I've had a wonderful experience with Dr. Sibo Zhang at Penn Medicine on South Street over the past…read morefew years. Dr. Zhang is incredibly caring, patient, and truly attentive. The conversations always feel collaborative and two-way, which I really appreciate. There are many situations in healthcare where you can feel rushed or like your concerns aren't fully heard, but that has never been the case here. Every visit feels thoughtful, engaged, and genuinely focused on what you're saying. Another aspect in which this practice stands out is its ability to help patients navigate the larger system. Dr. Zhang has been very helpful with referrals and specialists, and in handling the complexities of working within Penn and insurance networks. In simple terms, he makes processes that could feel complicated much easier to manage. Communication outside of appointments has been excellent as well. Dr. Zhang responds through the Penn portal, provides timely and clear updates on labs and test results, and the app itself makes it easy to manage prescriptions and ask questions. It all adds a layer of convenience and peace of mind that's hard to overstate. The South Street location is a major plus for anyone in Center City. It's easy to get appointments quickly, and having additional services like imaging in the same building makes it feel like a convenient, comprehensive care destination without the chaos of a large hospital campus like HUP or Penn Presbyterian. I understand Dr. Zhang will be leaving in the coming months, which is disappointing as a patient, but I'm genuinely happy for him. He's an excellent doctor and deserves a great next chapter. I do plan to stay with this practice and transition to another provider, which shows how strong the overall experience has been. Highly recommend Dr. Zhang and this location!

I came here with a sore throat. I was seen by a nurse practitioner for a total of 5 minutes, most…read moreof which she spent staring at a computer. I was then sent a bill for $320 after insurance. I couldn't believe this considering it was 5 minutes with an NP for a very straight forward sore throat. Turns out this place intentionally over inflates the amount of time they spend with patients in their notes so that they can charge for an extra long 40 minute appointment. I spent a month trying to dispute this insane bill, but it turns out they can run up whatever nonsense charges they want and there is nothing you can do about it after the fact. This place completely takes advantage of patients, and I will never go back.

My wife has been coming to this primary care office for 2 years. She had been seeing Dr. Melanie…read moreJewel whom she loved and now sees Dr. Jennifer Cowan whom she loves equally. I had gone to an appointment with her once and really liked the doctor and staff's thorough and friendly approach. Dr. Cowan spent time with my wife, listened to her and really seemed to care. I had been having difficulty finding a doctor in the city that I really clicked with. Most recently I found a doctor's office that was adequate with a friendly doctor but then our insurance changed and no longer worked with that doctor. (Of course.) So, I decided to try the same practice as my wife. I was not disappointed. I saw Dr. Mark Graham who heads the practice and he was great. Really friendly, listens to you, explains everything to you. Gave a lot of general counseling for a person my age. Very easy and approachable. Absolutely what I want in a doctor. I also received the same friendly and thorough treatment from the staff. They make sure to give you copies of all medical forms for your records without having to ask, etc. If they continue to take new patients I would absolutely recommend this office for anyone looking for primary care/internal medicine doctor's in South Philly.

Dr Mark Graham is an excellent internist, the best doctor! He listened to my several health…read moreissues, very thorough and understanding. Smart doctor. After being ill for 6 Yeste, Dr Graham has given me my life back. Went to a million docs who simply blew me off. The entire staff, nuestra, front desk are excellent, they all do everything to help. Conveniently located at Navy Yarda in South Phila Janet G

Today was not one of my better days emotionally or physically, and I came into my PCP appointment…read morefeeling completely burnt out. Before even seeing my provider, Stephanie Mackey, MA, made such a difference in my experience. Her patience, calm presence, compassion, and genuine care immediately shifted the energy of what had been a very difficult day. She took the time to get me situated, listened with kindness, and made me feel seen as a person -- not just another patient checking in. In healthcare, those moments matter more than people realize, and Stephanie's professionalism and warmth truly stood out. I'm deeply grateful for the comfort and reassurance she provided during a rough day. Thank you for having someone like her on your team.

