First, let me say, that £55 for two with breakfast for one night is a 'no brainer'. You can't get better value. Room was large with a comfy large bed, clean (almost new) towels and an adequate size bathroom. Breakfast was more than adequate with choices of fruit juice, cereals, croissant, bread and a choice of cooked platefuls.
Unfortunately, on arrival, there was the annual carnival in town. Great for Stourbridge, and I certainly have no complaint about that except we drove around the ring road about six times trying to find the way in. In the end a steward guided us to the Tesco car park where we could park free for two hours. Reception at the hotel was extremely helpful. We were advised to park in the multi-storey for an hour or two as the carnival would clear up by 6 pm. It did and we managed to reach the hotel car park a few minutes later. I felt that management could have emailed us to let us know and, therefore, avoiding a lot of stress on our old hearts.
3 stars is about correct for this 'quaint' hotel. Old and needing some money spent on it to bring it up to scratch a little. Please lose the plastic flowers and plastic palms in the courtyard. Also, too many posters around the place. I am starting to sound like Alex Polizzi, the Hotel Inspector. However, she is right. The whole hotel is spoiled by all the bric-a-brac on the walls. Plain is so much better, and, less work for the cleaning staff.
Reviewers on TripAdvisor mention the staff and their lack of English. I would disagree. Yes, English wasn't their native language but they spoke it reasonably well. The service they gave was excellent and, maybe it was us, they were extremely friendly and chatty.
All in all, a pleasant nights stay. It seems that I am 'knocking' the hotel but this isn't true as £55 WAS a good deal read more