Kerri is amazing! Her massages are always so relaxing, and every time in a new experience. Every 2…read moreweeks for me.

Tracee was fantastic! She did a great cut, and was fun to be around. It's too bad they aren't open…read moreon Mondays. The shop was nicely laid out, and very inviting. The only complaint I have is that my son had to wait almost twenty minutes for his hair cut appointment. While I understand you have to take care of the people at the front desk, but not several people and definitely not for that long!!! Apologies were made, though. I think if some of the beauty techs learned threading/hair removal technique, they would have more business.

Janet's an amazing person truly. I'm new to the area and was looking for a waxer. Janet's usually…read moreclosed on Sunday's from what the hours are but she came at 11am for me today and it was the most amazing experience. She truly is amazing at what she does and cares about her clients. Super knowledgeable and lovely. Her space is so cute and she does facials as well! What a score. I will be coming back. Don't hesitate to reach out and book you will not regret it. My Brazilian was practically painless (there were some sensitive parts) I left a changed woman for sure Janet you are the sweetest ugh and she works miracles

There is simply no comparison. Janet is incredible and as long as I live in Iowa, I will never go…read moreanywhere else. Over the 20 some years I have had waxing services, I have been to salons in multiple states and countries and not one of them can hold a candle to the professionalism, the cleanliness, and the skill of Janet. She is fastidious in keeping everything healthy and safe for her friends/clients. She cares not only about the waxing, but the impact on my skin and it has never been better. I wish my budget would also allow for a monthly facial. She is amazing. As a matter of fact, I wish my budget would allow for ALL Of her services. Janet is one of a kind and will make you feel comfortable and cared for. I am a raving fan!!!

I go yo Brooke we have a system i send her at least 4 different colors she tells me the one she's…read moremost comfortable doing it's the one we go with. Going to give short version color not even close but was going to let it slide was charged for a shampoo and trim that never happened then I got sick noticed my color was 75% gray in 2 week the color fell out i showed her said she'd fix she seemed concerned confused but ghosted all messages after never scheduled to fix. Call owner tell her she takes Brooke's side says color "I chose " was impossible for my hair! What! Brooke picked it! Then said brooke told me no she did not and I had messages to prove it. Said brooke told me she was putting ghost highlights in again what no she did not i dont even know what that is i do know I asked her several times you sure ypu can get it that light each time being told yes I was made to feel like everything i was saying was a lie even though I could show her but she didnt want to see them. So im out 350 no refund have to go to a different salon pay the 300 to fix this because brooke couldn't just be honest or talk to her boss and ask if she was not sure then we could have went with something different im not difficult but I do want that I paid for. And I strongly feel like they should have made her give me my money back she lied plain and simple and I trusted her!

The cut was average. The shop is clean and a bit dark and somewhat depressing looking. My stylist…read morewas nice. The price is high for what was done. I feel many of the stylist in this area tend to cut everyone's hair according to their views of who they are. If you are older, they tend to categorize you with the rest of the old people. I like a different look. I like a more punkish look without the harshness. It is hard to get that across to the stylist.

I was interested in microdermabrasion, so I came here my first time and had a great experience! The…read moregal who did my microdermabrasion was very sweet and was very knowledgeable! The price for the microdermabrasion was reasonable and under $100. I had very mild bruising here and there from the suctioning but the whole procedure was comfortable. I will be coming back again for sure!

We unfortunately had a terrible experience with just one of the dermatologist at this location! She…read morewas extremely disrespectful, and gave us no time of day. I'm sure the facility in whole is good, but the way we were treated was unexpectable. I believe her name was Amy. I don't I recommend Amy.

Took my grandson there. She did exactly what he wanted and he said on the way out the door, "I'll…read morebe back!". Second time more charming than the first? We'll see.

Went in with a positive attitude. Left with the worst haircut of my life. Full effect? More like…read morefull regret. Never take your kids to get their haircut here, they will get bullied at school. Seriously the worst haircut ever. 0/10

When I was new to the eastern IA area, having moved from Chicago, I searched high and low for a…read morehair stylist / parlor that was a good fit. After what seemed to be a relentless search, I finally found Thompson & Co and have been extremely happy with their services and style ever since! First off, the instant you walk in the door, they are extremely accommodating and offer you a drink (water, coffee, beer, wine, etc.) and a comfortable place to sit while you wait for your appointment. As for my appointments, I do not necessarily just always go to the same stylist, as I have had equally good experiences with all of them to-date. It is also easier to schedule on the fly that way :) The stylists are very attentive listeners and do not make you feel bad if you continue to have suggestions until they get your haircut and style just right. They are also good about offering styling suggestions, but do not necessarily try and push their products on you. The other thing that is cool about their stylists, is the parlor not only encourages continued education, more over the parlor brings in other stylist from around the nation and maybe even world to teach them and provide new tips and tricks. I think that is just awesome, and worth supporting. Meanwhile, the environment is comfortable and cool the whole time. I honestly do not have any things to say where I think they need improvement at this time. So, if you are looking for an excellent stylist / parlor that you would think you could only find in a big city, check out Thompson and Co, and I don't think you'll be disappointed!

After leaving a review about how the staff responded to a question about services they have listed…read moreonline I received a phone call from the manager to ask why I left it and then she cancels my haircut appointment. Their staff had terrible customer service and their management isn't any better. They will not try to correct a mistake they will sweep it under the rug. Absolutely terrible customer service. Crazy you'd rather not collect a customer than correct your staff's attitude. Maybe record the phone calls.

Pros: Very Clean, super friendly, will spend the time necessary to do a good wax no matter the…read morechallenge! Fair prices are a huge plus. Cons: Difficult to find the first time, and tough to schedule. Don't call - just use the online scheduler. It's legit and won't charge your card unless you're a no show.

I had my first appointment with Audrey today and it was a very pleasant experience. I found her…read morefrom all the reviews so I decided to try her out. The place was clean and you can tell she takes care of her equipments, and gives a lot of importance to hygiene and sterility of supplies which should be expected. My skin was not that sensitive or feels raw after the session. With her applying fresh aloe vera helped with this a lot. I will surely comeback and refer her to other.

Soooo, Keri... absolutely the most accommodating person. Caitlin comes in at a close second. It's…read morebeen very good experiences both times. I would highly recommend. The staff is honestly so family oriented & friendly. You guys keep offering us these services, we love them! I can't think of any better company than Milan for Laser hair removal. Is there any other choice?

After many years of shaving then converting over to waxing, I finally gave laser hair removal a…read morechance. I wish I'd done it sooner! I love Milan Laser hair removal staff at the location I go to. Everyone is extremely friendly, knowledgeable and they keep the office clean!! They make you feel comfortable during the decision process as well as during each visit. What I really like is that they are adamant about your skin condition/sun exposure. If there's even a slight chance that you had an excessive amount of sun exposure right before your appointment, they will politely tell you to wait! Honesty is everything!

I've always been so self conscious about having armpit hair, and constantly having to shave them…read morebegan to become a pain in the armpit. I went to Mikah today, and she made me feel so comfortable the second I entered the door. she loves what she does and it shows. I was worried about it hurting significantly and she was honest that it isn't the most painless thing to do, but she did it quick and was efficient. it turns out that it doesn't hurt as bad as I imagined. thank you for getting me in on short notice and making my experience stress free. plus she's hilarious, so you get free laughs to help ease any nerves you may have when you try something new!

Best facial ever. If you want to relax and feel pampered Micah is your girl. Your skin looking and…read morefeeling great is an added bonus.