I never bother with leaving reviews but the manager here went above and beyond so I felt I should…read moretoo. Our move in was easy and we had zero issues while we were renting there. When we moved out the property manager Chelsea gave us a free chilled bottle of water (which was much appreciated we'd been moving heavy boxes in the heat) and was very friendly and personable as she closed our account. No high pressure sales tactics, no hidden fees, very attentive staff. We will definitely be coming back if we need storage in the future.

Worst facility ever! The original manager who moved me in was awesome and kept the place well…read moremaintained! Ever since the new manager started, both the facility and the customer service went down the toilet! DO NOT EVER RENT HERE!

Nice to have a safe location for parking. Used this location for both Car and RV parking. Easy…read moreand great.

From the owner: Find out why Salt Lake City residents are doing business with Sugar Storage on S 800 E for their…read morestorage needs. Our facility offers great amenities including 24-hour access, online bill pay, barbed wire fence, and more --if you need storage, Sugar Storage has you covered for your storage needs. Rent online or give us a call with any questions, including unit availability!

Jennifer was so helpful in renting our moving truck and trailer. She went above and beyond to make…read moresure we were taken care of. Thank you for making a stressful move a little less stressful! Having worked as a Marriott Customer Service Manager, I have very high standards for customer service. Jennifer exceeded those with her outstanding customer service! Keep up the great work!

Never really used storage before but Jennifer has been very helpful in maintaining storage units…read morehere. Appreciate all the help and highly recommend it and it is close to downtown! Thank you!!!

Very clean very friendly great place to store! The owner is very personal helps out in anyway I…read morepossibly can, goes the extra mile for his customers.

Easily the best storage facility I've ever rented from! It is super clean, safe, and the 4th floor…read moreis filled with surprises.

I've had some pretty good storage experiences but this place blows me away. The amenities here are…read moreinsane, FOR A STORAGE FACILITY??? It's immaculate, the customer service is WAY above and beyond. And best of all... CAMERAS, lots of cameras. EVERYWHERE you look. Thank you Rockwell Storage for getting it right and genuinely having the customer in mind when building this facility.

Great location. Very clean, secure and Scott is so helpful and friendly. Would definitely…read morerecommend.

From the owner: Millcreek Self Storage in Salt Lake City is your go-to destination for secure, convenient storage…read more We offer a wide range of unit sizes, from small units for minimal needs to drive-up units for easy loading and unloading. We also offer small parking spaces for added flexibility. With month-to-month rentals and current promotions, storing with us is simple and affordable. Rent or reserve online today.

Needed a very last minute storage place and was so lucky to find Storage Plus…read more No crazy " fine print" everything is upfront and beyond fair for prices. Management lives on site so you have that extra sense of security. Very helpful staff. I searched a ton of places because I hate finding out what I thought was a deal has tons of ridiculous add on fees---- Storage Plus has none of that!!!!!

From the owner: We provide simple, safe, secure and convenient self-storage solutions in a pleasant, comfortable…read moreand clean environment. We treat our guests like family promoting fair, individualized care no matter where you choose to store. We offer climate and non-climate controlled units in a wide variety sizes suited to meet any storage need. We also sell all the moving supplies you'll need for your move! See you soon!

So Brayden helped us & was great! However the manager/supervisor is a different story! We had just…read morebeen in an accident & had 2 leave trailer on very bad part of the highway, go get the trailer & asked if we cld leave our 26' moving truck & dolly around the back while we did this! There was a horrible thunderstorm going on! The guy helping us said no problem, the manager said "not on my lot" we were floored! They had plenty of room in their back area! He said to park in the church parking lot behind them but he was setting us up 2 b robbed! We had to take the big truck back onto the freeway! We have notified uhaul management & Utah police

If I could give this place negative stars I would, first of all I requested a u-haul via the app so…read moreit would be quick, NOPE. I got to u-haul and was at the counter and was not even gives the time of day, I continued to wait for assistance and then someone else walked right infront of me. I then continued to wait while I was on a tight timeline, when I finally got assistance it was nearly and hour AFTER my pickup time, then I pulled the uhaul around to put a dolly inside and there was a full trailer of someone else's stuff, this place is a joke and I will never be returning here. 100% would NOT recommend

