My wife and I have been going to Dr. Sterrn for several years. We have been very satisfied with…read morethe care, efficiency, and professionalism of Dr. Stern and the doctors that he has added to his staff. My wife has had two eye surgeries which were successful and done efficiently and compassionately. Followups were well done. For one emergency issue my wife was "squeezed in" and taken care of very well. The office staff is likewise courteous and efficient. We are very impressed with the whole operation.

Dr. Stern is wonderful. His office staff however leaves ALOT to be desired. Front desk not…read morewelcoming and his technical staff just stood around bickering with one another. So unprofessional, takes along time just to get an appointment and then you have to deal with the staff and their rude behavior just to get to the doctor. Wont go back.

I have been going there for two years now and I am impressed how nice everyone is. Dr. McNamara is…read morevery thorough, listens well, and is very kind. I am especially impressed with Kelly who helps with glasses selection. My lenses weren't working where I needed them to and she made sure I was comfortable and they did everything possible to make them right for me. They were terrific! I definitely recommend them and their service is top notch!

North Coast is great for yearly eye exams. Very up to date equipment. There are several locations…read more I've used the Amherst office. Also, I had an issue needing a small surgery and they made an excellent referral. And they respond quickly to emergency needs.

Dr. Borland is amazing. I have been going to see her for 6 years. She's great…read more I wouldn't trust anyone but her. My husband and daughter see her also. Her nurse practitioner is also great. I love using the MyChart messages services to get a hold of her if I have a question. She's always willing to help.

From the owner: Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is…read moreto provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.

Dr. Rosenberg and his team are the best. Quick, thorough and…read moreprofessional. Select from their fantastic selection of frames and you will get the best fit possible.

From the owner: Eye Exams, Eye disease, Lasik Co Management…read more Eyewear for all purposes!

Great place. Dr. Kosmidis is wonderful, his staff is great, thee testing is thorough and they try…read moreto get you through your exam as quickly as possible. I have been to both the Fairview and Elytra facilitates.

The OLD receptionist with the long gray hair, skinny, with glasses is quite rude and…read moreunprofessional! She along with the red-head that was at the front desk made a nasty comment in regards to a paying customer about their appearance and the word that came from the red/heads mouth was ,"Ew!" Totally uncalled for! I didn't want to make a scene so me taking the high rode i've decided to leave a review, I feel these two should face disciplinary actions for displaying poor services which was a result of me having a poor experience!

thomas pattison here...please excuse the large print and errors as i have no left eye and my right…read moreeye has a little eye vision... here is my story... .. i worked in media news all my life and over a year ago i had some trouble with vision and ended up at cole eye institute in beachwood with a doctor sood... i was told i had glaucoma but my vision in both eyes at the time was still 20-20 and my eye pressure was about 20 in both eyes... doc sood talked me into doing a surgery which was to be a easy one to lower the pressure even more in my left eye... the surgery happened and doc sood also took out my cataract... the surgery had a bad result.... my pressure went way up and not down in that eye and they eye would not open... i was in pain and the eye would drip like a faucet... the doctor said it would take six months to heal and that time came and went and i still was in pain and the eye would not open... doc sood gave up and sent me downtown and said they have better ways to treat me there.... i met a doc petkovsek and he was great... i liked him right from the start.... he also sent me to a cornea doc tohave him look at it and he did and said the eye was damaged too much but i needed to get the pressure down in the left eye as it was dangerous... doc petkovsek then said he was going to do another surgery on the left eye and try and get the pressure down and he did it and it did not come down and he repeated yet another surgery months later and this time it worked and the eye pressure came down... the problem was the eye was still shut and dripped like a faucet and was still in pain.... the doc said give it time six months to a year to heal and then he would get the eye opened via surgery... a year went by and i still had no left eye and had to hire help to drive me everywhere and help me in the home as i now had only one eye... i had to do this cost of people to help me right after doc sood closed my eye... i went hunting for financial and medical insurance help and found none... i went to the sight center to help me and got seriously depressed and lost the ability to do tv s[pecials or anything. close to a year later doc petkovsek sent me to another doc to open the eye finally and i went and saw him four months later and he refused to open the eye as he said the damage to my left eye was great and it would not work with my right eye ... i left even more depressed... doc petkovsek did not give up and he had another idea he had to get the left eye working with the right eye and would try prism glasses... i then waited agian for this appointment with a prism doctor and i saw her and she said no and sent me away... i am now being sent to another one... i called and wrote the ceo of the cleveland clinic and the head person at cole and begged for help... i got no response... i then wrote the ombudsman people at the clinic and she was nice and said she would get me help ...she said a team would be put together to help me and she would try and get me my money for the cost of the help back from the clinic. it never happened... i now wait till doc petkovsek comes back in two months as he is out as his wife had a baby... i still have no left eye and it drips daily and is in pain... i am finally getting help from the clinic on them teaching me how to live like this but as for fixing it and the cost of bills to pay people to drive me everywhere and help me is mounting up and with no help on these things in sight... i still think the world of doc petkovsek as he at least tried... i will also say the surgery staff for all the eye surgeries i had and cancer surgery is nothing short of spectacular.... i would think the cleveland clinic which i put on a pedistal over all other hospitals would have had the care by now to help me... tom pattison

