I'm not sure how this clinic has 4.8-star reviews - probably fake or bought reviews. They care more…read moreabout money than their patients. I've been dealing with ankle pain for the past 5 months, going back and forth to this office with no real help. When the doctor finally said I needed an injection, he gave me two options - pay $300 out of pocket or wait up to 4 weeks for insurance approval. I chose to wait for my insurance. The doctor said he'd submit the request that same day. A week later, I called my insurance to check the status -- but there was no request on file. I called the office, and no one knew anything about the injection or the insurance request. After multiple calls, they finally said they would submit it -- but they didn't. Three weeks later, the request was finally sent, but they submitted it incorrectly, causing even more delays. When I called again, they had no idea what I was talking about -- nothing was in my file. I've been calling nonstop, but all I get is the same girl, Nina, saying she'll ask the doctor and call me back -- but no one ever does. It's clear they're dragging their feet, hoping I'll give up and pay out of pocket because insurance won't pay them as much. I've been suffering for 5 months, and the past 3 weeks have been unbearable. Do yourself a favor -- **go somewhere else**. No one deserves this kind of treatment, physically or mentally

Highly recommend and am very grateful to Dr. Jean-Pierre for the excellent care and a great…read moreexperience!! The practice was very well-run and organized, and it's clear Dr. J-P cares about his patients and is happy to share his knowledge and answer questions. He put me at ease and gave me confidence that I'd get past my injury and get better.

terrible place don't go!…read morethe facilities are small and dirty they don't have much equipment the staff pays very little attention to patients i hated going there and made no progress i went to another place, then I got better avoid this one, it's bad there are other good ones

These people are completely competent. Well trained and give excellent therapy. For without them…read morei've learned to walk and use my hands again

Have been receiving laser treatment for Plantar Fasciitis for 7 weeks now and couldn't be happier…read more The treatment has been very helpful in my recovery so can recommend highly. Dr Nagelberg is one of the most personable and professional doctors I have ever been to. From arrival with the charming Christiana at reception to treatment and after service, it is a complete pleasure coming here. Dr Nagelberg's exercise recommendations and sound advice combined with the treatment have definitely improved my condition to almost healed. I wish I could continue treatment here until completely healed but am moving overseas soon, I just hope I can find another Dr as good as this. Highly recommend!

Dr Nagelberg amazing!!! I went to see him for plantar fasciitis, treated me with laser therapy…read more. after 8 sessions I am pain free! He's very knowledgeable, courteous,takes the time to listen to you and answers all your questions. He takes his time , never felt rushed out of his office. His office staff are friendly , helpful and kind. Truly recommend him!!!

I would say 3/4 stars for therapy and 1 or even negative stars for dealing with insurance, billing…read more... I would never go to an Ivy Rehab facility again. I had a series of compounding injuries last year and in different referrals went to Spear, Park Sports, and had in home therapy and there are definitely pros and cons to all of them. At it's best, I definitely got more attention and personalization from the physical therapist at Park Sports than at Spear. But at it's worst, the therapist seemed uninterested in being there, arguments over pulling down the parallel bars needed to safely do the exercises I needed, and sometimes attitude about asking for a rest. I'm really grateful for the good sessions, especially in the beginning. But even if it was sporadic, having those negative sessions and not knowing what energy I would be met with was difficult. I was also asked to redo my progress survey so it would look like I had improved more than I had to corporate. Like Spear (and all PT I've had in NYC) the therapist meets with you for about 15 minutes and then supervises while also treating several other patients. I've now moved and benefit from greater one on one support. In terms of insurance and billing, it felt like no one was communicating or keeping track. The front desk would tell me to ask the therapist who would tell me to ask the front desk. I was pressured to front load my sessions (they even wanted me to come in several days in a row, which I pushed back on). I didn't even know I'd gone over my allotted sessions and was told I would definitely be able to get more through insurance ... Then got a surprise bill for over $700 right before Christmas. I did not get calls back from the front desk, and Ivy rehab has been incredibly difficult and at one point rude to deal with. They say my insurance just hasn't given an answer to the forms they submitted. My insurance says the forms where never submitted and they don't even have records of my last month of sessions being submitted for insurance at all. It's a mess. I was told they would put a pause on the bill while insurance decided, but they sent it to collections without warning me. I don't really know who to believe. By contrast, Spear and insurance/billing was 100% clear and everyone was always on the same page (my therapist there helped me space out the sessions to cover the whole length of anticipated recovery time) and insurance showed everything being submitted on time. As I said, I have mixed feelings of gratitude and frustration. I would say if you want to work with Park Sports be ready to be on top of the insurance and don't let them front load your sessions if you have a complex injury with an unknown projectory.

