I find some of the other reviews on here tell me more about the reviewer rather than the reviewed. Pete has been providing amazingly helpful service since I first bought a Mac from him 20+years ago. I was originally recommended to go to him by Bristol's No.1 Photoshop retoucher (I'm an advertising photographer so work with all the big Agencies). I haven't regretted my choice - absolutely sterling service. I just called him (for the first time in years) to ask some advice and he spent almost 20 minutes explaining exactly what I needed to do to fix my problem (on a Mac I bought three years ago!) free of any charges! Try getting that sort of service anywhere else. He mentioned how down he was about a couple of poor reviews so this is my entirely unsolicited shout out to tell everyone what a great source of all things Mac he offers. My next Mac will be coming from Pete when I need to upgrade eventually and it will be the 6th or 7th I have had from him over the years - he even offers a great deal on second hand stuff and hard to get items so he's not like the Apple Store and just pushing you into the latest expensive new kit. Given that Macs cost pretty much the same everywhere I'd much rather buy from a helpful local expert like Pete than a faceless mail-order box-shifter. Thoroughly recommended. Alan Russell www.zedphoto.com read more

I don't normally write reviews but I just had to correct the previous one. Funny how different people get different impressions isn't it? I have been buying Macs from Tantra for over 15 years (ten Macs and counting). Consequently I know them well but my only business connection with them is as a satisfied customer (they were recommended to me by another satisfied customer by the way). The shop IS a tad unconventional but it's a friendly Alladin's cave staffed by the most wonderfully helpful people I have ever come across in the computer world. As a small retailer they do have to charge pretty much the full going rate for Macs but where can you get Macs at massive discounts with Apple's draconian attitude to discounters? Add in the extras Pete and his staff can help with such as top advice about what NOT to bother with and the value is unbeatable. Don't be put off by the lack of a huge glass staircase and a spotty teenager selling you hottest kit. Do be turned on by serious advice and the chance of a cuppa. Just for the record I always buy new kit from them and it arrives fully prepped and ready to go with all the extras like additional RAM, Hard drives etc etc installed at a decidedly non rip-off Apple Store price. Alan Russell Zed Photography Ltd. read more

I have bought both new and refurbished macs from Tantra since 2013 and will continue to do so even though I now live overseas and have the added cost of shipping. As other reviews have noted, both Sam and Pete know their stuff. The software extras provided are a huge add on and make any hardware discount you might find elsewhere to be negligible. read more

I've used Tantra's services for over 15 years, even sending my computers from abroad to be repaired and serviced. Their recommendations are honest and informed. The team are always helpful and courteous with an undiluted passion for their work. Long live this excellent small local businesses. read more

Excellent set up for my two purchases, an iMac and a MacBook Pro. Any niggles with the Macs and software have been sorted out straight away. Great knowledge and good at telling me what I needed to know and not what I didn't. read more