Dr. Ahmad is great. He explained everything re my eyes…read more Krystal with Pacific eye optical is great. Very friendly, explained what would be the best progressive lenses for me. THANK YOU ALL. You are the greatest. I spoke with others to come to your office.

The staff at this office is amazing!! From reception to exam and ordering glasses, the staff goes…read moreabove and beyond. They are courteous and friendly. Dr. Oh was fantastic and provided excellent explanations during the eye exam. She was very professional and friendly. I highly recommend them.

All doctors are super professional but the problem I have is with the call center. They say to…read moreconfirm appointment which I do. I make arrangements for a driver to and from to the doctors office . I get to the office and my appointment has been cancelled. The reason "The doctor is not here today" we called and left messages plus voice mail. All to a wrong number or maybe never done because why would I show up for my appointment. Very Very disappointed

Are you freaking kidding me! After having my mother's appointment canceled by the doctor and then…read morerescheduled for an appointment 6 weeks later, we walked into the office this morning to find out the doctor had canceled the appointment again! She had even received an email to confirm the appointment, to which she replied yes and received a "thank you for confirming" response. In my opinion, the doctors in this office do not care about the problem this creates for their patients when they do this. This has happened to us a total of 3 times and this is the second time we weren't notified before hand. And to wecare@paceyemed.com, save yourself the trouble of responding to my post suggesting I contact you to work this out. I have contacted you before and never received a response.

I have never been so impressed with a doctor as I was with Dr. Shapiro. It was a very long…read moreappointment (3 hours) but I feel like I know a lot about laser eye surgery. You are given a very detailed exam and he spends the time to explain all the options, including wearing a set of contacts around the office and outside so you get a feel for the differences. Randy, the technician, administered the exams and was very friendly and professional. I am considering changing doctors and having my regular exams here because Randy really knew his stuff. The follow up by the office staff in Venture was wonderful. Sandy called me twice to set up the prescriptions, which was very surprising. I don't know if I can afford to do the procedure this year but it is definitely something I plan on doing in the near future and when I am ready, there is no doubt I will have Dr. Shapiro as my doctor!!!

10 stars!! 15 on a scale of 5!! Dr. Shapiro is the greatest. I recommend him without reservation…read moreand with the greatest confidence in him as a laser eye surgeon, which is all he does -- not cataracts, just 100 percent laser eye surgery. In short, I was looking for a doc who was a technical expert; was going to be my eye doctor from beginning to end -- from the initial intake or "sell" appointment, to surgery and through the follow-up; and who would be accessible and accountable to me -- if I had a concern in the middle of the night, I wanted to be able to reach him or her. What I didn't realize is that I also wanted someone who had the latest laser -- what was then the third iteration of laser - and who was a very patient person. I got all of that as well as a really nice and personable human, and someone who treats his staff well enough that the "newcomer" has been there for 15+ years. The system that Dr. Shapiro has maps the inside of the eyeball. This iteration of laser locks onto the landmarks in the eye mapping; if the human or technology were to move or have any kind of surge, the laser would know that and immediately stop, eliminating all kinds of human error. I called his office one time to ask a question. He was in the office and overheard his assistant talking to me. More proactive than any doctor I've ever had, Dr. Shapiro got on the phone, asked me what was going on, and gave me detailed information. I was soooo impressed that not only could I get a hold of him if I'd tried calling him, but I actually got him when I hadn't even tried. That is HUGE to me. Where he totally amazed me was in his patience with me on the day of surgery. There is a choice between what I guess I would call the "prescription" of the surgery, or how you want him to "tune" your eyes. The choice is between seeing extremely well at one distance, like close-up for surgery; or to have blended vision, such as mid- and longer-distance, so you can see someone's face across a table and also see street signs on the freeway. To do the blended vision, the doc literally "sets" one eye at one distance and the other eye at the other distance and the patient's brain melds the two distances together. On my first visit to his office, his team gave me contacts that represented blended vision. All things being equal, I would have picked that option, but some people's brains don't integrate the two distances well. I have a history of motion sickness, and I didn't think I'd tolerate blended vision, so I picked the single distance vision. But on the day of my surgery, he told me that he thought I would tolerate the blended vision. He set me up with contacts again and told me to take my time, go outside, and see what I thought. Literally, he had his surgical team wait for me for at least a half hour while I walked around. I changed my mind and decided to try the blended vision. It worked, and two years post surgery, I haven't had a single issue with decision or with motion sickness, and am so glad I have the blended vision. I am extremely grateful to him for his excellence and his patience! The only downside is slight: When I did my original search for a laser eye doc, I looked for someone near San Luis Obispo. Dr. Shapiro's laser office is in Ventura, and he has satellite offices to do the initial meeting, and pre- and post-op appointments in several cities: Santa Barbara, SLO, etc. I did all of the pre- and post-op appointments in the SLO office, but I had to go to Ventura for the surgery. Not a huge deal, since I'd have taken the day for the surgery, but it wasn't originally what I was hoping for. Overall, I am very happy with my eyesight and Dr. Shapiro. My husband has decided it might be time for this surgery, too. If he decides to do it, we'll be going back to Dr. Shapiro.

I would like to say that Dr. Carter at Paveloff Vision Center is just wonderful. He performed my…read morecataract surgery with the laser system and i have had no issues at all. in fact, my experience with Dr. Carter couldn't have been any better, he was very attentive to all my concerns and explained the procedure in detail on what I would be expecting. The whole surgery took about 20 minutes and my post op consultation went great. The staff at Paveloff Vision Center are very courteous, and helpful. I would recommend Dr. Carter for any eye care that you may need.

Excellent experience; very profesional staff and Dr. Paveloff is a top notch ophthalmologist.read more

Dr. Winthrop is amazing!! One day out of Lasik and my vision is perfect with no recovery symptoms…read more His lasik machine is top of the line and much more advanced than others in town. Worth every penny to get the top of the line technology which has had major improvements over others. I cannot recommend him enough!

Still the best ophthalmologist in town. Competent, caring staff, state-of-the-art, equipment,…read moreknowledgeable, first rate in every way.

June 18 2026 Great people, great service. Absolutely fine cataract surgery recovery. I am 20 20…read moreagain thanks to Dr. Merrill. From my first visit years ago to my last one, every person at Pacific Eye has been considerate and willing to spend the time necessary to explain each procedure. I am almost deaf so they are willing to do that for me and I am sure they will do the same for you. Dave Wilcox

This is a horrible place!!!. I am a exiting patient and try to scheduled a routine eye exam. They…read morewant to charge $150 copay. I called my insurance and they said it should be $0 copay. If they have question and can call my insurance to verify. I called back to this office and told them. The person I talked to is really rude. He said that there is no need to call the insurance to verify. I told him that you basically does not want my business. I have been with this place for many years. Very sad!!!

Krystal was very helpful with helping me pick out my eyeglasses. She has a great customer rapport…read moreand desires to be compensated for her customer service.

I've taken my children to Dr. Dirksen for the last three years. I highly recommend Pacific Eye, as…read moretheir patient care is top tier. Dr. Dirksen is very professional all while making the eye exam a positive experience for my kids. He's very patient and has exceeded our expectations.

Dr Abroms was in another office previously. Imagine my surprise when I saw him at his office…read moreyesterday. It was a miracle that I got to see him. After suffering with a problem with my eye for several months, he diagnosed my problem right away. Thank God for professionals like him

My mom went in today for her cataracts. The gentleman at the front was so nice and explained…read moreeverything to my mom in Spanish. My mom is primarily Spanish speaking but he sat with her. Helped her fill out the papers, and assured her she was in good hands.