The most unprofessional group of people you can ever deal with made an appointment confirmed three…read moredifferent times showed up , took a day off work. What I got was "your appointment was canceled. We couldn't call you to confirm it because we had the wrong number in our system. the Dr himself is the one that canceled the appointment. Lost me a day at work wasted my time and at the end of it no apologies. No regrets, thank you very much. Have a nice day. It's mind-boggling to me that somebody with that kind of professionalism and intelligence can even finish school to become a doctor. I don't know how long this Business will stay there but hopefully I'll get this message out and do not patronize.

Eduardo was professional and friendly in scheduling my last minute appointment - I had a bit of an…read moreeye emergency and was fortunate they were able to accommodate my needs. I was checked in by Melinda who was informative, polite, and prompt in taking me back to see the doctor as well as in discussing insurance coverage & ringing me up at the end of the transaction. Dr. Avak was wonderful. He took time to explain the findings of my exam, updated me in layman terms then provided a fresh new pair of contacts and sample solution on the spot. Their office was busy that day but not a single staff member made me feel rushed as they smoothly multitasked between guests

I came here to get a second opinion, I had gone to another eye doctor in town and I constantly felt…read morerushed there. When you feel rushed, how can you feel as if they are giving you the correct prescription or answer all your questions without feeling like a bother? So I came here and it was the exact opposite experience with Dr.Odette. She made me feel as if the appointment was dedicated to me, answered all of my questions and I felt she took the time to get my prescription correct, I didn't feel rushed or as if she was in a rush to just get through the appointment. Genuinely felt taken care of

Really good eye doctor's that have been in Merced for several years. Doctors are very thorough and…read moreprofessional.

I started going to Healthy Eyes when they took over patients from my eye Dr who was retiring. I had…read moregone to him for 25 years.he was the best. Knowing he left my records with Healthy eyes told me he trusted them to give me the same level of care I had received from him. I have been very happy with Healthy Eyes care! They are also the only place in the entire area I can get Silhouette frames. My prior Dr carried the best, and I have been wearing only Silhouette frames since he recommended my first pair in 2000. Thank you Healthy Eyes for the great care, great Dr., and for carrying Silhouette frames!!!

Approximately May 27, 2025, I purchased one simple thick…read moreblack GEEK aka NERD eyeglass frame through Amazon for $15.00. I brought the frame to Healthy Eyes Merced to have the lens prescription filled. It was my first ever visit here and Mia working behind the counter presented courteous and pleasant including today June 13, 2025 when I picked up my completed order. Next year, I plan to purchase a Bluetooth eyeglass frame.

I originally had a great deal of confidence in this practice because of Dr. Irish. He was the only…read moredoctor who was able to properly diagnose an eye issue I was having after I had seen about three other doctors elsewhere who could not figure it out. When my insurance changed, I had to seek care at other offices, and none of them were able to give me the correct diagnosis. Dr. Irish eventually did, which is why I was very disappointed to learn that he is no longer with the practice. A year or two ago, while Dr. Irish was still the doctor here, I had an appointment and went through the entire process of having my glasses ordered. The technician collected my payment and told me the glasses would be ordered. I knew glasses could take some time, so I waited. After about a month without hearing anything, I finally called and found out that my prescription request had simply been forgotten. I ended up requesting a refund. More recently, I have been trying to get another exam scheduled. My original appointment was in February, but because of a family emergency, I had to reschedule. I eventually got an appointment with Dr. Irish several months later. Then, shortly before that appointment, I was contacted and told it needed to be rescheduled again, this time until the end of August. During that conversation, I was also informed that Dr. Irish was no longer with the practice and that there was a new doctor. I was surprised because I had not previously been told that Dr. Irish had left. I decided to keep the appointment because the practice already had my records and history, and after waiting so long, I did not want to start over somewhere else. Unfortunately, today I was contacted again and told that the new doctor has jury duty, so my appointment needs to be rescheduled once again. I completely understand that things happen, and I do not blame the new doctor for having jury duty. I also want to be very clear that I have no opinion about the new doctor because I have not even had the opportunity to meet them yet. My frustration is with the repeated rescheduling and the communication surrounding these changes. I sincerely hope the new doctor is wonderful. My disappointment is really with the overall experience. A prescription request was forgotten while Dr. Irish was still practicing there, I had to request a refund, my exam has now been rescheduled twice, and I have been trying to get this exam since February. I also only found out that the doctor I trusted was no longer there when I was already being contacted about rescheduling my appointment. Dr. Irish gave me a reason to have confidence in this practice. I just wish the communication and follow-through had given me the same confidence.

Initially I had some issues that needed assistance and they reached out to help me…read more My eyes are feeling better. Thank you for reaching out.

Lisa was amazing!!customer service is above and beyond! I accidentally stepped on my glasses this…read moremorning and the lens popped out, unfortunately I'm one of those people who can't function without them.Lisa fixed them up so quickly! Seriously so grateful for her help!

He is a true professional and very engaged. I can not say enough good things about him. Great eye…read moredoctor.

All the details here. Wanted to update it because the video was hidden. I do not know who hired…read morethis insensitive person. Terrible. Hope she got fired... horrible demeanor.. commentary was very rude and painful to watch as I was sick :(. - leaving this review here

kept hanging up on me, never called back, messed up my appointments because of their call system,…read morenever actually even scheduled the appointment and only good doctor is Dr Morga

Actual eye exam is great. But, getting the frames and lens will not be getting here again and will…read morebe my last time. Certain worker makes you feel like she is doing you a favor and the business won't price match. With how everything is should be expected. Am sad to go but will be taking my eye care needs somewhere else.

Dr. Jeffrey Lee has been wonderful taking care of my entire family. His staff is very kind,…read morehelpful and attentive to your needs and questions.