Originally, I saw one hell of a fantastic item on their reverb listing. Defnitley had to buy it…read more Just like anything else, I wanted a bit more information on the item, and more questioning for shipping & handling etc. Not only do they respond instantly and informatively in reverb, but directly over the phone as well. There customer service is hands down, by far the best you will ever get. Once the gear arrived, man its mind blowing to see how well packaged their items were. Extremely secure, and job well done to the staff who put the time and effort to make them like that. After opening the goods, everything was in brand new condition. I can be super picky when it comes to nicks and cracks, and anything little that looks like it could of come from a bad packaging accident. Although when inspecting the item, I did not notice a single thing. All in all, this was one hell of an exciting first time experience with the store and will definitely be ordering from them again. I couldn't thank them enough for their great customer service!

Nice, quiet place. Nice selection of instruments, attentive staff. The big place will never get my…read morebusiness as long as The Fret Shop exists.

I couldn't be less musical if I tried, but I was on a mission to buy a gift for a friend. I was…read moretold T Shepard's was THE place to go in Huntsville... so off I went to buy a capo (having only a vague notion of what a capo actually is/does). The guys behind the counter were helpful, grabbed me just what I needed, and didn't treat me like an idiot for not knowing exactly what I was looking for. I'll definitely head back there the next time I need a random piece of musical gear.

I've taken several guitars here for repair/service and have always gotten good results at a fair…read moreprice. I view this place as more of a luthier's shop than a music store.

We have had two of our kids here and we love this school. Every teacher is a treasure and we could…read morenot ask for a better experience.

My son goes here and takes drum lessons. We have been a loyal customer for almost 4 years and he…read morehas really improved. This is also the cheapest music school in all of Madison. And the teachers here at the school teach many instruments, such as drums, guitar, voice, and more! Now they also have dance lessons. Would recommend to anybody who wants to take music lessons!

Walked in with a 3000 dollar budget and asked if they had a Taylor 410ce for sale, which their…read morewebsite conveyed they did. After the bearded guy at the counter instructed the young lady at the computer to check to come back with a "NO". I asked if they had something comparable and one would have thought I had asked if they were ready for a root canal. No motivation what so ever to sell a guitar so I walked out. I suspect I interrupted a TikTok conversation between the manager and the girl at the computer who not only lacked computer skills, but any musical skills whats so ever. I'll never walk in another GuitarCenter. I ordered one with SweetWater. Don't waste your time dealing with these folks!

Worked with Quentin on a new PA system. Excellent service and product selection...I will be back…read morefor a new guitar soon!

I've been taking violin lessons with Drew Saretti since March and he has made it an incredible…read moreexperience. I recommend Valley Conservatory to all!

It's easy to catch a love for music and learning more about music here whether a youngster or a…read moreperson young at heart. I played string bass way back in the day. I joined their string orchestra and now I'm getting back into this passion. Director, Dr. Daniel Hornstein rehearses our group each week with patience and stories to increase the music understanding. Before performances, Dr. Renee puts the final wax and polish on our music to bring out our best. Private lessons at Valley Conservatory are from professionals who know their students and push their capabilities. All around great place for creativity and knowledge.