I like to say the head nurse Miss Andersen is a very unprofessional nurse. She made it very hard to…read moresee my mother. She created major problems for my family. If you admit any love ones to Brooklyn Hospital make sure you hold the nurse actable to doing there job.

I unfortunately come here a lot with my son and I always feel comfortable and confident he'll walk…read moreout better than he came in!

ambulatory recovery room was the best. after my hernia surgery they woke me up and made me feel…read morewelcome back to the land of the living. especially Jamie, who treated me with kindness and respect. Being that I'm half Italian, and her being of Italian descent, we kind of got that warm connection of our heritage kicking in right away, which made the recovery process run a lot smoother than normal. Cheers to you, Jamie, hats off to a wonderful sweet girl and an excellent employee of 20 years of service to a great Hospital.

​My 88-year-old mother recently spent five days as a patient on the 5th floor of Maimonides Medical…read moreCenter, and the experience we endured was unacceptable. I felt we were in the movie One Flew Over the Cuckoo's nest because I was right there with her every single night, I witnessed everything firsthand. No one looks out for a parent the way their family does, and the fact that these incidents occurred with me present speaks volumes. ​Lack of Basic Patient Safety: The nurses on this floor operated without common sense or proper safety protocols. They expected an 88-year-old woman with severe balance issues to get up and walk around unsupported, completely disregarding basic safety and patient dignity. ​Inappropriate Treatment During Procedures: While I briefly stepped away, my mother was treated poorly during a blood draw, experiencing repeated punctures and ignored pain. Fortunately, a visitor in the room intervened and instructed staff to stop. The staff's reaction was unprofessional. When I returned, it was clear that this type of treatment would not be tolerated. ​Inefficient Discharge and Insurance Procedures: Upon discharge, a nurse named Madina attempted to delay her release for another 24 hours due to uncompleted discharge paperwork. The priority seemed focused on administrative delays rather than patient health, and proper action was only taken after I threatened to contact Patient Relations. ​Lack of Standard Discharge Protocols: In comparison to other major hospitals where discharge includes a proper handoff, safe removal of IVs, and a wheelchair for a dignified exit, our experience here lacked basic class and training. I had to physically demand a wheelchair to ensure she could leave safely. ​Poor Facility Conditions: The physical condition of the floor matches the poor standards of the staff. There was visible filth, garbage overflowing from bags into the open, and neglected bathrooms that appeared not to have been cleaned properly in a long time. ​Bright Spots: Despite these severe issues, I want to highlight a few individuals who stood out: Nurse Justin showed genuine compassion and is a credit to the field. Arena, Sonia, and Nelly were also decent. However, other staff members were unprofessional, and I intend to follow up with Patient Relations regarding their names. ​Conclusion: Maimonides management currently lacks adequate control and standards on this floor. To resolve poor communication and coordination, leadership must hold mandatory team meetings to set clear expectations, define roles, and establish daily check-ins. I do not want any other family to go through this experience. Until leadership cleans up this floor and holds staff accountable, I would advise others to keep their family members away from the 10th Avenue 5th-floor facility.

I was extremely fortunate to be treated by Dr. David Greuner for AVMs at NYC Surgical Associates…read more As someone who previously had many bad experiences with other doctors including being misdiagnosed multiple times, I'm so happy there's someone like Dr. Greuner (and the rest of the staff) who genuinely cares about his patients and listens to them not only during procedures but also prior and post. I would give this practice a 100 stars if I could.

To give just 5 stars is not enough, they deserve 100 of them. Let me tell you that I've been seeing…read moredoctors for years and got used to chronic pain as noone could fix it, but Dr. Greuner diagnosed the problem within 5min of my appointment. I had an AVM surgery. He showed me every scan of my arteries and explained everything clearly. I felt calm before my surgery only thanks to him. This is the best care and treatment you can get, not just in New York, but worldwide. I came from Europe to specially see dr. Greuner and glad I did. No wonder he is ranked as top 5 doctors in the world. He is so carrying, knowledgeable and genuinely an amazing person. The staff and dr. Tonis were so friendly and welcoming, they took the time to explain everything in detail and answered all the questions that I had. They followed up after the procedure to make sure everything was good with me before my traveling back to Europe. They don't just treat you, they make sure you leave their office healthy, pain free and with a smile on your face. I can't thank you enough how you changed my life. From constantly being in pain to being pain free, really increased quality of my life.

