Waited until we paid for our couch to inform us it would be 3-5 weeks for delivery. SIX weeks later…read morethey UNWRAPPED then loaded a cream color couch onto a dirty van. Then wore shoes on my new carpet without asking.

Our family has been a super Ben's fan for over three generations. Great service and products. If…read moreyou can't find it in the show room don't quit, ask their staff and they often times find a solution that fits your vision. Thanks again Ben's and I'm sure, we'll see you again soon.

I have been doing business with Ben's Fine Furniture for over 5 years now and they are great!!!…read more Their sales staff are very knowledgeable and do their best to make sure you get what you want at the price you want to pay. Bens Fine Furniture prices are comparable to any other in the area and I love to shop local when I can. The one time that I had a price from another store that was "better", they price matched it for me. Every room in my house is now filled with furniture or mattresses from Bens and I haven't been disappointed yet. I love their new store at the north end of Fort Gratiot, MI. The displays are great and really give you a feel for what you are getting. I love the fact that they have the mattress/bedroom store right next door too so that if all I want is a mattress or a bedroom set I don't have to get sidetracked with anything else and I know that the sales staff working there are knowledgeable. I look forward to shopping at Ben's Fine Furniture for many years to come.

I haven't made a purchase yet. The sales guys--Doug (North end) and Michael Sandler…read more(downtown)--didn't come across as genuine. I went to the North end store first to see what options they had. Doug was the salesperson on duty. His attitude and energy weren't welcoming, even though his face tried to make up for it. I felt like he was talking down to me. So I decided to go downtown to compare customer service and selection. There I met the owner, Bryan. He was super friendly and genuine, taking his time to figure out what I was looking for. He pulled up the Ashley Furniture store on his computer and offered to scroll through all the selections to help me find what I needed. I didn't have enough time that day to buy, so I told Bryan I'd come back. I went back the next day and spoke with Michael. I walked in, introduced myself, and told him I had spoken to Bryan yesterday, who was friendly enough to offer to look up some things for me. Then I said I realized it wasn't a loveseat I wanted--it was a three-piece modular. Michael just said, "Well, there's a lot more that I need to know," but he didn't ask any questions. He just made me feel stupid. Then he smiled and looked at me. I said, "Well, what else do you need to know?" He said, "Many things," but again didn't ask any questions or offer any help. He just stood there, saying nothing. So I said, "I'll just come back when Bryan is here." Michael replied, "Well, you're welcome to do that," and then went back to work--even though he wasn't helping anyone else and wasn't busy. How do you expect to make a sale like that, Michael? He made no attempt to help me. He was condescending from start to finish. Honestly, Bryan is the only saving grace at this store. Michael's obvious disregard has nearly pushed me to buy direct from the Ashley Store. I have the website up right now. I just typed in "three-piece modular with console" and a plethora of selections popped up. That's all Michael had to do, and he would've had a guaranteed sale. I went there, credit card in hand, ready to make a purchase. Google is a better salesperson than Michael. Definitely less condescending. After I left, I went back into the store to ask for Michael's name. He gave it to me happily, with a smile, even offering his last name. His attitude was basically: "Here you go. It's not gonna matter." If I hadn't met Bryan first, I would DEFINITELY NOT buy anything from this store EVER. Michael confidently treated me like I was unworthy of his time, smirking as I walked out.

Fantastic customer service! John went above and beyond to find us the perfect couch for our new…read moreapartment. We ended up getting more than we came for, great selection in all departments, great pricing too. Very happy with our purchases and would definitely recommend.

John you did not return my call and after 3 emails from my wife still no recall. as you know there…read moreis a 5 year warenty on this chair and we have only had the chair for 2 and a half years You were to get the part way back in mid may and didn't then you said you they were out of stock I didn't have a problem with that two weeks before we moved still no part then we moved and when I came to your store you told me it was on it's way I didn't hear from you so when we moved I tried to contact you with no response till now. I have had a business for years and I always took great care of my customers so this didn't happen.as for the cost for shipping if you need me to pay for it I will Bob Payne

The store is dark needs more LED lighting The store smells like burnt sulfur The women's bathrooms…read moreare unlocked. The men's bathrooms are locked. Store is a bit cluttered.store needs a walk behind scrubber to clean the floors and at least a stronger floor cleaner

A truly nice store with cut rate items. Their policy is upfront and is included in the seven…read morecommandments at the front of the store Now remember you aren't coming here to get high quality stuff. You are coming to save money. A store of good size and selection. Maybe the cheapest mattresses in town! Also humorous murals of the great Ollie him self in humorous situations are throughout the store. If you want high quality stuff subtract a star. But the four star rating is well earned!

Worst furniture I've ever purchased! Spent over 20,000 in…read morethe past few years to Find out everything I bought is junk. kitchen set is pealing , chairs foam is completly compressed, sectional couch is saging so bad it literally dislocates the users back. Junk and no warranty whatsoever . All less then a year when complaints filed

Tepperman's really does care about their customers, they provide water and popcorn which is amazing…read morebeing a bigger individual. Lots of payment options which is always fantastic, great selection. Some stuff does get a bit pricey but it's furniture so can't really argue with that. Friendly staff and it's just fun here

I have been to Menards three times since they have opened. I am a person who has a hard time…read morewalking and use an electric shopping cart when I go to the store. The first time, there was no cart available. I asked the attendant at the Service Desk, and she told me they only have one cart for the whole store. Because of this, I wasn't able to shop there. The second time I wen there, I was lucky enough to get the one cart available. They do have a nice store and I did make purchases. The third time I went there, they told me the electric shopping car was broken down. I was again forced to leave. Menards has a nice selection of almost everything, and you can find things there that you can't find at other similar stores. But because they don't have enough electric shopping carts, I won't be returning anytime soon.

I use to love Menards until today. First time having an order delivery. I was held hostage all day…read morewaiting for my order. I was given a window time of 8- noon over the phone last night. Then I received an email saying 8-1. They showed up at 1:15. I just got out of the hospital and needed my son to assist me at medical appointments. I called them twice during the day to just be told they are out for delivery. When the driver finally showed up he tells me was to be here early but his equipment got stuck in the mud. Extremely poor customer service. That information soul's be relayed to the customer. My son could have provided assistance to me at my medical appointments instead of waiting around from 8-1. The managers could have cared less. They just lost a long time customer who just spent almost 3k on this order.

Was very happy with Joe and his crew. Had planned for estate sale but was told not enough things…read morefor a sale. Joe was recommended and was able to come that day and cleaned the house out. Looking forward to working with him on the things we needed to sell.

The crew arrived on time & were very informative. They packed all items, big & small, carefully. I…read morewould definitely recommend!

WOW! Two floors of a wide range of antiques. Clean and reasonably priced. Staff to unlock cabinets…read morearound the store. A must see!

My daughter took me to this store because she says it is the most unique store she has ever been…read morein. Now I know why. This antique store has 1,000's of items on sale. There are at least two, possibly three levels of items available. The main level had a lot of collectible items, dishes, silverware, books, comic books, etc. The basement had an entire library of books, clothes, tools and furniture. Even on the way to the bathroom and believe it or not in the bathroom there are paintings for sale. The employees are friendly and the prices rather cheap.

Always come here. This is the box store we use for hardware. The original is always the best…read more Can always find almost anything you need here. I've always found the staff to be just a little more knowledgeable than across the street. If you can't access a hardware store run by an 85 year old guy who always has what you want "from the back" then come here

One of the service managers . Comp my purchase the next time I went to the store but i did have to…read morecomplaint to a cashier she call him over and he apologize. I sure appreciated that. Thank you Home Depot