I came with a group of girlfriends for my birthday and we had the best time ever!! Everyone kept…read morecomplimenting on how this spa was such a great choice to do after the beach. Before our massage/nail service, we were seated outdoors in the patio area and served complimentary fruit, tea, and champagne. The vibe outside was so cute and relaxing. It felt breezy and nice. The masseuses came out to put heated neck wraps on our shoulders and soak our feet in water with rose petals and rub our feet. We had fun chatting with them. The people working here are so friendly and fun! Our services were great as well, which included facials, swedish and thai massages, and a manicure. Love that there is an attached nail salon. We came in a large group of 8 but they were able to fit us all in the same appointment time. We paired up in rooms for the massages. After our service, they served us delicious coconut water and more snacks/drinks. The owner even surprised me with a little ice cream, and sang a birthday song, and gave us a bunch of spoons for us to share. They brought out a sweet sixteen sign for fun even though I'm definately way older haha. All of us had a lot of fun and laughs. Thank you so much for giving us the best time and making me feel special :) It exceeded my expectations and is memory I'll take away with me. Highly recommend for a girls day here!

I am really confused about this spa considering the great reviews and prices. The staff were…read moregenuinely kind and trying hard, but the whole experience felt like a neighborhood massage spot with luxury-spa ambitions. The amenities were cheap, the AC wasn't working, appointments ran late, and the operation felt held together by good intentions. Somehow a massage and facial became an almost four-hour adventure. The massage was fine. The facial was terrible. No one was rude--the place was just spectacularly unpolished. If you're looking for a basic neighborhood massage, you may be perfectly happy. If the website has you picturing a serene, elevated spa experience, lower that vision several floors. I went in for relaxation and left needing a glass of real wine and a legitimate spa day.

Came here to get a massage and had a good experience for the most part…read more I had the stone soother massage and requested the masseuse to focus on my shoulders and lower back. They worked hard on my shoulders, but I felt like my lower back was barely worked on. They also had some interesting massage techniques I've never experienced elsewhere which made me feel slightly uncomfortable, but overall it was still a relaxing massage. Overall it's probably nice to go here if you're staying at the hotel, but I wouldn't pay $200 + valet to just come for a massage. Facilities are nice though and staff was friendly.

My first time getting a massage to this place my massage therapist was Yessenia it was a nice…read morepressure and relaxing. Although it was quick it's probably because i didn't come early. So reminder make sure you come early so they wont add it to your appointment time. On point! I was a bit disappointed about the pool it was kind dirty like grass in it. Seems like it wasn't maintained for a high end hotel. But overall it was a nice a day to unwind.valley parking fees. I was referred by resortspa club but couldn't do appointments there and if you booked directly they don't honor points which was another disappointment. ‍

Ky was amazing! she paid attention and was really intuitive. I highly recommend her. what a great…read moreexperience. thanks for taking care of me Ky.

I signed up for the premium monthly membership at Simply Massage Burke Williams because a friend of…read moremine is a massage therapist there, and I was genuinely excited about the value--$135/month for an 80-minute massage with a "complimentary upgrade" like deep tissue or sports massage sounded like a great deal. Unfortunately, my recent experience was really disappointing. Since my friend wasn't available, I booked with a different therapist and asked for the deep tissue upgrade. Before we started, I clearly explained that I'm a distance runner and was looking for something between a sports massage and deep tissue: focused work, but not the kind of super intense pressure that leaves you sore for days. The massage therapist was so nice and I really thought we were aligned. But pretty quickly, something felt off. It took me a while to realize what it was, but there was no music playing at the start of the session. The therapist didn't turn it on until 20-30 minutes in, which made the whole beginning feel awkward and not very relaxing. There were also some basic details that were missed. I had forgotten to put my hair up, and instead of helping manage it (like placing a towel over it, which most therapists do) my hair kept getting caught and falling onto my neck. Rather than addressing it, the therapist just avoided working on my neck altogether which is an area that really needed attention. As for the massage itself, the technique just didn't meet expectations. At times it felt like the therapist was attempting pressure point work, but without enough pressure to actually be effective. I did mention that I could handle more pressure, but there wasn't much adjustment. Overall, it didn't feel like a deep tissue or sports massage, more like a very light, unfocused session that didn't address what I had communicated beforehand. I left feeling frustrated and honestly pretty upset that I had used my monthly massage on an experience that didn't meet my needs. I typically tip 20-30%, but this time I only tipped 15% because of how disappointed I was. I ended up sitting in my car afterward and crying because I was so frustrated--both that the massage didn't help when I really needed it, and that I hadn't been more assertive in the moment. To their credit, when I reached out afterward, a manager named Jamal was kind and responsive. However, he said he wasn't local to the Marina del Rey location and would pass my concerns along. That was a week ago, and I haven't heard anything since. The lack of follow-up only adds to the frustration. Since I'm locked into a 6-month membership, I'll have to give it another try, but moving forward I'll likely only book with my friend and won't continue after my contract ends. Overall, this experience didn't match the level of quality or professionalism I expected from a place with Burke Williams' reputation.