I had a good experience with my doctor, but the front desk and office staff have been incredibly…read moreunresponsive and inconsiderate. I've been trying to get a simple form filled out for my employment onboarding and after nearly a month of calling and messaging nearly every day, I still haven't received it. Despite repeatedly explaining that this form is required for me to begin work, every time I call I'm told they'll "send a message" to the person responsible. Nothing ever happens after that, absolutely no updates, no follow-through, and no sense of consideration. As someone who has worked in healthcare, I would never put a patient through this. The lack of communication and basic respect from the office staff has been frustrating and honestly unacceptable. It's a shame, because the clinical care was excellent, but the administrative side is severely lacking.

I've been to Dr. Lee here three times now (annually) and it's always been an easy, high quality…read morevisit. Everyone is very nice, from the lady at the front desk to the nurse. Quick check in process. Short wait- I was called back probably 5-10 minutes after I arrived. Dr. Lee is always polite and concise. She explained everything was doing and she was patient with my questions (even if unrelated). She was friendly and created some small talk to relax me during my visit. I was at the office for about 40 minutes from start to finish. I would highly recommend Dr. Lee!

Really at a loss of words to describe my experience at this place today, but I left in tears and…read morefelt compelled to write a review so that others are aware. I went to this practice today for a follow up procedure from a previous doctor. I was scheduled with Dr. Sonya Lee. I arrived, checked in, and filled out paperwork, then was taken back to undress and wait for the doctor to come in. When she arrived, my first impression was certainly not a warm and fuzzy one. She was unfriendly, abrupt, and even seemed annoyed or inconvenienced when I was explaining my medical history and current concerns. It was uncomfortable, but I figured not everyone is naturally welcoming or comforting. It was what ensued during and after my in office procedure that assured me this was much worse than poor bedside manor. As we began my procedure, I mentioned to Dr. Lee that I wasn't good with GYN "stuff" as in very sensitive to pain and/or discomfort in that area. This was just a heads up in hopes that she would have some empathy and maybe take things a little slower or with extra care, and her response was "well yea this isn't fun for me either". Great. So my sense of her being annoyed or inconvenienced at the beginning of my appointment was confirmed. She proceeded on with the procedure which was just flat out rough and fast - beyond unpleasant. I asked her at some point if it was almost done and she said it would be. The last few seconds were the worst, it was as if she was purposely being erratic! Zero concern or consideration for me, my body, or my sensitivities. Once she was done, I mentioned that the procedure was done a little fast and roughly. She was clearly offended and said she didn't know what to tell me and wasn't sure how they do it at other places, but that's how they do it at GSP. Then she says "well I guess I'll text you with the results". Her attitude about it was horrible, dismissive, and cold. I'm sitting there half clothed and the person who's care I'm in has treated me like trash. I couldn't believe what I was experiencing. I expressed to her that I was a little uncomfortable at that point and her response was "yea me too". She then proceeded to go to the computer to take notes while I was sitting there in a very vulnerable position, unable to get up or move. I asked her if I could have please have the room to get dressed and she got up, walked out, and slammed the door behind her. As soon as that door shut I was in tears. I could not believe the treatment that I had just received. I have never in my life experienced something like this. Sure, a medical degree is great for practicing medicine, but so is care, empathy, compassion, a good bedside manor, and a general respect and consideration for others - things Dr. Lee is clearly severely lacking. I will never step foot into the offices of Gynecology Specialists of Philadelphia again and I urge others to consider my situation before they do. There are so many wonderful doctors out there, terrible experiences like mine should just never have to happen. Glad I know now! Looking forward to seeing a new doctor in the future. **Update** Ironically, but not surprisingly, recently received this letter in the mail from GSP stating that I am being let go as a patient for being "rude and disrespectful to the staff." Hard to do anything but laugh at this. First, for the fact that this is what I get in response to leaving a completely honest review of a horrid experience I had - no apology or accountability from this doctor, of course - which is right in line with my experience. And secondly, the fact that they ever thought I was stepping foot back in that office again! Ha. No thanks, a thousand times. I was nothing but pleasant with everyone in that office, including Dr. Lee who was in fact, extremely rude and unprofessional to me. God, they are worse off than I initially thought! Beware.

