I had made an appointment at 0800 online for right when they opened so there wasn't much of a wait…read more Staff was matter of fact and not overly friendly at the front desk. The MA was quick and efficient getting my vitals and a brief history. The NP came in soon after. The NP was professional and listened to my concerns, placing appropriate orders. Some blood tests were required so a phlebotomist came in to draw my blood. I am concerned that when she cleaned me before drawing the blood she only lightly swiped an alcohol swab twice over the poke site. Typically before poking someone you want to clean for 30 seconds and use a circular motion. I also noted after leaving that they documented my venipuncture being in the RAC and it was actually the LAC.

Thanks for nothing. Lack of care for your wellbeing and will charge you over $200 for walking in…read morethe door. Was not referred to a dermatologist until I asked, and even then they gave me pushback. Automatically charged my card before verifying 6 months after my visit.

I've been here a few times for myself and family members. The staff is always friendly, short wait…read moretime and always get my questions answered. Referrals are fast if needed and the providers listen well. I recommend this for any urgent care needs.

I typically avoid religious medical institutions but Providence was the most convenient for me that…read morewas covered by my insurance so... whatever. The first thing I noticed upon checking in is there is little/no concern for privacy at the front desk. There were 6-7 people within earshot when I was asked for my personal information. When I made mention of this I was met with an exasperated eye roll but she did take my ID and gave me something to write on for my SS number. I walked in just after 8am on a Friday morning. I was called back around 8:40. The MA who assisted was kind and empathetic. Then, I had to wait for test results which also came very quickly, which the doctor explained while sending my rx to the pharmacy. After all was said and done, I was there for about 1.25 hours, was treated with care, and was sent home with what I needed. A-ok.

My primary care provider referred me to Urgent because I was having difficulty breathing, not due…read moreto COVID. The providers were very thorough. They were just supposed to listen to my heart, but they also did an EKG and an X-Ray. They also did a COVID test, and were very kind, even though my anxiety was elevated. I was only there for two hours. If you want to be out of there as quickly as possible, I recommend going to their website and reserving your spot. The appointment I reserved was for noon and I was seen ten minutes later.

The name of this practice is "Immediate" Care, but you should know that on your bill it will turn…read moreup as "Emergency Department." It will NOT be categorized as "urgent" care. I have visited a few places, more than once, for flu, strep, etc. and every time the bill shows "Emergency Department" if I go to Providence Tanasbourne Immediate care. Look at your statements. They will be billing about $400 to your insurance company for a visit, and then some.

We've had nothing but amazing care here. My son had brain surgery here and has had many MRIs and…read morefollow up appointments. We moved here from Colorado a couple of years ago and were surprised by how inundated the medical system is here. For all of you leaving negative comments, the medical system here is beyond overloaded. I would be careful not to drive such amazing doctors elsewhere.

Shoutout to the pediatric doctors and nurses in the emergency room. I came in with my 6 year old…read moredaughter a few nights ago because she fell off the monkey bars and the team here did an amazing job with her. There were a surprisingly high number of patients waiting to be seen but we got in. Lindsey did the first set of X-rays and I was so impressed with the care and communication she gave the both of us the whole time. We even got a sticker of her cat miss Norris and we were told they are a hot commodity. I believe it. I hate that I didn't completely catch our nurses name working with doctor Washington- Kayla, Kaylee, Caitlin?! I'm so sorry!!! But she was so great throughout the whole night with my daughter and even gave her a brown bear at the end with a splint and cast on the same arm my daughter left with one. Ded. Dr Washington you were also very kind and thank you for doing your best to put the broken bones into place. We had a long visit but the care was superb so 5 stars to the whole staff. So so impressed and made the emergency visit less painful. Also note to the world- monkey bars are horrible and I shake both my fists at them.

I had never heard of express care until my obgyn team recommended them after I had gotten muffled…read morehearing in one ear. Express care is less expensive than an urgent care and was just a copay on my insurance. I was told that they deal with less urgent matters and are comprised primarily of physician assistants and nurse practitioners as opposed to doctors. They do not have a lab and do not do UTI testing here (you must go to a stand alone clinic- not an express care inside a Walgreens). I believe my PA's name was Kyle. He and the medical assistant were so friendly and nice! They were able to flush my ear out and I was able to finally hear again! The only downside to the clinic is that it is a little small, so small that you might miss it. It is located to the right of the pharmacy. There is a tiny waiting area of about 4-5 chairs outside two exam rooms. I was just glad there is an alternative to urgent care where you have to sit in a waiting area full of sick people. Here you can schedule your exam ahead of time online and get in and out a lot quicker!

Our daughter was having UTI symptoms so we got online and scheduled a 7:40PM appt. yesterday. My…read morehusband and daughter arrived at the clinic at 7:30. Patients and providers were going in and out of the two rooms, but no one acknowledged my family. At 7:50, and still without being greeted, my husband checked with the pharmacy and was told they are not affiliated with the clinic, but that someone should see them shortly. A little after 8PM my husband finally was able to talk to the provider who told him that their appt. system was down, and now that it was after 8PM they were closed and we'd need to reschedule her appt. What? Even if the system was down, it was obvious that they'd been sitting in the waiting area for over 30 mins. Disappointed and frustrated.

I recently had my second baby and unlike my first I wanted to have a lactation consultant home…read morevisit as soon as baby arrived. I have PCOS and had a low supply and tongue tie with my first and wanted to get baby checked out right away so we could do what we needed to help milk production. Rosemary was amazing and came right away and helped me navigate all the things related to breastfeeding and feeding my baby. I felt heard and very well cared for in those beginning days when you are so vulnerable. We had a follow up today and she reassured me that I'm doing everything and heading in the right direction. She was really there to listen to what I had to say and my concerns and gave the advice that I needed to feel confident and keep moving forward. So thankful for Rosemary and Bridgetown baby for the much needed support.

