Called to get prices due to seeing the advertisement on Facebook. Amelia needs to learn to be more…read morepersonable and provide more information. I felt like I had to drag it out of her. It seemed like I was bothering her by asking her prices. When I said Bye, she just hung up. Due to this brief interaction I will not be a customer.

Other place is town stood me up. Went here and they do walk-ins! They did a good job and…read morereasonably priced. Highly recommend!!

Staff was friendly and informative! There was a lot of information to cover and they were more than…read morehappy to answer any questions I had. The spa was clean and well organized. I did the hydration pod before my spray tan for best results. Spray tan was even and natural looking color. I didn't feel nervous because they went over the process so well.

Do not waste your money on the Twilight Teeth product they sale. It is a complete rip off. They…read moreare only one size and it does not fit. once I realized it was too small i asked to return it. They could not and the manager said I must be wearing it wrong but no one could show me how to correct it because it's too smal for my mouth. Had there been a sign that stated no teturns or refunds. I would not of bought it. Having the manager blame me was also disappointing. Expensive lesson.

I signed up for the $70/month Glo Tanning membership because I was excited to build a consistent…read moretanning routine (aiming for 3+ visits per week). On my first day, I spent nearly $400 on products that were a great value and covered everything I needed for the foreseeable future. Unfortunately, every single visit since then has involved constant upselling and sales pitches for additional products, even after I politely explain that I already have everything I need. The pressure is so persistent that it has made me dread going in. As a result, I've only managed one visit in the past two weeks instead of my goal of multiple sessions per week. The facilities and tanning experience itself are nice, and I want to use my membership, but the aggressive sales tactics are really turning me off and hurting the overall experience. I hope management considers training staff to respect when a member has already invested significantly in products and just wants a smooth, low-pressure tan

The service is TERRIBLE. I've waited in line while the girls just chit chat or aren't even at the…read morefront desk. The bathroom hasn't been cleaned in what looks like weeks.

had a great experience, the beds were clean and the staff was very friendly and helpful.read more

Horrible customer service... "Emily" the "district manager" was not very helpful or kind. I bought…read morea lotion with credit I had from PBT charging me $8/month to hold my account... I did not use and changed my mind after 5 minutes (in tanning bed) and she would not refund me even tho I did not use it and never got a visual on how much it even was before they charged my acct or credit card. She said she will reach out to corporate... my experience was not positive and I feel like someone who is in customer service should be better with customers and transparency. Would absolutely not recommend this place and will be looking else where to tan after my package is up.

I went in to get my hair done, and I came out with a beautiful blonde balayage and a perfect spray…read moretan that lasted for over a week not splotchy didn't rub off on my clothes. It was absolutely perfect.

Don't waste your money or time. Outdated bulbs and zero customer service, literally! I would…read morerecommend trying someplace else.

Natalie is the best and made everything right today!!!! Got my membership situation taken care of…read moreeverything is right in the tanning world again!!!!

The Public needs to be aware of this business. BEWARE!!! The locks on the tanning room doors are…read moreeasy to break open, It happened to me. My room was broke into while I was tanning. MY visa debit card and Sams care were taken out of my wallet in my purse. when I confronted the staff about it. they Said they didn't see anything because they were too busy talking to their friends. and one girl went to the drawer and got out a screw driver. I thought it was suspicious!!. I searched the room frankly looking for my cards. only a bed and table in the room. then I took the staff in the room and showed them the door lock. my cards were no where to be seen. I told them I was calling the police and filing charges. I left and went to my bank to get a new card. And they called and left a voice mail saying they found them. She took me in the room and showed me where she "Supposedly Found" my cards. and it was in Plan site. SO if that were true. then all 3 of us would have seen them when we looked at the broken lock. I call BULL!!!. And Management answer to this problem was, to cancel my membership!! this was only the 2nd time I tanned. so I had paid for a full month. NO REFUND EITHER. this was NOT a good situation. they were more concerned that I raised my voice in the tanning salon. WELL OF COURSE I DID!!. I was EMOTIONALY DISTROT!! SOMEONE had Just broke in the room where I was tanning and stole my property.. This company is out for itself. and not at all concerned for the safety of its customers.

Edit: Original Google review is back up. After an…read moreunfortunate customer service experience today I posted a Google review that was honest, and in no way disrespectful. Within 30 minutes of the review, the owner called me to essentially chew me out. The call ended with me having to hang up on her mid sentence. Now the Google review is gone, which I can only imagine is because the owner reported it, even though it was not created in poor taste, vulgar, or incorrect. It's very sad that you can't post an honest opinion without worrying about the owner aggressively calling you to ask what your problem is.

Helpful, clean, easy. Never have to wait, the staff is…read morealways friendly and the place is always clean.