I paid $250 up front for Robyn Cohen from t100g to research options for 9 family members to stay at…read morethe beach for a week. A few days later she sent me 3 links to 3 resorts. No pricing. No specifics. I responded that of the 3 links, the first link was the best and asked what else she could recommend in that area. I didn't hear back so I ended up doing the research myself and booked a beautiful beach house on VRBO. I think I paid Robyn $250 for maybe a half hour of research. Live and learn.

Very unresponsive. Have been waiting weeks to hear back from them for plane tickets. Very…read moredisappointed

I have been a customer for River Sky Travel and the experience was amazing! She helped me book…read moreamazing tickets for my flight. She also helped me book an amazing hotel near Times Square with amazing views. I also got to go on a super fun tour. I highly recommend this is my favorite travel agency! Will use again in the future for sure

I recently booked a trip through River Sky Travel, and I must say, it was an unforgettable…read moreexperience from start to finish. Their attention to detail, professionalism, and commitment to customer satisfaction exceeded all my expectations.

Yesenia was the BEST travel agent. She was so patient and helped us through our entire booking. We…read morestayed at Dreams Sands Cancun (which she recommended) and it was absolutely beautiful. It was our first time at Cancun and it will definitely be memorable. Thank you, Yessenia! We will be recommending you and definitely booking again. BEST AGENCY!

Agencia De Viajes Mexico son lo maximo. Betty y Marlin a zero costo, nos ayudo planear un viaje…read moreinolvidable. Empesando con las fechas, los buelos, el hotel y recomendaciones para maximizar nuestra experiencia en Barcelona. No importa a que parte del mundo gustes hir, ellos son los expertos para crear una experiencia magica. Si tu estas planeando un viaje contactenlos hoy!

Do Not Ever Use This Company. They are lazy and do not check their work. We went to Italy for a two…read moreweek vacation. The Italian counterpart agent that CRC worked with stuck us in a hotel in a bad neighborhood in Rome. Further, we had no idea we were not near any attractions and several blocks from Termini station (the rail lines) so transit was a bit dangerous and far away. We were also put up at a villa in Chianti that was in the middle of nowhere and he knew we were without a car. We had nowhere to go and were forced to eat dinner there (which was not good). As travel agents, it is CTC's responsibility to check our itinerary and make sure this does not happen to its clients. After our return, our agent didn't check in to see how our trip was for three weeks. When we voiced our concerns we received a one-sentence response saying "Thanks, glad you enjoyed Italy and great feedback!" We loved Italy, but we spent thousands of dollars through CRC Travel and apparently it wasn't enough to merit the care of the agent.

My husband and I had the absolute pleasure of working with Rebecca Spina from CRC Travel over the…read morecourse of 9 months to plan our European honeymoon. From day one, Rebecca, who works for CRC out of New Jersey, was attentive, responsive, and extremely helpful, especially in planning out every detail of our very ambitious itinerary. For context, our 14-day honeymoon took us to Dubrovnik, Croatia for four days, followed by ten days in Venice, Florence, Rome, Sorrento, and Naples, Italy. That's a total of two countries (well three when you count our day trip to Montenegro, also planned by Rebecca), six hotels in six separate cities, a handful of flights, two trains, one rental car, and many excursions in between. Both countries--and all cities--were brand new destinations for both me and my husband. So with how many places we were hoping to visit, using a travel agent was a no-brainer, especially for such a special occasion. In the beginning phases of planning, Rebecca clearly laid out and articulated all of our different options, with recommendations on what cities to spend more time in and which ones to skip, and providing overall guidance on how she would map out the two-week trip if she was in our shoes. While I tend to be very picky and rarely let others plan things for me (I'll admit it!), having Rebecca weigh-in on all of these moving pieces was extremely comforting and relieving, especially when I was in the thick of planning a wedding. After providing her initial suggestions on the course of the trip, Rebecca quickly went ahead and reserved actual flights and hotels for us, so we could see the overall trip from start to finish before committing and booking anything. Once we confirmed that that itinerary worked, Rebecca continued to be extremely responsive (always responding the same day) and went on to book our rental car, trains, and even key excursions in each of our destinations. She truly served as a concierge when it came to our entire trip and no question of ours went unanswered. Once we were a few days out from the trip, Rebecca sent along a final detailed itinerary which included anything and everything that we would need while abroad. Now again, I'm usually one to disregard these templated documents and make my own, but for the first time ever, I didn't even have the urge to do so; she didn't skip a single beat and was extremely thorough and detailed in what she sent over. I printed multiple copies of the document and used it exactly as it was provided. The honeymoon itself was truly the best two weeks of our lives. We cannot thank Rebecca enough for her expertise and assistance in planning what was a dream come true trip of a lifetime. Every single hotel was stunning and conveniently located (in the best part of every city may I add), and each room had a gift waiting for us upon arrival - exactly what you envision when you think about your honeymoon. For any couple hoping to plan a honeymoon like ours--or any trip for that matter--we strongly suggest you reach out to Rebecca as you will certainly not regret it! Rebecca, we really cannot thank you enough and look forward to working with you again in the near future. Now the person who swore she'd never use a travel agent (me) swears by one - and you should too!