The cutest wellness spot! I came here with my mom and sisters for a wellness spa day. The ambience…read moreis so peaceful. The decor is so beautiful and they offer a great selection of holistic products available for purchase. We got massages and went in the sauna. The massage was so relaxing! After our sessions, we hung out in the garden and drank some tea by the fire. It was such a nice way to spend an afternoon.

Really disappointing experience and definitely not worth the price…read more The massage room was extremely hot, and even after I mentioned how uncomfortable it was, nothing was adjusted. I was simply told that they had a fan running, but the room still felt unbearably warm throughout the service. This was around mid July, when it was hot in LA. The music was also distracting because the volume kept going in and out (loud one moment and turned off or quiet the next) which made it difficult to relax. As for the massage itself, it felt more like light petting than an actual massage. The pressure and technique were very underwhelming and nowhere near what I expected for the price. Also, WARNING: this place does not automatically provide you with a shower. Even if you use the barrel sauna and have a massage afterward, the shower may apparently be "reserved" for someone else. So you can end up leaving sweaty and covered in massage oil with no way to rinse off. For what they charge, the entire experience felt poorly managed and like a total rip-off. I would not return.

Just had my first bodywork session with Tricia and it was AMAZING!! It was exactly what I was…read morelooking for. I was in the market for someone who is familiar with structural bodywork and really knows their stuff. I didn't want a general deep tissue massage, I wanted a therapeutic session specific to my physical therapy needs. It takes a lot of experience and intuition to reach this level of expertise. I didn't even have to give Tricia much information, I just told her roughly where I have issues/tightness and she went to work and found all of the places that needed working out - and then some! Incredible and detailed work that was much appreciated and gave me much relief. Pricing is incredibly fair. Can't wait for my next session! Will definitely be going to her regularly from now on. I feel lucky to have found her. Tricia is a gem.

Tricia is an extraordinary therapist whose work transcends the expected. calling her a massage…read moretherapist hardly does justice to what she offers. she is honestly like a musician with the body--attuned, responsive, and profoundly intuitive in her practice. She has a presence and lets the body guide her hands. rather than following a predetermined routine, she truly listens with touch. she lets the muscles, fascia, and breath guide her work. I leave feeling a renewed sense of balance, groundedness, and care. her integrity, empathy and mastery of her craft are evident. you will find no better than her!

I've been going to Master JJ for a while now, and after several sessions I can say without…read morehesitation I'd recommend him 100%. In fact, I recommend him so much that I've sent my mom and several friends his way too. I originally came in for chronic tension and pain, and his detox massage has made a real difference for me. Calling it a massage almost undersells it. It's more of a full experience, he works in hot stones, cupping, and stretching along with the actual bodywork, and everything flows together in a way that leaves you feeling balanced from head to toe, not just loosened up in one spot. My honest advice: splurge and book 90 minutes or more if you can. The shorter sessions are good, but the extra time is what lets JJ really get to every part of your body and do his thing properly. You feel the difference.

Had an overall decent experience here. My girlfriend surprised me with a massage date so that was…read moreexciting! My massage wasn't bad but my girlfriend was in a lot of pain immediately coming out of the massage. Not sure what happened there but she didn't have the greatest experience.

