Their whole staff is great at working with my dogs for daily kennel and long term boarding.read more

Are they under new ownership? What has changed?…read more We've used Camp Run-A-Mutt several times over the years for overnight boarding and have always had a great experience, which is why this recent stay was so surprising. When making the reservation, I noticed that a few of my dog's vaccinations would expire during his stay. We took care of getting them updated weeks in advance and made sure the vaccination certificates were sent to Camp Run-A-Mutt. I even confirmed with a staff member at the front desk that they had received everything and that my dog was all set for his stay. A few days before our trip, I received a call saying my dog was missing vaccinations. I asked which ones, and of course they were the very vaccinations we had already updated and submitted. I explained that they had the records, the employee put me on hold, then came back and confirmed everything was in order and said they'd see him on Thursday. Then things got even more frustrating. On Thursday, as I was landing in another state for my vacation, my daughter--who was dropping my dog off before catching her own flight--called me in a panic. She was being told they couldn't accept him because his rabies vaccine wasn't up to date. I immediately called the facility and explained that we had already confirmed his records twice. The employee put me on hold, checked the records, and sure enough, they had his current rabies certificate the entire time. They admitted everything was up to date and accepted him. A few days later, while we were still out of state, I received another call saying my dog was being quarantined and separated from the other dogs because his vaccinations supposedly weren't current. At this point, this was the third time in less than a week that the exact same issue had come up. I again explained that his vaccinations were current and that their staff had already confirmed this multiple times. The employee put me on hold and never came back to the phone. Thankfully, my daughter was only a few hours away and was able to rush over and pick him up. When I called to pay for his stay over the phone and let them know he was being picked up, I was initially told they couldn't accept payment over the phone. That was confusing because I've paid over the phone for previous stays without any issue. When I asked if it was a new policy, the employee admitted it wasn't--they just didn't know how to process a phone payment. They had to get someone else to help before I was finally able to pay. I'm honestly not sure what's changed, but the organization and communication were completely different from the excellent service we've received in the past. The repeated confusion over vaccination records--which they already had on file and repeatedly confirmed--caused unnecessary stress while my family was traveling out of state and ultimately resulted in our dog being removed from daycare and picked up early. We've always been happy with Camp Run-A-Mutt, which is why this experience was so disappointing. I hope this was just an isolated breakdown in communication, but based on our recent experience, I no longer feel confident leaving my dog there.

Friendly and professional service. We now have a new groomer for our pet at a reasonable price.read more

This was groomer number 3 that we tried. My dog loved this place! I inquired about day care and he…read morewas 'interviewed' to see what he was like with the others at daycare. He passed! Everyone here is super nice and my lab agrees!!

Five stars isn't enough! Not only is Justin a proven expert trainer, the amount of compassion and…read morecommitment he has shown is unreal and truly heartwarming. He says his passion is helping people and their dogs, and I have no doubt about that. A month after separating from my partner and moving out to my own place, my leash aggressive, two year-old cane corso, Zeke, lunged at another dog in my apartment complex and took me with him. Fortunately, aside from a few cuts and bruises I sustained, everyone was OK. But the anxiety and emotional trauma that was left behind made me avoid taking Zeke out for walks all together and when I did my hands would start shaking. Thinking that I would be able to do it in my own, I watched hours and hours of dog training videos and even tried using an E collar, none of it helped. Not only were things stressful outside of the house, but inside of it too. My 14 year-old cocker spaniel and poodle mix, Lexi, is very reactive towards Zeke. Because her senses are not what they used to be. She has even mistaken me for Zeke and has snapped at me. The thought of me potentially losing my apartment, having to give up Zeke, and the fear that Lexi may accidentally bite one of my children caused even more stress on top of what I was already going through from the separation, so I knew I needed to get professional help. After just one phone call with Justin I already felt a weight lifted from my shoulders. We have only been working together for two weeks and have already seen improvement, not only with Zeke's responsiveness to corrections while on walks but with my confidence in leading my pups to a calm and happy life. Justin really set me up for success by giving me tools, demo videos, and tips - making me confident in my ability to correct Zeke's leash reactivity. Walks with Zeke are so much more calm for us both! So grateful for what Justin does and how he does it. He is so responsive and genuine, really making us a team with the same goals! Can't recommend him enough! THANK YOU, Justin!

Justin is so great at giving solid tips and explaining the why behind it. My dog was lunging,…read morebarking, generally tough to deal with on walks so it was a chore and I was legit concerned he would cause an accident one day to some kid on a bike or a jogger. Literally the first hour I saw huge improvement and now I honestly look forward to walking my boy twice a day. Justin checks in regularly and helps with tips like a long road trip and ringing doorbell barking to name a couple recent things.

Cannot say enough good things! We rescued a 5 year old borzoi who was very sweet but had no…read morecommands and also no motivations to help train her, John helped us find one specific treat that worked for her and helped us learn how to work with all her other weird kinks and now our girl can settle at restaurants and has basic commands down! He helped her become more confident and comfortable in the world, book with John you won't regret it!