First visit today for my daughter who's 11. Sam who got us started was awesome. He made small jokes…read moreand answered all of my questions. Dr. Mullins was awesome as well! He is really friendly and did a fantastic job with the eye exam. We will definitely continue to come here!

When I first went to North Coast Eye Surgery I was a little bit nervous not knowing what to expect…read more I found that Dr.Berger's staff is very courteous, friendly and helpful. Dr. Berger provides a thorough eye exam and is professional in every way. I am extremely grateful that Dr.Berger performed both of my cataract surgeries and that both of these procedures were performed by such a qualified, caring and professional physician. I highly recommend North Coast Eye Surgery with Dr. Berger!!! R.Hess

From the owner: Ravi Berger is a concerned and caring ophthalmologist serving the communities of Cleveland, OH.read more

I had some Medical coverage questions with respect to eye injections and out of pocket costs for…read morethose injections. Spoke to Julie from the billing department at the Beachwood site. She was so kind, helpful and caring about making sure the referral process wouldn't cause a problem with not getting the injection when my mother's new insurance coverage kicks in, in November 2026. She went above and beyond with giving me the clear insurance coverage and completed the referral request. It was a smooth and easy process.

I would never bring my mother back to Retina Associates in Westlake…read more We had a scheduled appointment on Friday and spent nearly four hours in the office for what ultimately amounted to about five minutes with the doctor. During that entire time, no one provided us with a meaningful update about the delay or gave us any indication of how much longer we would be waiting. What was even more troubling was the behavior of several staff members. Our exam room door was left open, and we could clearly hear conversations taking place in the hallway. Staff members openly mocked and criticized their supervisor, referred to by a derogatory nickname, and joked about patients who were calling with concerns. One conversation involved a patient receiving dialysis who was reportedly experiencing vision problems. Rather than expressing concern, staff laughed and joked that if he couldn't see, he probably wouldn't be driving in anyway. Another discussion involved a patient who was having an adverse reaction to eye drops or numbing medication, and the focus seemed to be on finding ways to avoid dealing with the situation themselves rather than helping the patient. The complete lack of professionalism was shocking. Patients trust medical offices with their health, privacy, and dignity. Hearing staff speak about patients and coworkers in this manner completely undermined that trust. When the doctor finally entered the room, she apologized for the delay and mentioned that they had several complex new patients. While I appreciate the apology, it did not make up for the lack of communication, the excessive wait time, or the unprofessional atmosphere we witnessed throughout our visit. Long waits can happen in healthcare. What should never happen is staff openly mocking coworkers, making insensitive comments about patients, and conducting those conversations within earshot of the very people they are supposed to be caring for. This experience raised serious concerns about the culture of this practice, and I will not be returning.

I can't say enough wonderful things about Dr. Kaye! He was incredibly thorough during my eye exam…read moreand, most importantly, took the time to address my dry eye issues. After years of struggling with this problem and feeling like no one was really addressing it, he made it a priority and also assisted my husband with the same issue the next day! It is such a relief , being new to the area, to find a doctor who genuinely listens, takes the time to understand your concerns, and provides thoughtful care. I'm so grateful I found him and would highly recommend Dr. Kaye to anyone looking for a thorough, compassionate eye doctor, especially if you're struggling with dry eyes!

I called to ask what time my appointment was and when I called they kept me on hold for 20 without…read morecoming back to ask if I want to atill hold. I hung up after 20 minutes and they said please hold without asking me anything and kept me on hold for another 15 minutes. I called back and they just kept putting me on hold every time I called. Very rude people answering the phones. I asked for an office manager and they just said she didn't have a vm and I could leave a message. Extremely rude!! I will not be going back and hopefully they will get the front desk some customer service classes!!