He is not a pain management doctor. He is a doctor who focuses on weight loss referrals. He is a…read moredoctor who focuses on physical therapy. He's more like a physical therapist. He rather distract you from you asking him anything substantial about pain. Here have to talk to you about your life. He rather talk to you about anything else as long as it has nothing to do with pain.

Dr. Lefkowitz came on very strong in my first visit. He seemed very empathetic and his staff seemed…read more deferential. I was very excited about getting my first injection as he seemed competent. Rare. What happened to me today felt more like assault. I have been assaulted before and I feel just as disembodied. I was told I would receive local anesthesia before my procedure and I did not. During the procedure Dr. Leftkowitz had a conversation with his pre-med assistant about where he might go for the summer. During this time he did not tell me when he would start and he did not apply local anesthesia. Did not say "little pinch" nor "big pinch" At one point I actually screamed "what the hell are you doing?!" And. When he was done he actually said see you're all better! And rubbed my head like I was a child. The braggadocio! The racism! Uhhh no. I'm 46 and No one has ever rubbed or patted me on the head. No PoC would ever. Perhaps God sent me there to teach. Perhaps there is no God. But he bout to learn something. Honey this is not okay." I went over to CMS at Medicare to start that complaint and am all set to call my friends in Albany at the Office of Professional Medical Conduct Central Intake Unit. Whether I complete those reports is up to your office. See, after Dr. Frazier messed up my fusion and destroyed my life and career, I learned quite a lot about patient's rights. DO NOT SEE HIM AND IF HE HURTS YOU AFTER 4.13.2022 WE WILL ALL SUE THE BLEEP OUT OF HIM.

I recently had epidural shots from Dr. Rubin. I did not receive anesthesia…read more I found it to be not that painful. Dr Rubin was very gentle and he knew just where the problems where. i highly recommend him, for his expertise in his craft. He's a very nice man and I am lucky to have him as my Dr. for my epidural shots and my pain management. Thanks Dr. Rubin for being a master at pain management. Julie Premosch glen oaks, NY

My experience at this office was completely unacceptable. This is the third time I've accompanied…read moremy grandmother, who suffers from severe pain, and every visit has been frustrating because of the way patients are treated at the front desk. I believe the front desk employee's name is Liz. During every visit, she has come across as dismissive, impatient, and unprofessional. She spoke to us with an attitude that made us feel like we were an inconvenience, and I witnessed her treating other patients in a similarly disrespectful manner. The front desk is the first impression of any medical office, and her behavior reflects very poorly on the practice. Patients who are already dealing with illness or pain deserve compassion and respect, not rudeness. Management should seriously address the customer service at the front desk before more patients choose to leave. I will not be returning to this office, and I will be recommending that friends and family seek care elsewhere.

I've been trying for 6 weeks to get my provider to send a px for the medicine they prescribed. Many…read moremany calls later, to both practice and pharmacy, I have nothing to show for it. It's impossible to talk to the doctor without paying the copay for a visit, and I'm not confident that even that would yield positive results in the form of a medicine being delivered. I've not had this problem with other providers who have staff dedicated to dealing with pharmacies. I feel unheard.

I have had the most wonderful experience with NYGA from the office staff to the doctors, everyone…read moreis incredibly friendly and professional. The systems run very smoothly from booking, to sharing reports, and emergency calls - I always felt I could find someone to help. I saw Dr. Kavaler, on a good friend's recommendation, and have been impressed every step of the way.

