Absolutely unprofessional experience. I came here over three weeks ago with a jacket I needed…read moretailored for an upcoming interview. The original quote was nearly the cost of the jacket, so I politely declined and said I would just return it. Instead of letting me do that, she stopped me, insisted on looking again, came up with her own alternative plan, and assured me it would look good. I trusted her word and left the jacket. When I returned on the promised pickup date, she immediately snapped at me, asking if I had "not seen her call" from the day before. Then, with attitude, she told me the jacket couldn't be altered after all. So after holding my jacket for over three weeks...time that cost me the chance to return it, I was left empty-handed, out the money, and just a week from my interview. The worst part wasn't even the failed alteration, but the dismissive, rude way it was handled. I did not ask for her alternative plan; she offered it, reassured me it would work, and then left me in a worse position than if I had walked away in the first place. If reliability and respect matter to you, do yourself a favor and go anywhere else.

Rosetta alters pretty much every. She shortened my daughter's dance dress as well as several…read morefriends dresses. Her work is beyond reproach. The inside looks as beautiful as the outside. I challenge you to find even one error! I highly recommend all your alterations be done here. You will not regret the !

I took a jacket there to get the zipper replaced. I called every week for three weeks before they…read moregot new zippers, finally į call on the fourth week and I'm told that the zippers are in and it should be done by Thursday morning. I go to pick it up and it looked fine at first, but when I got home I notice that when the jacket was zipped up all the way one side of the zipper was longer than the other and the pockets weren't lined yup right. Waste of my time and money.

They re-soled and reconditioned a pair of alligator boots that were in pretty bad shape and added…read moreyears to their life. They look fantastic. They're good, trustworthy folks. They will be my shoe repair shop from now on and they say they can repair other injects like backpack zippers, too.

He slit and sewed a rv sunscreen for us and shortened the zipper. It all matched perfectly and he…read moredid a great job!