I have a lot of trauma around medical experiences and this is the first doctor I've ever…read moreexperienced who listens and works with me. Vicky is a warm, knowledgeable, and HUMAN provider who expends every effort imaginable to be sure I can access medications and care. The new office is bright, airy, and open. There are some hiccups with admin because of the size of the practice, but I've always been able to count on Radiance through some pretty serious health issues. I am a chronically ill person and accommodations are never treated as an afterthought. Highly recommend if you are looking for an HAES provider, a chronic illness manager, or simply an understanding doctor who will listen to you.

DO NOT GO HERE. I could not possibly recommend this practice LESS. I have never had a worse…read moreexperience at a medical practice in my entire life. Because of medical neglect I faced from Vicky and Frances, I had a TUMOR in my knee go undiagnosed for five months. This was also after eight months of being on their waitlist. I was in so much pain, I was advocating for myself repeatedly, BEGGING over portal messages and voicemails for them to order me imaging for my knee, and was repeatedly left waiting for weeks on end only to be told no and that I needed to get physical therapy before I would be approved for an MRI. I finally was fed up as it got to the point I was in so much pain I couldn't walk, my knee was hot to the touch, and so swollen that I couldn't see my knee cap. I went to the ER and they said I would have to go to a sports med doc. I got a SAME DAY appointment with one (Dr. Adam Lyons at Still Medical Group was AMAZING). He called my insurance himself and got me an approved MRI the NEXT DAY!!!! Took five minutes. After my results came back and showed a tumor (not the ACL tear I thought it was) my sports med doc and both surgeons who ended up operating on me said if I had followed Frances' advice and done PT first I would have damaged my knee so intensely it may not have been repairable. Thankfully it was, but I am still dealing with ongoing chronic pain now as a result of how invasive the tumor was and how it completely took over my knee. Multiple times we were all emailed about how Vicky needed to take time off to focus on her health as she's recovering from long covid and to give her and Frances grace. I would have loved to...but then she would post photos on social media UNMASKED at crowded events. You're going to advertise yourself as a covid cautious practice, serve mostly immunocompromised and disabled folks, fuck off from providing them care, ask for patience and understanding because you have long covid... AND THEN NOT TAKE COVID PRECAUTIONS??? fucking INSANE. When I asked for a refund for the five months I waited for answers and appointments with NO help, I was given two months of a refund and never responded to again. No apology. No accountability. Nothing. These "doctors" should be ashamed of themselves and this practice should be shut down. DO. NOT. GO HERE. *Photo below of my MRI results so you can see just how invasive the tumor was.

I'm a new patient at Rittenhouse Women's Wellness Center as of May 2021. I've been into the office…read moretwice so far, and have had positive experiences in person on both occasions. The first was for an annual check up, which was very easy to schedule over the phone. At the end of this appointment, I tried to schedule a follow up appointment for some bloodwork and a vaccination. I was told that you cannot make appointments in-person and had to do so online, which I found a bit frustrating because I prefer making my follow ups while there so I don't forget. After my first visit, I was sent information via email regarding how to sign up for their online portal. I did so and attempted to make the follow up appointments I needed, sadly the website is tricky to navigate, and the "services" I needed, did not appear as options for me to select while scheduling. Five months later... I finally got around to calling and was able to make the appointment over the phone but learned that they no longer do bloodwork in house. I was easily able to schedule my vaccination appointment with options as early as the same day and next day. This week I arrived early by for my 8:15 AM appointment. I was seen about 10 minutes late, but that's fine. I was provided with paperwork regarding the vaccination I was receiving and then administered the vaccine. This process took about 10 minutes start to finish. After leaving, I realized that I do not have a follow up appointment scheduled yet, and will need one. I plan to call sooner than later to ensure I don't go another five months without returning. I've found the staff members to be kind and professional. I really liked Molly Lee, who did my annual as she was thorough and informative. In a perfect world, I'd be able to schedule my next appointments while there in person.

