Completely happy with this tanning salon! I went in for the first time a few days ago to just get a…read morebasic month of tanning to get a base going for the summer time, and was very surprised in the salon and it's customer service level! And having gone back a couple times since and even dealing with different workers on different days - the customer service level is just the same. I've been used to the big chain tanning salons for so long that don't care at all about their customers which makes this place even more refreshing! I signed up for a month of unlimited tanning in the base beds (about $32/month) and I was shocked to see that they were having a sale to add on another month for only $9 more. They provide googles for your eye safety instead of making you purchase a pair every time you forget yours which I thought was great of them. I tan fairly easy and I have sensitive skin, so I normally don't use a lotion - but I looked over towards their samples and was immediately helped on what I was looking for and given suggestions based on their own use and use of the customers. I tried a sample and loved it - you receive 40% off lotion bottles, but not samples. BUT I had decided I loved the sample and bought the bottle once I was done and they took the price of the sample off the price of the lotion after already discounting it 40%. They seem to be truly in business to provide a great product and great environment for their customers.

Beyond an assortment of good quality beds, the business is family owned, offering a personal touch…read moreto tanning vs. a corporate feel. The hours are fantastic and the packages are affordable and flexible!

Called to get prices due to seeing the advertisement on Facebook. Amelia needs to learn to be more…read morepersonable and provide more information. I felt like I had to drag it out of her. It seemed like I was bothering her by asking her prices. When I said Bye, she just hung up. Due to this brief interaction I will not be a customer.

Other place is town stood me up. Went here and they do walk-ins! They did a good job and…read morereasonably priced. Highly recommend!!

Staff was friendly and informative! There was a lot of information to cover and they were more than…read morehappy to answer any questions I had. The spa was clean and well organized. I did the hydration pod before my spray tan for best results. Spray tan was even and natural looking color. I didn't feel nervous because they went over the process so well.

Do not waste your money on the Twilight Teeth product they sale. It is a complete rip off. They…read moreare only one size and it does not fit. once I realized it was too small i asked to return it. They could not and the manager said I must be wearing it wrong but no one could show me how to correct it because it's too smal for my mouth. Had there been a sign that stated no teturns or refunds. I would not of bought it. Having the manager blame me was also disappointing. Expensive lesson.

The manager is absolutely awful, she refuses to check in customers badmouth them to other employees…read moresuper fake, especially to people who pay a monthly fee to come there that pays her check every month. We actually left this location once before because of her. We gave another chance to come back and we will be leaving again because of her. 10/10 do not care for Elise the manager everybody else is friendly.

I signed up for the $70/month Glo Tanning membership because I was excited to build a consistent…read moretanning routine (aiming for 3+ visits per week). On my first day, I spent nearly $400 on products that were a great value and covered everything I needed for the foreseeable future. Unfortunately, every single visit since then has involved constant upselling and sales pitches for additional products, even after I politely explain that I already have everything I need. The pressure is so persistent that it has made me dread going in. As a result, I've only managed one visit in the past two weeks instead of my goal of multiple sessions per week. The facilities and tanning experience itself are nice, and I want to use my membership, but the aggressive sales tactics are really turning me off and hurting the overall experience. I hope management considers training staff to respect when a member has already invested significantly in products and just wants a smooth, low-pressure tan

I rejoined palm beach tan in july and paid through august. On August, the seventh? Without my…read moreknowledge or consent, they attempted to charge my account for something that they do not know what it was for. My bank contacted me and advise me. That was a fraudulent charge on my debit card which they canceled. Now I have to contact every merchant that I do business with. Can use by debit card. They said there's a red card on my account. And they will not allow me to tan. And want me to pay eighteen more dollars. I have refused and ask the manager to call me on 3 different occasions. She was supposed to call Saturday twice. I waited sunday and here it is monday and no contact. I would not do business with this company. And give them your banking information. They are not honest.

had a great experience, the beds were clean and the staff was very friendly and helpful.read more

I went in to get my hair done, and I came out with a beautiful blonde balayage and a perfect spray…read moretan that lasted for over a week not splotchy didn't rub off on my clothes. It was absolutely perfect.

Don't waste your money or time. Outdated bulbs and zero customer service, literally! I would…read morerecommend trying someplace else.

Natalie is the best and made everything right today!!!! Got my membership situation taken care of…read moreeverything is right in the tanning world again!!!!

The Public needs to be aware of this business. BEWARE!!! The locks on the tanning room doors are…read moreeasy to break open, It happened to me. My room was broke into while I was tanning. MY visa debit card and Sams care were taken out of my wallet in my purse. when I confronted the staff about it. they Said they didn't see anything because they were too busy talking to their friends. and one girl went to the drawer and got out a screw driver. I thought it was suspicious!!. I searched the room frankly looking for my cards. only a bed and table in the room. then I took the staff in the room and showed them the door lock. my cards were no where to be seen. I told them I was calling the police and filing charges. I left and went to my bank to get a new card. And they called and left a voice mail saying they found them. She took me in the room and showed me where she "Supposedly Found" my cards. and it was in Plan site. SO if that were true. then all 3 of us would have seen them when we looked at the broken lock. I call BULL!!!. And Management answer to this problem was, to cancel my membership!! this was only the 2nd time I tanned. so I had paid for a full month. NO REFUND EITHER. this was NOT a good situation. they were more concerned that I raised my voice in the tanning salon. WELL OF COURSE I DID!!. I was EMOTIONALY DISTROT!! SOMEONE had Just broke in the room where I was tanning and stole my property.. This company is out for itself. and not at all concerned for the safety of its customers.

Edit: Original Google review is back up. After an…read moreunfortunate customer service experience today I posted a Google review that was honest, and in no way disrespectful. Within 30 minutes of the review, the owner called me to essentially chew me out. The call ended with me having to hang up on her mid sentence. Now the Google review is gone, which I can only imagine is because the owner reported it, even though it was not created in poor taste, vulgar, or incorrect. It's very sad that you can't post an honest opinion without worrying about the owner aggressively calling you to ask what your problem is.

Helpful, clean, easy. Never have to wait, the staff is…read morealways friendly and the place is always clean.

Check out Cynamyn or Sierra, they are both amazing. I have been going sporadically for a little…read moremore than a year. They have a great online portal for all your needs.

I recently went in for a Brazilian wax and Sierra made my experience so enjoyable- well, as…read moreenjoyable as it could be. She was so personable and listened to my wants and concerns from a previous poor waxing experience. Would highly recommend her for all your waxing needs!