Tyler who's the on-call plumber came and evaluated our problems in a very timely manner and made…read morehis suggestion for repair. Thank you.

Just because someone hires a contractor doesn't mean they don't understand how to do a job and how…read morelong a job should take. Our experience Hukills was terrible. Something that should have taken no longer than three weeks has gone well over three months. Not sure why it's taking long since they routinely send out two guys to do the same job after each tiny portion of work is done incorrectly by first crew. They sent guys to do a flooring and didn't order enough materials - utter incompetence.. Had guys try to start work that wasn't approved due to lack of progress on first portion of the project. Lack of communication was inexcusable- expecting us to remain on standby in case they show up to work for a few hours, then not showing up at all. Lack of respect all around. Our doors were left open while they worked in our home and it ended up full of flies twice. They failed to secure our residence when leaving the home. They never laid paper down nor wore construction booties to protect our living space, so they tracked dust and mess everywhere. Came home to construction noise only, then had workers think it was okay to playing music and singing along. Had doors labeled "do not enter" and workers opened doors and entered rooms anyway. They left our lights on and we asked them to make sure they are turned off. They turned on extra lights and continue to leave them on each time. They worked here. When they would book an appointment to review their work and have things fixed that were still wrong, they never showed up on time. Their lack of professionalism, lack of common courtesy, utter disregard for customer private spaces and home sanctity is mind boggling. I don't recommend this company at all.

Michael is a high integrity, true professional. He called me back within 90 minutes. Then, within…read moremoments of arrival, he quickly found the 2 screws that had fallen out of tenant's pocket and wedged into back of clothes dryer...which were causing the squealing noise. But, did he stop at that? No, not this professional. Since he was already there and having to charge me for the call, he proceeded to spend a full hour completing taking apart the dryer, lubing every part, cleaning out any lint from the back, unplugging, disengaging and re-engaging the unit and checking it again at every step of the way. Now you know the way a man of his word who earns each of those 5 stars operates. Touche, Michael! May you live long and prosper!

Amazing professional and I cannot say enough great things!!!!! I bought this home and couldn't work…read morethe dish washer it would not close I was worried about my old appliances and everything was explained I was charged resins or I highly recommend this business I just bought this house and moved here I had to do so Much yo this home it was a relief my appliances though old were in great condition

Completely Different Issue (when it rains....)…read more I cheated and skipped the office phone and contacted JP directly *I was panicked and desperate*. HVAC people were supposed to start work and found a plumbing leak. Not an easy fix, it was an actual hole in the middle of our 1960's original plumbing (not at a connection point - I could have done that myself). Experienced plumbers are STILL in high demand and it's getting harder and harder to find someone you Know and Trust. Poor JP, because of this old house, I put him and Tank's Plumbing in my contact list *YOU SHOULD TOO* It was a dirty job, underneath the house, deep in the corner, muddy and a couple of dead rodents from the exterminator doing his job 2-3 years ago *YIKES and sorry :/ They are meticulous and do a quality repair. As a homeowner, this is the place you want to do your plumbing repairs. They replaced the entire section and connection that was nearby the degraded pipe. Makes sense that the connection a few inches from the hole was going to have problems next *thank you for thinking ahead*. It did not cost me anything extra and they came under estimated budget and made the repair in record time! They under promise and OVER DELIVER! Every homeowner needs to have a plumber on file, Tank's Plumbing *You're Welcome*

We were clearly quoted 65 an hour at the start of a fairly easy project involving fixing a dime…read moresized link on a pcp pipe. We wer charged 800 dollars for 4.5 hours of work, including the 50 dollars for parts. When we asked why the discrepancy in pricing, Jordan said he had said 165 an hour. Not true.

I just called to get an estimate for running a new line from our new appliances. I was transfered…read moreto Michael and he told me that they had enough work right out their back door so to come to White City just didn't make sense. I was referred to SOS plumbing by the gas company Avista which will be running a meter to my house. I will be letting Avista know about my experience with SOS plumbing.

My partner has a rule of no shoes in the home, and when setting up the appointment asked if they…read morewould have booties, or if she should go out and buy booties to provide to whoever showed up for the appointment. She was assured that everyone carries booties, so it would be no problem to honor the request. When the service guy showed up, he didn't have booties. He agreed to take his boots off to take the initial look, but said he would need to wear his boots to continue the work. My partner requested he wear booties, and he pushed back, questioning the logic of the request. My partner was polite when she reiterated her request that booties be worn over his boots. He went back to his van to call his office, and the, he opted not to continue with the appointment and suggested she go to someone else to do the work because he could not be bothered to honor the request to wear booties over his work boots. Bottom line: When setting up the appointment, my partner requested whoever did the work wear booties over their shoes. This is not an outrageous request. To then be told go get someone else to do the work for something that was arranged WHEN the appointment was made? Seems like a bad business model, and quite disrespectful to the customer.