Rushed service. Barely listened to me. Took a pregnancy test ( i am post menopausal). Dismissive…read more The person entering my illnesses wrote down the wrong information and was not very skilled. Listed wrong allergies and was rushed. Lack luster service. An uptight unfriendly environment

Staff was fantastic, Nurse Practitioner Tina awesome and so was the nurse Danielle. I'm almost 70,…read moretook a bad fall. I'd go there again!

I could've give zero star for give me wrong RX and my fuck health gets worse so thank you…read moremotherfuckers! Especially thanks to Dr Laurence John Anderson who was there or one day and never there again! Don't trust those motherfuckers! Bitch I'm still not able to breathe properly because of you motherfuckers!

I always thought that one of the things you sacrifice with city living is receiving personal care…read morefrom your primary physician. For the past few year I'd been going to the Jefferson Community Medicine Center whenever I needed a prescription or wasn't feeling well, never seeing the same person twice and usually even the follow up appointments were with someone new. Long story short, my father had received atrocious and frankly shameful treatment from Jefferson that would eventually lead to his untimely passing away and although it was in a different department I really just wanted nothing to do with Jeff ever again. I figured instead of looking on my insurance website for a PCP why not try Yelp since I use it for everything else which led me to Triangle Medical and Dr. Watkins. From the jump I could tell Dr. Watkins was different, he took the time to listen to me, ask me questions, and actually took my concerns into consideration. I've been seeing him for almost a year and we have uncovered several health issues that could greatly affect me down the road and have actively made a plan to get them taken care of. Having complete faith in a physician was something I never thought I'd feel after what happened to my father but the level of comfort and confidence I have with Dr. Watkins really gives me a feeling of security. The Triangle Medical office is on 10th St. right by Cheu Noodle Bar (which is also a huge bonus if your hungry post appointment). The waiting room is small but comfortable and I've always been able to get an appointment within a couple days of calling which is nice. Yesterday I was on the phone with my insurance company and they were trying to figure out the medical code for a CAT scan I needed so they called the office. When the lady came back on with me she said she was shocked she was actually able to speak with Dr. Watkins and that he was the nicest doctor she'd ever spoken with. I'm straight and before I came here someone at my gym said they thought Triangle was geared more towards the LGBT community. To my knowledge despite a heightened sense of style and killer dance moves, gay and straight men are genetically the same, get sick, and require the care of a compitent physician. I've referred my gay friends here just a much as my straight friends. I really feel fortunate I found Dr. Watkins and am grateful for the part he's playing in my well-being.

I'm a fairly new patient and I have been so pleased with Dr. Watkins....he is totally down to…read moreEarth, has a sense of humor, easy to talk to, never seems rushed, and actually takes the time to LISTEN to what i'm saying. He has squeezed me in at the very last minute, and STILL didn't rush me out without making sure that we covered everything. I have 100% confidence in his technical and medical knowledge, and I actually like the fact that he often has medical students in the office seeing patients...this speaks to the trust that the local med schools have in his abilities, and I also feel that someone who teaches is, at the same time, constantly learning. Whenever I've needed blood work, he doesn't send me to a lab...he takes the blood right then and there (which is good because, in the past, doctors have given me scripts for blood work, but I'd never go). In the past, I've had to go back twice in one week and he made sure that I wasn't charged for the follow up visit....maybe I'm wrong, but I don't think every doctor would be so considerate. In a nutshell, I've been so happy with Dr. Watkins that I felt compelled to write a review here on Yelp! People DESERVE to have a doctor like Mark and in return, he deserves the business.