This place has clearly merged with a larger conglomerate and, while I feel the individuals here by…read moreand large give a strong effort and do care, the experience here ultimately feels too much like an unfeeling bureaucratic nuisance--not the sensation you want when you are struggling, in pain and in need of help. The therapists I saw here were kind and helpful where they could be. Over the span of three months, largely going twice per week, I don't think I ever had an appointment here my therapist had fewer than 3 patients at the same time slot. I am largely a self starter and follow directions well, but the lack of immediate feedback or direct instruction could at times be quite frustrating. Want a recommendation for a specific therapist? I can't give you one, all three therapists that I worked with left here in the short time i had been coming here. Their website is super old, clunky, and frustrating as well--lots of downtime and system maintenance, I had multiple issues logging in even after resetting and verifying my password. With the minimal direct feedback you receive during sessions, a lot of relevant information related to your treatment is here, and did not feel as accessible as it should be. When I needed information or to make or change an appointment, it would often take a couple of calls or emails for a response. As I said, people were kind, and seemed to want the best for you--and I did make physical improvements during my time here. But ultimately, if I do need more PT in the future I think the strong likelhood is that I would seek out another option or facility.

I've been working with Edward for a bit now on a shoulder injury and find him easy to work with, a…read moreclose communicator, and very good at what he does. He's been able to diagnose and target the source of my pain and gives me the tools to strengthen my arm. The front office staff are always very kind and easy going. They are warm and welcoming! This is a great spot for PT.

Aimee the occupational therapist is the best!! She helped rehabilitate my finger's range of motion…read more& stiffness after a scary time where I almost lost it! This place is clean & everyone is friendly. I have to likely get back into physical therapy for my spine & would definitely make this my go to! This is an excellent establishment.

Everyone needs strength training in their life, particularly people like me. I've been active…read morepretty much my whole life, but shied away from consistent weight training because I was never sure I was doing it right, and sustained an injury during the pandemic trying to do it on my own. I came to PhysioRX intent on getting fit and learning how to strength train the right way. PhysioRX did not disappoint. The therapists are extremely knowledgeable, enthusiastic, and helpful in getting you to your goals. So whether you're a skilled athlete or a total novice, you're sure to reach your goals through personalized workouts and their expert guidance.

I never write reviews anymore but felt it was worth it this time. I had a nagging leg injury from a…read morehike that wouldn't go away on its own, so I decided it was time for me to finally get professional help. I could have gone with a traditional, if not, old school physical therapist, but decided to give PhysioRX a try. I was nervous about going here though, as I'm not a super athlete or major weight lifter but figured if they had such great reviews, that I should give them a shot. I'm so glad I did! I had my phone consultation, then an in person one. I mainly worked with Connor who was an absolute joy to work with. While the approach wasn't what I expected, I am just as happy as every other reviewer. Once I did the phone and in person consult, I was equipped with an app where they assign all the exercises specifically for you. It was so easy to use. The exercises were personalized for me, and when I found ones I didn't like, they'd swap them for something else. I basically texted Connor and Will 4-5 times a week on my progress. Will, who was my secondary coach and available just as much as Connor was, and he was also awesome. Even if I didn't give them an update on how my workout went, they'd often check on me anyway. I had some weeks where I really didn't want to go to the gym, or felt very discouraged. They were there every step of the way. We even did some check in calls which I appreciated so much. I only intended on working with them for 1 month, but every time the month was finishing, I felt I had a lot of progress and continued my journey to 3 months. To be honest, I'm soooo sad to finish my 3 month stint because both of them were so great to work with, and I've seen major improvement in my leg. As someone who doesn't see themselves as an athlete by any means, their coaching really helped me get to a good place. I also realized that I was going to the gym all wrong for years. I learned so much from this experience, and kind of see my injury as a blessing in disguise as I now view rehab, exercise, and the gym in a completely different way. Thanks to Connor and Will for doing such impactful work. If I ever get injured again (although I hope not), I'll gladly reach out to PhysioRX. If you are on the fence, just book some time with them. You won't regret it!

