn't. It was a nightmare. I am still out money and the glasses that I received from them still make me see double. I am contemplating small claims court to make me whole. I have gone back to Dr. Irish and he has saved the day once again. He is brilliant.

Initially I had some issues that needed assistance and they reached out to help me…read more My eyes are feeling better. Thank you for reaching out.

Lisa was amazing!!customer service is above and beyond! I accidentally stepped on my glasses this…read moremorning and the lens popped out, unfortunately I'm one of those people who can't function without them.Lisa fixed them up so quickly! Seriously so grateful for her help!

He is a true professional and very engaged. I can not say enough good things about him. Great eye…read moredoctor.

I had previously used their urgent care and was pleasantly surprised. Short wait time, friendly…read moredoctor. Since I was looking for a new main doctor, I decided to choose one of theirs. Bad move. Wait list was 2 months for a new patient appointment. When I got there I checked in at 10:10am. At 12:10pm I gave up and walked out. You only get one chance to make a first impression. If you have an APPOINTMENT, you should not be having to wait over 2 hours without being seen. Complete waste of a morning. Gave the extra star since the Urgent Care was nice and the employees I dealt with seemed nice.

Gladys Cooksey MD --- Terrible: Incredibly unprofessional, had a visit with this doctor at Castle…read moreHealth Center with my Son for pediatrics. I came in to address and issue with my son's toe walking and due to my own confusion and delay he is behind on , I was hoping to get a new pt referral. Confused not really sure what to do or how to start this lady has the nerve to tell me I "dropped the ball" yet... I'm there in her office, "ball" in hand already feeling defeated by the situation and in to addition the leg braces he has to wear that make him immobile ..this no help, she was incredibly insensitive and highly unprofessional. Single mom taking time off work to address my son's health, doing the best I can with what I got and some lady decides to tell me I'm not doing good enough?!? I've dropped the ball?!? Where is she to help out? People love to judge a situation but offer no help or understanding. I was in office to obtain professional guidance, support assistance and instead got a rude so called doctor who barely even examined my child and was more concerned with my insurance situation then giving a complete physical. Worse experience ever at Castle. Won't be back.

Actual eye exam is great. But, getting the frames and lens will not be getting here again and will…read morebe my last time. Certain worker makes you feel like she is doing you a favor and the business won't price match. With how everything is should be expected. Am sad to go but will be taking my eye care needs somewhere else.

Dr. Jeffrey Lee has been wonderful taking care of my entire family. His staff is very kind,…read morehelpful and attentive to your needs and questions.