My daughter has been coming here for quite some time. She recently got her braces here and the…read morestaff was wonderful with the process. The staff here is very welcoming and accommodating. The only downside is, they don't do cleanings here for adults, but did provide a recommendation as I needed a new dentist. They provide a free consultation for Invisalign-- they run down the procedure, the costs, and can even give you a 3D modem if what your teeth will look like after the procedure is completed.

Every time I bring my kids here they make us wait almost 2 hours to be called, the workers have…read moreattitude and very disorganized here, they call people that are not here and no air conditioner in this hot summer weather it's terrible here I'm changing dentists asap

From my initial consult to my actual procedure, I've been quite impressed by the level of attention…read moreand hospitality by the staff. Patients only in the waiting area once you've checked in with the desk. Masks provided and is required upon entry. I felt really comfortable with their social distancing measures and the waiting area was very orderly and clean. Based on a friend's referral, I was here to meet with Dr. Mark Dobriner for my colon health check. He was highly recommended and has 20+ years experience in the Colon and Rectal care. He's also the Head Surgeon in this particular expertise. He was approachable and displayed empathy for my reason in having a consult. Everything was explained thoroughly in regards to the plan for my colonoscopy. There were many guidelines that he went over, along with an appointed nurse that provided me with a full informational packet regarding the pre-procedure prep I needed to follow. COVID PCR testing is still required three days before the procedure as well as a Rapid Test the day before. Keep that in mind when booking your appointment. The whole process of booking my first consult to the quick scheduling of my procedure, I felt that they wasted no time and that was very appreciated on my part. During the Pandemic, I noticed a big lag in appointment scheduling and response time in general for non emergencies so the ease ProHealth provided here gave me a sense of instant relief. Dr. Dobriner, along with my anesthesiologist Dr. Schreiber and my positive experience with Nurse Jenelle the day of, put me at ease for my first time procedure. I was calm going in, felt all my questions were answered and while I was worried about the outcome, the whole process was not stressful at all. I commend them on their service. And yes, it's true what they say, the Prep is worse than the procedure. Colon Health screening is important! Don't put it off people!

I am truly grateful to a very accommodating and caring staff that was quick to get me in during…read morethis recent emergency. The PA who fielded my after-hours call was extremely reassuring, polite and helpful. I actually have been a patient of this practice for several years; sadly - the Surgeon I used recently retired. Nevertheless, I should mention the recent star of this catastrophe - Dr. Erica Sneider. Thank you Dr. Sneider for your compassion and prodigious skill. You truly saved the day for me! I am forever indebted to you for your tremendous care! A+

Never met her. A fellow and a resident came in. Explained I was in horrendous knee pain. Ordered…read morex-rays that were not approved of. No one gave any other suggestions about what was to be done if anything. That was an absolutely wasted time and money. I have had knee problems for 40 years and at times have been to physical therapy etc or given something like meloxicam but absolutely zilch. Not even a follow up call from the office to tell me the x-rays were denied. My husband begged me to see someone - well I picked the wrong doctor's office.

Dr.Patel is a liar, a Butcher & a Back Staber ( literally). She deceived me into having a "Mild…read moreProcedure" to remove a piece of my L4/L5 herniated disc that was pressing against my spine. She let one of her groupies , play doctor with my body. I felt like a piece of meat being devoured by a bunch of Hienas. They poked my spine. It was like a horror movie. I never felt so much pain in my life. I am still feeling the pain one month later. Now I am feeling worse than before the surgery. She charged my insurance $30,000. When I complained about it, she gave me a lot of mambo jamboree and told to look fora Real Surgeon. She is only a Pain management whatever....

I had an excellent experience at the ground-floor optical shop thanks to optician Khaliah. She was…read moreexceptionally patient and attentive to my needs.

If there was a negative zero, would have chosen that option…read more Worst patient experience at Retina. Went here to be seen. I have an appointment. However, I had to wait for 3 hrs to be seen. So many patients that we have to stand and wait . Staff are overworked. Why is this even acceptable in a private hospital? This is NOT a city hospital but it feels like one due to the way patients are treated! DO NOT GO HERE if you have an insurance, much better to go to a more reputable hospital where patients are well treated and respected for their time.