I would give ZERO if I could. The worst…read more Complaints: 1. Broken front access gate kept me locked me inside the facility with car my for 2 hours. 2. Mice droppings all over everything. They found there way into expensive furniture which was fully wrapped in shrink wrap. Urine and feces galore. 3. There is apparently a cement factory right behind the storage facility there was always a layer of gritty cement dust on everything. Talk about something to disclose. If the units were sealed it might not be an issue. It had some wood furniture that was not wrapped that was essentially ruined from the cement dust. 4. There were people living in campers inside the facility. 5. Several units near me had people working on cars - doing fabrication and oil changes and various stuff. That also includes people ripping up and down the property on dirt bikes they are working on.... 6. I made no less that 10 calls to the owner / manager to get resolution. NEVER got any calls back. The woman at the front desk was polite with ZERO results. What a F''' joke of a business. Lawsuit worthy.

The proprietor or manager who met me seemed dishonest almost from the first moment. When I asked…read moredirect questions about the veterans discount that this website listed, he was non-committal and brushed past the issue several times. He is obviously an experienced, high pressure salesman - in all the worst ways. This facility is WAY out of the way. The nearest cross streets should have been 4th West and 3300 S., but they have no access from 33rd whatsoever. We wound up having to drive nearly 3 miles from that cross-street to get to the actual facility. The gate was completely removed - apparently someone had rammed it with a vehicle and it was not yet repaired. When I asked to see the space before signing the agreement, he acted like I was being difficult and that he might not want to accept me as a customer. When we went out to the unit, it was apparently occupied, so he showed me a different unit. The interior walls are plywood and I could see outside light through the back corner near the roofline. I decided that despite the lousy neighborhood, inconvenient access, and weird vibes I was getting from this man, I was willing to accept the space. Back in the office, he had me enter my full name on an electronic tablet and sign with my finger. This was the required insurance policy (which costs double what I wound up paying for the same coverage at a better facility later today.) Next, he pulled up the contract - in extremely small print on the same 9 inch tablet and scrolled down to the middle while saying to me that it just says that I agree not to live in the space or use it as a shop. He showed me the section that discussed payment amounts and monetary terms of the lease - and when I asked him about the veterans discount he said that he hadn't gotten to that yet. He said he was going to honor the discount, but he wanted me to sign the contract without showing the discount on the contract! I asked if he could print out the contract for me to read it - he refused. This was not a simple contract - it was several pages of small print. He said that nobody used paper anymore, and he had no way to print out the contract. There is a large printer/scanner that he used to scan a copy of my drivers license, but he would not print out the contract. Utah Administrative Rule 152-11-9 calls it a deceptive practice (and therefore forbidden) for a company to (7) Sell, lease, or rent consumer goods or services with a purchase price of $25 or more and fail to furnish the buyer with a fully completed receipt or copy of any contract pertaining to such sale at the time of its execution which is in the same language (e.g. Spanish) as that principally used in the oral sales presentation and which shows the date of the transaction and the name and address of the seller. Because I insisted that I be permitted to read the contract, he said he did not want to do business with me. I drove my vehicle to the gate and went back into the office to ask for something in writing to show that we had no contract (remember I had finger signed a contract for insurance). He refused to provide this. I suggested that he could just email me from the company's email account to verify that we had decided not to do business and that there was no contract for insurance or anything else between us. He refused and yelled at me to leave his office. I left, and pulled to the side of the road so I could call the police. Finally, after the police spoke with him, the business sent me an email stating that we had no contract and had done no business today. ADVICE: Ask to see the available storage unit first, then insist on reading the contract before you commit or sign anything. Maybe A-1 Access Storage is not a crook, but the guy behind the desk seemed like a crook to me and made me very uncomfortable. This company may routinely be violating Utah Administrative Rules regarding consumer sales Rule 152-11-9 subparagraph (7) as cited above.

This is the worst storage facility in SLC, probably anywhere. The manager is a rude pig. WOMAN…read moreBEWARE!!!!!!! They do not offer carts for moving in and out and they will raise your rent every month or 2. The homeless people living there also make it a little scary and it smells like piss due to them peeing all over the floors inside. AVOID!!!!!!

I went in to talk to storage plus to see if we could work together and refer business to one…read moreanother. The lady at the office was really rude and basically ignored me the whole time. She did not care at all and just looked at the computer screen and brushed me off. I feel it's all about customer service and she had none. I will never do business with them.