Quick and easy. Nice people. I would definitively recommend them and will use them again I. The…read morefuture.

I had a plumbing line on the exterior of my building to the street that is compromised and failing…read more Anthony came out gave me a thorough exam, showed me through the camera where the damage was, snaked the line and put in high pressure water. Professional, efficient and experienced. Grateful to have their support. They then followed up with a bid for the more extensive replacement.

I've owned my home for about a year and have had many tradespeople in and out during that time…read more This is the first experience I've felt compelled to write a negative review about. Greg was assigned to my service request and did arrive on time. However, his overall demeanor was unfriendly and unprofessional, especially for someone in a customer-facing role. Shortly after he arrived, my daughter experienced a sudden medical emergency--a seizure, her first ever. I was in the next room calling 911 while emergency responders arrived. It was an extremely stressful and urgent situation. I have no doubt he could hear me screaming her name and calling emergency services. About 10 paramedics came stomping down my short hallway. It was quite the commotion. Before leaving with my daughter in the ambulance, I briefly let Greg know he could continue the work if needed. His response was: "Make sure your dogs are locked up. I don't want to be bit." My dogs were locked up when he arrived and he knew that. Given the circumstances, this felt incredibly lacking in awareness and basic human empathy. I understand safety concerns, but the timing and delivery of that comment were inappropriate. I rarely leave negative reviews, but this experience stood out for all the wrong reasons and this guy shouldn't be entering any one's home.

Contacted Greg on Saturday and he showed up Tuesday morning--four hours early! Did a great job on a…read moretoilet replacement at a fair price.

Great service every time. Family run business done really well. I trust that these guys will do a…read moreprofessional job and they don't leave you hanging. I've thrown them some curve balls and they handle it without missing a beat. They've installed a gas line and a water filtration system, dishwasher, and faucets for me.

Had to call a plumber on a Sunday evening when my father's only toilet got severely clogged. After…read more40 minutes with a plunger and no luck, I took a chance on a newer plumber in the area and I'm so glad I did! The phone was answered promptly, and the receptionist kindly explained the after-hours rates while also offering a next-day appointment at the regular rate. Since waiting wasn't an option, they sent Nathan, the owner/plumber, out right away. He arrived to our place in Medford quickly, was incredibly professional and kind, and had the toilet unclogged in no time. While I hated needing an emergency plumber, Nathan made the whole experience smooth and stress-free. Highly recommend!

I had a water heater emergency. It is NOT easy getting a plumber to your home for repairs right…read morenow, even the 24/7 ones..... Eager Plumbing contacted me right away & came out within an hour and a half, & had the issue fixed within 2 1/2 hours from the phone call. Amazing! The water heater didn't even need to be swapped out for a new one. It was another issue & our plumber had the parts with him. I will definitely contact them for any other plumbing issues! Thanks again for all of your help Eager Plumbing!

Replaced water heater w/ 50 gallon Bradford White. Office staff over phone was very friendly. The…read moretwo guys that came out were very professional and friendly. They were prompt and did a clean professional installation. They took the time to answer my questions and school me about my hot water re-circulation pump and future maintenance needs of the new water heater. I highly recommend.

Top of the line Plumbing! Brooks Plumbing is the one you can count on to tackle the most difficult…read morejobs and deadlines! Excellent service! Brandon is the best.

Brandon and his crew did an amazing job installing new plumbing lines and fixtures on a home we…read morejust bought. Fair and conscientious I will definitely use their services again! Look no further than Brooks Plumbing for all your plumbing needs.

I purchased a new refrigerator and the water valve at the wall was leaking…read more I called several plumbing companies, expressing the emergency, all indicating it would be days before they could come out. Jason Sutton called saying he was just finishing a job and could be here in about two hours. He came in one and a half hours, fixed the problem, and charged me a very reasonable price. I would recommend him to anyone. Thanks Jason!!

I highly recommend Metro Drains! Super responsive, thorough, honest and reasonably priced. I had…read morea mainline plumbing issue and Jason was able to squeeze me in immediately, remedied the problem on the same day and provided me short and long-term solutions for my turn of the century house and it's unique plumbing. He thoroughly repaired the issue and gave me solid advice, where another local plumbing company just put a bandaid on the issue causing multiple visits (and thousands of dollars) over the years for the same issue.