Dada was AMAZING. It was a wonderful massage; the perfect pressure. The facility was also lovely,…read moreand tea and fruit afterward were a wonderful touch. Seriously such a great massage at a great price point.

They sold Groupons and they're closed. I got a refund and that's called a scam. SMH…read more..... Response to this response. Lady I care about MY experience which was I bought a Groupon and when I called to make an appointment your number wasn't in service, I had to call the hotel to find out you left. Is that professional? The answer is no and the correct answer is an apology not some drivel about the community, have a day.

LOVE, LOVE, LOVE Blanca and her beauty spa!! At Beauty Innovations, step into a sanctuary for all…read moreyour beauty and skin care needs. I tell Blanca what my skin goals are and trust her to take it from there. I feel like a new person after every facial. She does microdermabrasion, hydrofacial etc, works her magic to make my skin smooth and glow like glass. I'm now adding regular microneedling treatments, and I swear, I'm obsesed with the results. Many thanks to Blanca for her magical facials. Convenient location and plenty of parking.

Needed to use a fair amount of ClassPass credits before my monthly renewal and decided to check out…read moreBeauty Innovations. I chose the mini facial + infrared sauna. Parking: plenty of free parking although I came around 5:30 on a weekday so it may have been emptier because of this. Service: Blanca was amazing! You start in the infrared sauna, which is in a private room. You're in the sauna for about 30 minutes, and there's a towel laid down for you in the sauna. You can choose to sit there naked, since no one will come, although I came in a bathing suit so I sat in my bathing suit. They also provide you with a cool towel to wipe off after since you'll be sweating a lot in the sauna. Bring a water bottle or the spa has water. You can connect your phone to play music but I had brought a book so I read in the sauna. It is a bit smaller compared to other infrared saunas that I have been in. The light on the door gets hot, so if you're larger or taller, this might feel a bit cramped especially because you'll need to avoid touching the light on the door. Next, you'll get your mini facial! Blanca focused on extractions for me, as well as a charcoal mask and oxygen infused with antioxidants. This was such a nice combination of relaxation from the sauna and pampering of my face from the mini facial. Thank you Blanca!!

I've been coming here for years. Facials and massages - the team are professional, well trained and…read moreso nice. I have brought my stress and skin conditions, anxiety and celebrations into this small but sweet spa and always leave feeling rejuvenated. It's only 3 treatment rooms, quiet and small but incredibly well done. Would reco!

I couldn't recommend Spa Sophia enough! Everyone there is genuinely focused on treating the root…read morecause of your skin concerns rather than just the surface. Sophia has given me some of the best Hydrafacials I've ever had, and she's helped my skin build a much stronger, healthier barrier in such a short amount of time. I've seen such a noticeable difference in my skin! Tessa is also absolutely amazing. Her care and attention to what's actually going on with your skin is next level, and her product recommendations have been spot-on. You can tell how knowledgeable and passionate she is about skincare. I'm so happy I found Spa Sophia and would highly recommend them to anyone looking to truly improve their skin!

I live very close by in MDR so I was really excited to try this place as I was gifting a massage…read moreand getting one myself. I can report that I had an absolutely fantastic experience and both Tina and Julie did a masterful job. We did a couples massage this past weekend and opted for deep tissue. Both Tina and Julie are true masters of this technique and really did a wonderful job. I have been getting massages for decades at 5 star resorts to little local places so I really feel I know when it's a good session or not. Thankfully this was a good session. This is not a full service spa with steam rooms and full bass. It is a straight massage spot, but it's very clean and quiet which all that is needed for a great massage. They offer deep tissue, Swedish, Thai, reflexology, hot stones, cupping, full body scrub, pregnancy, and I'm sure a few other options. I tend to do deep tissue myself, but every now and then a Swedish is a nice call. Parking is really easy, it's located in a large shopping center, so there's plenty of free parking spaces right out front. Pricing is also very fair, it was $80 for 1 hr of deep tissue, and the entire staff was very friendly. I would highly recommend and will be back again in the future for more sessions.

Found it while on vacation at Marriott Residence. Great massages. Both Marty and I needed them and…read morehe actually relaxed. I really needed one as well. Very good massages. Convenient, parking and reasonable. Thank you.