We initially hired Alex to put in railings on our staircase. We thought it would be a simple fix…read moreand take him only 2 days but as he got to work, he realized he could not safely install them the way that we had hoped. He went back to the drawing board and came up with another solution that was more work for him, but much more secure. He did a wonderful job matching the new railing to the banister upstairs and we were blown away with the results! We were so happy with his honesty and dedication to our first job that we hired him once again to replace the flooring in our basement. We were once again very pleased with our results and would gladly hire him again for any of our home improvement needs.

Wow, great company to use. I live out of state and needed flooring for new house. Cody was…read morehelpful in finding the right type of flooring I needed and they were able to get the floor in while I was still in town. The installation went well and the finished product was fantastic. Definitely will use them again and highly recommend them.

This review is just about the showroom staff. My husband and I were in search for a perfect wood…read moreflooring match. We traveled far and wide to get a perfect match. We visited a number of showrooms locally as well as those far from home. They took the prize for the best custom service. Even though we arrived in our grubby work clothes, upon entering, we were greeted warmly. They were genuinely happy to serve us. We were most impressed with how well they knew their products and within 5 minutes the counter had a number of selections. In the last 10 years, my husband and I have been in and out of a number of showrooms. I told my husband after leaving: "I just found our new showroom. I'm willing to drive two hours to be treated so well." I can guarantee you will be treated with dignity and respect.

Started a deck and patio project in July 2021 and scheduled to be done in the fall of 2021. The…read moreentire experience has been horrible. They fired the guy working on my project halfway through because of how many issues we had. They finally finished the deck portion in the Spring of 2022, but the workmanship was horrendous. Lots of uneven cuts on the boards, screws that are too long just sticking out causing a hazard, pencil marks all over the place, and a 10x10 concrete pad that completely cracked from top to bottom and from one side to the other within a month. I'm not happy at all with the quality of work. The owner, Ron, said that it's cosmetic and isn't a concern. My belief is that for what I paid, they should care a little but about things that are cosmetic. There were more issues but they did clean those up so I won't go into detail on them. Additionally, I have been trying to get the patio portion completed and it has been like pulling teeth trying to get anything done with Heritage. I finally got to a point where they are ready to put my patio on their work calendar and it looks like I can't get scheduled until Fall of 2022 (which I would be absolutely shocked if it didn't get pushed back into the winter or early 2023 because of my experience with Heritage). I tried to be patient but part of this project was a retaining wall so at this point I get a mudslide every time it rains. I'm stuck with a half finished project at this point and will be looking for someone else to finish it.

Our house got water in the basement after a big rain in 2016 and we sought help from recommended…read moreprofessionals. We tried a variety of things with plumbers and contractors, updating our gutters, re-sloping our yard, and digging up the yard so our pipes could be scoped and downspouts cleaned. This year we continued to have issues with water every time it rained hard, which caused a lot of stress and sleepless nights. I asked a colleague at work for ideas, and she recommended Heritage Builders. Melissa and owner Ron were easy to reach and set up a time to meet me at my house to show the concerns. We have dealt with a lot of different contractors and companies, and this was the first time communication was something I could count on (as in, I would get a response and in a timely manner)! When some water came into the basement on a random Tuesday afternoon, the owner was at my house in 30 minutes to see where it was coming in from. Soon, we had two proposals for different potential areas of water entry, and Ron reviewed them with us in person each time. He also explained everything in ways I could understand, since I am not handy and do not know much about walls, pipes, etc. We decided to fix one area of our house. It was easy to schedule the work and was not too long of a wait to have the team get started. I was introduced to each person who would be working on our house, and they sent us a text at the end of each day reviewing what was done and what was left. Everything was completed within a week's time and was done very professionally. I can only hope this solves our issues for good, but I feel very confident that it will (no rain has infiltrated thus far)! Also, Ron and his company stands by the work and if something happens, I know he will come back to take a look. The process working with Heritage Builders has been great from our first contact to finishing the work.

I was so impressed by the inspection detail and completeness through this company. Stacy Cam was…read moreamazing and the report will help me understand what needs to be fixed and what can be on a later to do list. Really appreciate the detail and the multiple pictures and videos explaining the inspection. Thank you for helping me on my wonderful house!

