I've used this company in many locations. They all try to up sell you, I get it. It's part of their business plan. But what I experienced here was nothing short of thievery. First was the guy standing at the road with a 50% off sign. FALSE ADVERTISEMENT. No 50% off. Second I told them not to mess with the tires as the air pressure was good. Of course they did and changed the pressure I wanted. Also left 2 valve stem caps off which I found out later. But the biggest issue was when they checked the coolant. They take a sample in a device and it floats little balls the better protection the coolant has. Well he takes the sample and all balls float. I know the coolant is good, I JUST changed it. But he proceeds to empty the coolant on the ground thinking I didn't see it and tells me I need to replace the coolant because it has poor cooling protection while showing me an empty tester. THIEF!!!! I'm sure this is probably a regular business practice so buyer beware!!! And by the way, oil was also low when I got home.
I did speak to the manager which was lip service as he did not follow up as promised. read more