Summer of 2024 I had an anxious, reactive, fearful, unwalkable big rescue dog. She broke harnesses,…read morepulled me to the ground, was afraid of people, and snapped at strangers and other dogs. My friends nicknamed her Cujo, it was that bad. I couldn't invite people to the house. Summer of 2025 I have a dog that loves meeting new dogs and people and runs around OB dog beach off leash. She's not reactive, she has great recall, she makes friends, I can have people over, she listens to commands, and she's so easy to walk. I took her into the vet this week and they removed the 'bite risk' warning from her file, they said it's like a completely different dog. She's not anxious or fearful. She's confident, playful, and so happy. All of this was because of training with John. He is patient, gentle, and kind. I can't put into words how grateful I am that we found him. I recommend him to every dog owner I know.

Jared is the best! I have 5 rescue dogs--several with crazy aggression and bite records--but with…read moreJared's training and dedication we were able to rehabilitate them and keep the peace in the home. One is even training right now to be a service dog! I can't recommend Jared enough for your fur babies. He is kind, but straight forward and will be honest about your situation. My dogs absolutely LOVE him and respect him and even two years since seeing him last, they were stoked and yet still on their best behavior!

Jared has been absolutely amazing with my three dogs! He's been working with them for a couple of…read moremonths now, and the progress has been incredible. You can really tell how precise and committed he is to what he does, he doesn't just go through the motions; he truly cares about getting the best results. Highly recommend Jared to anyone looking for a dedicated and effective trainer!

There are groomers, and then there are people like Espy…read more From the very first appointment, I could tell that grooming isn't just a job for her--it's something she genuinely cares about. She has such a calm, compassionate spirit, and animals can feel that. My Maltipoo, Micah, completely trusts her, and as a dog mom, that means everything to me. Micah is relaxed when he's with Espy, and that gives me so much peace of mind. She takes her time, handles him with patience and kindness, and always makes sure he's comfortable throughout the entire grooming process. You can tell she sees each pet as an individual, not just another appointment on the schedule. Every time I pick Micah up, he not only looks absolutely adorable, but he also seems happy, confident, and well cared for. That speaks volumes about the environment Espy creates. Trust is earned, and Espy has earned ours completely. If you're looking for someone who will love and care for your fur baby as if they were her own, I cannot recommend Espy enough. Her gentle heart, professionalism, and genuine love for animals shine through in everything she does. Thank you, Espy, for taking such incredible care of Micah. We're so grateful to have found you.

Tip: Self-wash hours are Monday-Sunday 10am-5:30pm. The self-wash for the dogs are not open for the…read moresame hours as the store. We made the mistake of assuming that one time. Another tip: if you have a hairy dog like ours, I'd suggest brushing them before the wash and after since it helps de-hair them. We've taken our medium size dog to this wash for almost a year and it's been great. There's always a wash available. They provide: shampoo, hair brush, pink scrub brush, aprons and towels. We'll bring in our our shampoo and towels. And we'll buy the pup-friendly cookies to give our dog as motivation to stay happy throughout the bath. Overall, we're happy with this service and my only complaint is that they'd offer later hours on weekdays.

Omg Isabel is such a life saver!!! Everyone was telling me to get rid of my dog Dolce because of…read morehis separation anxiety. It was so bad that I had to move apartments because of the noise complaints I got. He tore a hole in my wall, destroyed crates, and screamed when he was left alone. A friend of mine recommended her to me when I was at my wits end. We've only been working with Isabel for 2-3 weeks and Dolce can already be left alone while I'm at work for 5 hours. He stays in my bedroom with the door closed SLEEPING!!! I never thought I would be able to leave him that long without getting a sitter and it feels like a huge weight has been lifted off my shoulders. Not only that, but Dolce walks so much better on the leash. We did board and train for one week and are doing continued weekly trainings. I'm so thankful and so excited to see how much more he grows!!!

Isabel is a miracle worker! My doggie Charlie has never been around another dog, for all 13 years…read moreand Isabel had him over to her home to doggie sit AND HE HUNG OUT WITH HER 2 DOGS!!! A dream come true for me!! It was so wonderful knowing that my Charlie was being well cared for. She walked him, gave him his medication, sent me pics and updates throughout ANDDDD she told me that her husband watched TV and cuddled with him hahahaha! I am SO grateful to have found Isabel. I think he even came back a better dog :)

I wanted to do a special shout out for customer service representative Ernie, who helped me out…read moretoday by showing me how to access my PetSmart rewards. He saved us a lot of time and money and he was incredibly helpful and your Store should recognize him as a really solid associate. Thank you again, Ernie!

Arrived early for my kitten's nail trim appt only to find out it was rescheduled - I apparently…read moremissed their voicemail. Came back at the new scheduled time, and the groomer wasn't even there. After waiting 15 minutes, they were scrambling to find someone who doesn't even specialize in cat nail trims because the employee I was scheduled with never actually showed up. The manager (Alexis) apologized, but an apology doesn't fix a business that can't manage its own schedule. The disorganization, poor communication, and lack of professionalism were so pitiful. If you can't honor appointments, don't offer them. (Writing this review on behalf of my mom)