Hands down the best home inspector I've worked with. Stacy did a tremendous job with integrity. She…read moreinspected my under-contract home thoroughly and found something very critical that helped me back off to a different one. Of course, she inspected that one too (I had to pay twice, but that's why I hired her!) and finally brought me peace of mind. I strongly recommend her!!!

HIGHLY RECOMMENDED O & S did a great job of cleaning our…read moreeaves & gutters on our home. They were prompt, professional, and reasonably priced. I will definitely call on them again for this service, as there is no way I'm going to climb up onto our high roof!

O & S always does a fantastic job cleaning our windows. Sean and Xavier were polite, efficient and…read morethorough. I mostly communicated with Sean throughout the process and I was very pleased and impressed with the level of professionalism. I can't say enough good things. (As a bonus, they wore shoe coverings in the house.)

My house is old, with as much character as it has maintenance needs. In the last month my hot water…read moreheater, a shower faucet, and an end cap on a cast iron line under the stool all went belly up. De Hart took care of it all - efficiently and professionally. Their staff was awesome. LeAnn, Kurtis, both Chris's and Zach, earned a 5+ with me. I've been fortunate enough to receive good customer service with various home repair companies. But these folks are in a different class. They were extremely professional, while also friendly, informative, and skilled at diagnosing and fixing the problems quickly. I signed up for the VIP furnace and AC maintenance plan without batting an eye. I know it'll pay for itself in the long run by extending the life of my "mature" HVAC system. Their furnace maintenance was thorough, and the receipt included a detailed rundown of system pressures they took. They explained that these readings will be used as a baseline for comparison next year. They informed me about basic maintenance I can do. I'm curious about this stuff and like to learn, so I can do as much of it myself as possible.They even put easy instructions for annual water heater draining right on the unit. I have confidence in their integrity, that they will only suggest maintenance or repairs that are actually needed. Also, Leann went to bat for me when I ran into a snaffoo with my home warranty company, when they ordered the new water heater from Texas rather than getting one locally. Leann made extra calls to iron things out, got authorization to order a unit locally, and we had hot water pronto. Lawrence, thanks for your commitment to excellent service. This level of quality starts at the top. And thanks to your awesome staff for taking such pride in their work, and good care of me and my old house. Oh, and I'll add that my review is as true as my wish NOT to have anything break today. I really like all you De Hart guys and gals, but I'd rather see you in the grocery store:-)

Charged me $150 to tell me what I already knew, even after I made it clear to the receptionist that…read moreI knew what the problem was, told them the unit model number and serial number, and the parts needed. All I wanted was an estimate to repair, but they insisted that they had to see unit and told me I would not be charged to look. Completely false. And then they tried to sell me an overpriced heating unit. Will never call them again, and I recommend you don't either.

Imagine your husband has knee surgery and you need to hire a landscaping company to mow while he is…read morerecovering. I was so relieved to have one less thing to worry about. Now imagine having the lawn mowed and you let your four dogs out in the backyard to realize that the irresponsible and unprofessional landscaping company left your back gate wide open. This is like lawn care company BASICS. You leave the gate how you found it. I cannot believe this happened and we cancelled our service immediately. I was looking forward to keeping them on full time too. :(

These guys do fantastic work, they are prompt and reliable. Great company to work with.read more

We purchased our Drippe home in 2023. The build quality of the home is above average. The home…read moreinspector even annotated that on our report. Where the company really shines from our experience is the warranty department. This is a company that believes in and stands by their products. My husband and I have had the pleasure of working with Steve a couple of times over the years. After we moved in, we had an issue with our A/C unit, which was fully covered and resolved under warranty. We recently sold this home and even though it was out of warranty, Drippe still offered us support to appease our buyers when they absolutely did not have to. I would wholeheartedly recommend this builder and team. They care about their customers and take pride in their homes.

Piece of garbage company that I would never ever recommend anyone doing business with. Pretty much…read moreeverything they told us was a lie and the end product home for $450k is absolute garbage. Avoid this company like the plague. Mike Drippe is trash as was every employee he'd hired that I dealt with.