We had such a wonderful experience working with Katrina and Bridgetown baby. Their insurance…read morechecking benefits and automatic, matching with lactation consultant were extremely helpful. We were lucky enough to work with Katrina who from the very first meeting, was incredibly kind, patient, and supportive. She created a comfortable, judgment-free space where I felt heard and understood. What I appreciated most was her collaborative approach. She really took the time to listen to our concerns, answer questions thoroughly, and work together to find solutions that felt right for our family. Her guidance was practical, encouraging, and tailored to our specific situation. I'm truly grateful for her expertise and compassion, and I would highly recommend her to any family looking for knowledgeable and caring lactation support.

Chronic Pain, Mental Health, and/or Transgender? AVOID THIS…read moreCLINIC! They will do everything in their power to avoid doing anything for you while still collecting money from insurance for appointments. Have complex mental health issues? Hope you only need talk therapy. Their in-house psych refuses to touch complex psychiatric conditions that require 'restricted' medications. The PCPs I and my partner have dealt with refuse to touch psych meds. They don't care about suicide risk or self-harm, they will do everything in their power to avoid touching your care and they will not help with medications, referrals, or safe hand-offs. My partner's PCP actively argued with him and tried ending a video appointment early when he said he was actively suicidal and was having a panic attack. QA and "patient advocates" were notified - nothing. Chronic pain? After several escalations, we had a nice chat with the head clinician where we were told to our faces that we're "addicted to not being in pain", after the PCP refused referrals to rheumotology, neurology, and other related diagnostics for non-medical reasons like they're "overbooked", "radiation", "they'll try the same meds we are". A request for a pain management referral was redirected to a rehab clinic. Ongoing extreme pain associated with on-file and documented conditions yielded a naloxone prescription for 'pain relief'. Apparently we're drug-seeking tweakers, so we don't deserve to have second opinions or individualized assessments/care. Need testosterone but the Trans Care Specialist is already abandoning and abusing your partner for the same issues? Not our problem. Either keep using the abusive trans care specialist we have or we'll force you to go to OHSU for any trans care at all, period, even when we prescribe hormones to cis people without requiring off-site specialists and hoops. Because "I'm not familiar or comfortable" with doing my job because trans people are complicated and difficult to deal with.

I have been taking my grandkids here for several years. They do a wonderful job getting us in and…read moretaking care of them.

We came at 7:20pm and saw the sign asking us to come back at 7:40pm. We waited because our…read moredaughter's hand was hurting. We were told to make an appointment, and the next one would be at 9:30pm. Why are they calling it an urgent care clinic, but it is instead an appointment-needed clinic?

I know they hire anybody that's been in the same room as a medical pamphlet to be a "Physician" at…read morethese places but for a $30 copay I at least expect them to be somewhat thorough or at the bare minimum at least care. My girlfriend went in for a nasty cough that she had for 2 weeks and Mark (aka the man posing as a medical expert) did 0 tests and totally brushed her off saying it was a common cold and she'd be fine. 5 days later my girlfriend gets severely worse so we go to a real Doctor who immediately identified she had a very serious lung infection after some simple tests. Thanks Mark Will never waste another penny at these scam facilities with frauds posing as professionals. Would recommend anybody else do the same

I came into the urgent care due to shortness of breath and chest congestion post flu. Receptionist…read moreand medical assistant were great on the day of my apt, thorough and kind. My review however is based on what followed afterwards. The main provider promised me a phone call that evening because the wait time to review x rays would be a while. I told her she could leave me a voicemail if she'd like but she earnestly reassured me that she would like a phone call to discuss my chest congestion and x rays and that she'd most likely prescribe me some antibiotics to help since it's been forever and my breathing was concerning to her. She never called. The next day I called the clinic to tell them about the situation and the receptionist on the following day was quite rude and short though I was being very kind and grounded about it and I was just asking for a solution. He kept avoiding giving me something actionable so I asked more follow up questions asking for action and we ended the call with him saying that he doesn't know he wasn't there but that he'd write a note for the shift provider and the provider I saw It's been two days now and still crickets. I wish I went somewhere else instead, and now I'm in a pickle of wondering if I need to pay for yet another appointment somewhere else. I'm not sure how much this apt will cost but it will probably infuriate me if it costed a lot because I didn't get past the diagnostics and didn't actually get treated

The patient in the waiting room was more helpful than the receptionist. We called ahead and only…read moreever got an automated phone system. They wouldn't see our son with out a prescheduled appointment. Which with children you don't always have the option to schedule ahead of time because they may have an accident that you didn't see coming. Our insurance covers this clinic so it was not convenient to be turned away because they didn't want to see him without an appointment. This happened last year so things may have changed and walk ins might be welcome now. I wish that I could have reached the receptionist to confirm before we made the drive, the automated system made this impossible. I hope this is helpful to anyone who needs last minute care. As for the care provided here I cannot speak to that because we didn't receive care here. So perhaps look to reviews of those who have received care at this location. Also I want to clarify the way the clinic is structured is not the receptionists fault, she is merely employed by this clinic. It would be wise to structure more flexibility for care options and walk ins in certain cases. I hope this helps someone. Oh and to the kind patient who looked up nearby urgent cares the world needs more people like you, Thank you for your help and kindness. I doubt you will ever see this but hopefully you keep up the good work! You were the glimmer to a hard day.