Originally, I saw one hell of a fantastic item on their reverb listing. Defnitley had to buy it…read more Just like anything else, I wanted a bit more information on the item, and more questioning for shipping & handling etc. Not only do they respond instantly and informatively in reverb, but directly over the phone as well. There customer service is hands down, by far the best you will ever get. Once the gear arrived, man its mind blowing to see how well packaged their items were. Extremely secure, and job well done to the staff who put the time and effort to make them like that. After opening the goods, everything was in brand new condition. I can be super picky when it comes to nicks and cracks, and anything little that looks like it could of come from a bad packaging accident. Although when inspecting the item, I did not notice a single thing. All in all, this was one hell of an exciting first time experience with the store and will definitely be ordering from them again. I couldn't thank them enough for their great customer service!

Nice, quiet place. Nice selection of instruments, attentive staff. The big place will never get my…read morebusiness as long as The Fret Shop exists.

"So I went ahead and made me a guitar. I got me a cigar box, I cut me a round hole in the middle of…read moreit, take me a little piece of plank, nailed it onto that cigar box, and I got me some screen wire and I made me a bridge back there and raised it up high enough that it would sound inside that little box, and got me a tune out of it. I kept my tune and I played from then on." -Lightnin' Hopkins - What a delightful shop! What delightful people! I've gotta have a cigar box guitar!

I couldn't be less musical if I tried, but I was on a mission to buy a gift for a friend. I was…read moretold T Shepard's was THE place to go in Huntsville... so off I went to buy a capo (having only a vague notion of what a capo actually is/does). The guys behind the counter were helpful, grabbed me just what I needed, and didn't treat me like an idiot for not knowing exactly what I was looking for. I'll definitely head back there the next time I need a random piece of musical gear.

I've taken several guitars here for repair/service and have always gotten good results at a fair…read moreprice. I view this place as more of a luthier's shop than a music store.

Great service!!! Attentive staff, Mr Bill is a hoot just to…read morestop in and shoot the bull!!

Best place for musical instruments and general help. Highly recommend this place!! I bought my Blue…read moreRidge here!

Walked in with a 3000 dollar budget and asked if they had a Taylor 410ce for sale, which their…read morewebsite conveyed they did. After the bearded guy at the counter instructed the young lady at the computer to check to come back with a "NO". I asked if they had something comparable and one would have thought I had asked if they were ready for a root canal. No motivation what so ever to sell a guitar so I walked out. I suspect I interrupted a TikTok conversation between the manager and the girl at the computer who not only lacked computer skills, but any musical skills whats so ever. I'll never walk in another GuitarCenter. I ordered one with SweetWater. Don't waste your time dealing with these folks!

Worked with Quentin on a new PA system. Excellent service and product selection...I will be back…read morefor a new guitar soon!

Wasn't originally thrilled with the idea of a guitar super store. I'm old school. Love the small…read moremom n pop shops. But this staff won me over. I've made 3 moderately pricey purchases here in the last year. The 45 day return policy is unbeatable. But I haven't had to bring anything back. Fun store!

From the owner: Guitar Center is the largest retailer of musical gear in the world. More than any single company,…read morewe're inspiring millions of individual musical dreams, journeys and success stories, large and small. In short, we empower our customers in ways no one else can. With our unrivaled hands-on store experience, unique consultative expertise and matchless commitment to making gear easy to buy, we are bringing more music to the planet. We offer a variety of special services, including lessons, musical instrument repair, professional musician services, and musical instrument rentals, designed to help musicians achieve that indescribable feeling that comes from making music. At Guitar Center, we don't just sell guitars or drums or keyboards. We sell something far more important. We sell the unexplainable feeling of sheer joy that comes from playing music. Or, simply put, at Guitar Center, all we sell is the Greatest Feeling on Earth.

My kids (ages 4 and 1.5) have been attending for almost a year now. They both love the music…read moreclasses they are in. Both classes are led by Mr. Michael who is so great. He's very patient and understanding, and all the kids really seem to take to him even on their first day of classes. The curriculum really makes learning music so fun and seem more like play. I'm excited to see how much more they'll learn. Seeing some of the kids who have been attending for longer and how much they know and can do is impressive. It really seems to give these children confidence.