I recommend Natalie wholeheartedly, with no reservation. Both my hubby and I were too busy to…read more'study' what we were supposed to know before the first Disney trip. Once we started reading, we knew it could take forever to check all the necessary details when we only had about a month until the trip and we had to arrange everything ASAP. So I searched yelp in desperation. When it comes to organizational skills and attention to detail, I used to think that it would be nearly impossible for anyone to surprise me - until I met Natalie. She is absolutely AMAZING. Through the end of our trip, she provided the most detailed and updated information in such an organized manner at the right timing. And she was available before and during our trip; She responded to all our inquiries in a few hours, mostly within an hour. I remember asking her if she'd ever rest! We had a wonderful time in March right before the closure. Her created schedule could not have been better - She took into consideration various factors, such as my child's age and interests, our preference for different parts of Disney, length of trip, etc. We can't think of any other agent for our future trips because we know that she will provide her expertise in the most thorough, up-to-date, accurate, organized, and actually useful way for our needs. We just contacted her today to plan another trip, to have a safe family vacation. She is a true professional who loves what she does. That's what sets her apart from the rest. ps) She said that she established a travel agency: *SPARK OF MAGIC TRAVEL* ps2) She gets a commission from the vendors, so there is no service fee! The invoice for the Disney trip was the same as the rate we got from Disney or other travel sites. We felt like we paid the same rate for more tips and benefits! (reminding me of this horrible travel agent in NY that I initially contacted first who charged me $$ for checking a hotel room availability.)

Natalie does more than just Disney. I've never been to Disney, but she's booked pretty much every…read morehotel I've staid in for the past couple of years. It doesn't cost anything extra to use her services, and it takes all the stress out of planning things. You just show up, check in, and get on with your vacation. For an introvert who doesn't like to talk on the phone, this service is invaluable. Having someone to do the talking for you just makes vacation that much better! It's one less thing you have to worry about while out on the road. From the simple to the all inclusive luxury vacation, Natalie will take care of it all. She's got all of my vacation business from here on out!

Renee is such a delight to work with! From the very start, she was friendly, helpful, and took…read moreinitiative to create unique and wonderful experiences for my clients traveling in Puglia and the Amalfi Coast. She has so many amazing connections and partners throughout Italy and has the best ideas for ways to make memories. She is professional, responsive, and detail oriented. I'm already working with her on another few trips and she will be my go-to for all things Italy. Highly recommend utilizing Discover Italia for any of your trips to Italy.

If we could give more stars, we would. Renee was the ultimate professional and friendly face as we…read moreplanned our first Italy vacation. She adapted seamlessly to our needs and was always in contact by email and/or available (if needed) by Zoom. She tailored the vacation to our likes and planned them perfectly. The 5 private tours we took were incredibly "personal" to us, from the awesome private drivers to private tour guides. We were treated as celebrities and we could not have asked for a better experience. Discover Italia is worth every penny you invest to allow you to experience Italy as you should.

My wife and I recently took a week long trip to the south of France and highly recommend! We…read moretypically don't work with a travel agent for our vacations but this was a refreshing change of pace. Arnold took care of all the details which left us free to enjoy ourselves. From the airport transfers, to the hotel location and guided excursions it was such a thoughtfully planned trip. Can't wait to see what else they have to offer.

Meg is fantastic! She answers endless questions efficiently and courteously. She responds…read moreimmediately and always offers great suggestions.

BEWARE!!!!!!!!!!! If I could pick zero stars I would. Someone at work referred them and I…read morethought why not let someone else do the leg work on my trip while I sit back and not stress over it....it turned out to be quite the opposite! This agency is incompetent to say the least! I could have done better if I had booked it myself and had way less stress!! They do not return calls or emails. They changed my original agent to another because the first was "too busy" to reply. This is a $10k trip with a 2 bedroom suite on a cruise and they couldn't be bothered to follow up or give me reminders of upcoming payment dates. Instead they called me the day before the balance was due and said we need it now. I had to email several times to get airfare booked as prices were just going higher and higher, that took a month for them to book! Finally after being fed up, I got thru to them this morning and asked them to release my reservations so I could make changes it to it myself as it would be faster. My dog sitter fell thru so I needed to change the flight day out to LA, it cost me $200 with the airlines to do so because they did not release my reservations. They told me thats not their problem it's an airline rule. I am still currently working with the cruise line to take them off my reservations as well. I had to hang up the phone as Mike was literally yelling at me into the phone. I could go on and on with the horrible details but bottom line....they are rude, incompetent, ignorant to their clients needs and basically think they are doing you a favor by taking on your travel needs. Please do not use this agency!