Dr. Zipporah Balete was absolutely wonderful! She was thorough and professional, but also genuinely…read morekind, warm, and such a joy to talk to. She somehow manages to make the entire appointment feel relaxed and enjoyable without sacrificing an ounce of professionalism. Truly a breath of fresh air. I originally chose this practice because it was conveniently located inside Costco and the hours were so user-friendly. But after seeing Dr. Balete, the convenience is just a bonus. I would follow and visit this particular OD to an eye clinic located in the basement of the DMV on the last Friday before a three-day weekend. Absolutely wonderful experience. I'm so glad I found her and would recommend her without hesitation!

Dr. ZIPPORAH BALETE was awesome! Very helpful and made this visit a good one. I am normally not a…read morebig fan of appointments or doctor visits. But chopping it up with her was nice.

Krystal was very helpful with helping me pick out my eyeglasses. She has a great customer rapport…read moreand desires to be compensated for her customer service.

I've taken my children to Dr. Dirksen for the last three years. I highly recommend Pacific Eye, as…read moretheir patient care is top tier. Dr. Dirksen is very professional all while making the eye exam a positive experience for my kids. He's very patient and has exceeded our expectations.

I highly recommend pacific eye for amazing eye care. I personally was taken care of by Dr.Amir and…read morewas more than pleased with his patient care. Great attitude and amazing experience overall .

Staff are very nice and professional. There is lots of parking. From start to finish my eye needs…read morewere addressed.

Amazing great and friendly medical assistants and doctor. Everything in same place. The frames are…read moreoverpriced!

Dr Abroms was in another office previously. Imagine my surprise when I saw him at his office…read moreyesterday. It was a miracle that I got to see him. After suffering with a problem with my eye for several months, he diagnosed my problem right away. Thank God for professionals like him

My mom went in today for her cataracts. The gentleman at the front was so nice and explained…read moreeverything to my mom in Spanish. My mom is primarily Spanish speaking but he sat with her. Helped her fill out the papers, and assured her she was in good hands.

Dr. Ng is a great eye Doctor. He examines my eyes yearly & updates my reading prescription…read more He always provides useful information as well. Staff is polite & professional. Never a long wait either.

Dr Ng has been seeing me for quite some time now. I went in March, 2024 and he said cataract…read moresurgery will be in my near future. I understand it is a simple surgery but it made me nervous. He was laughing and making jokes while I was feeling anxious and didn't appreciate his making light of, for me, a surgery I was not looking forward to. I have since made an appointment with Dr Amir of Pacific Eye Care. His reviews are stellar and I look forward to seeing him. Will probable change over to him.

Dr. Ahmad is great. He explained everything re my eyes…read more Krystal with Pacific eye optical is great. Very friendly, explained what would be the best progressive lenses for me. THANK YOU ALL. You are the greatest. I spoke with others to come to your office.

The staff at this office is amazing!! From reception to exam and ordering glasses, the staff goes…read moreabove and beyond. They are courteous and friendly. Dr. Oh was fantastic and provided excellent explanations during the eye exam. She was very professional and friendly. I highly recommend them.

I had a really nice experience here recently. I needed to get set-up with a new eye doctor and this…read morelocation worked well for me and also had pretty good availability for getting an appointment. I appreciate their online check-in process, as it helped to fill out everything ahead of time. They processed an authorization with my insurance before my visit, so all I had to worry about day of was my co-pay. Even though I had an appointment, I was waiting over a half hour to be seen, which was a bit frustrating but I understand delays can happen. Getting a call in advance would have been nice, though, as I was missing work trying to make this appt. Dr. David Bowin was great! He didn't try to sell me on anything I didn't need. The whole office is clean and set-up with what's needed for an eye exam. The staff were friendly and I was able to schedule my next appt a year out before I left!

I would not recommend going here. After ready many reviews on yelp, I decided to give this place a…read moretry and called to make an appointment. While there was a bit of a wait, I didn't mind. However, when I showed up for my appointment, I was told I had to take a mandatory retinol eye exam in order for the doctor to see me. There was no prior mention of this charge when I made the appointment, and it felt misleading and frustrating. I agreed to it reluctantly because I had already waited so long for my appointment, and I needed my eye exam. During the exam, the doctor and I discussed contacts and he recommended I stay on them since glasses tend to make me dizzy. He checked my eyes and told me my prescription hadn't changed. I left with my prescription and assumed everything was fine. Fast forward 6 months, and I realized I couldn't find my prescription. I called to ask if they hey could simply print me a new one, only to be told that I never had a contact lense exam, which was an additional charge. They also told me that I'd need to redo my full eye exam (which is only covered by insurance) to get the prescription, and that would cost upwards of $150. I was confused especially since I specifically talked to the doctor about my contacts during my appointment, and he told me that my prescription hadn't changed. I also felt blindsided by the additional costs. To make matters worse, when I called my insurance company, they confirmed that retinol eye exams should be optional, not mandatory, and this offices policy seemed unusual. When I explained this to the receptionist, she was incredibly rude, and honestly I ended up crying. I've never felt so disrespected and confused by a healthcare provider. This was the most disorganized and uncaring experience I had at an eye doctor's office. I would never recommend this place to anyone, and I regret going here.