Solid PT. Karina was awesome. Knowledgeable, careful, fun, personable and getting me back to being…read moreconfident in the gym. Thank you! Highly recommend.

My PT, Alyssa Bondi, was incredible. In addition to always being friendly and positive, she was…read moreexpert in her knowledge and most importantly, was able to communicate the whys and hows of what I needed to do to get the most benefits.

Great therapists. They are all amazing and I walk out feeling so much better. Love working with…read moreDarima, Hashti and Andy. Can't say enough good things. Wanine at the front desk is also helpful, calling daily to resolve issues. Grateful they have her. Working with this team is like winning the lottery. Scheduling can be a challenge but that is only because they are so good - so even though I highly recommend them, please don't take the appointment time I may want :)

they saved my life here. I wouldn't have the mobility I have now, or the quality of life I have,…read morewithout this clinic. Andy and Morgan were the best support during my recovery

This was my second time receiving Physical Therapy services at Spear and it went very well. I had…read moresurgery back in October and I started PT in November. The receptionist and the check-in process were very easy and I was very happy with using the patient portal to get more information. I find that the employees at Spear were very helpful and did a good job. I want to give a special shout out to Lucas who was the therapist that I saw for most of my visits. He was very compassionate, encouraging and he listened to my concerns with empathy, and I felt that because of him I made great progress. Sometimes the location did get to be crowded, but I looked at that as something positive. It meant that people were happy going to Spear so it kept them very busy.

The quality of care here is less than optimal. My therapist (the director) spends approximately 5…read moreminutes with me while telling his assistants to "keep an eye on her." The staff is unprofessional and speak openly about other clients and their landlord, and not in a kind way. My progress has been minimal and I'm seeking a new therapist not at Spear. I've also been paying out of pocket - definitely do not waste your time or money here.

He is not a pain management doctor. He is a doctor who focuses on weight loss referrals. He is a…read moredoctor who focuses on physical therapy. He's more like a physical therapist. He rather distract you from you asking him anything substantial about pain. Here have to talk to you about your life. He rather talk to you about anything else as long as it has nothing to do with pain.

Dr. Lefkowitz came on very strong in my first visit. He seemed very empathetic and his staff seemed…read more deferential. I was very excited about getting my first injection as he seemed competent. Rare. What happened to me today felt more like assault. I have been assaulted before and I feel just as disembodied. I was told I would receive local anesthesia before my procedure and I did not. During the procedure Dr. Leftkowitz had a conversation with his pre-med assistant about where he might go for the summer. During this time he did not tell me when he would start and he did not apply local anesthesia. Did not say "little pinch" nor "big pinch" At one point I actually screamed "what the hell are you doing?!" And. When he was done he actually said see you're all better! And rubbed my head like I was a child. The braggadocio! The racism! Uhhh no. I'm 46 and No one has ever rubbed or patted me on the head. No PoC would ever. Perhaps God sent me there to teach. Perhaps there is no God. But he bout to learn something. Honey this is not okay." I went over to CMS at Medicare to start that complaint and am all set to call my friends in Albany at the Office of Professional Medical Conduct Central Intake Unit. Whether I complete those reports is up to your office. See, after Dr. Frazier messed up my fusion and destroyed my life and career, I learned quite a lot about patient's rights. DO NOT SEE HIM AND IF HE HURTS YOU AFTER 4.13.2022 WE WILL ALL SUE THE BLEEP OUT OF HIM.