Car broke down, they took over a week to fix it, and it broke down the same day (less than eight…read morehours) after they released the car to me. I sent them a demand to pay for the mess, and their lawyers threatened with legal action. The employees on location are phenomenal, but the corporate people? Not a fan, let's say. I would have put this review up in January when all this went down, if I wasn't worried they were going to try and lash out at me

the worst place i have ever been, the rudest people ever the shop looks old and gross. I.m a…read moreveteran these are so unprofessional and they have no idea what they are doing. DONT GO HERE MY VETERAN BROTHER AND SISTERS

They changed my oil just fine. Then they pumped up my tires. I asked for 35psi. Their machine…read moreclaimed 35psi but my car said 55. They refused to reduce the air. So I left, got my tires back to a safe PSI. I'll never use them ever again.

I had my oil changed on my Jeep at this location. The oil change itself was done fine…read more I called ahead of time to check prices, and was quoted one price and when I received my bill the price was $5 higher. I know that it is not a lot, but the guy at the center - I'm sure - was the one I talked to on the phone. He kept insisting that I called a different location. I looked at my phone and said no, I'm 100% it was here. The other store is a different area code... and he kept insisting with a smirk. I will never go back. It was easier to pay and leave, it's a shame.

Just purchased a Rough Country 3.5" suspension lift and 35" Cooper STT Pro tires for my 2019 Ram…read more1500 Laramie and had these guys install them. The Manager Brad went above and beyond for me during this transaction. They made sure everything was clean when I was done and everything was correctly installed the first time. Alignment was correct and truck is a dream to drive. This is my third set of Cooper tires from this company and I have been treated fairly each and every time I walk in the door. Great job guys.. A+ business and professional staff.

I have been a Les Schwab customer for over 50 years. I went to my local store in Weiser to get a…read morequote on new tires for my pickup. After telling the representative the size I needed twice, the technician there kept trying to sell me the wrong size tires. After working through that, I was quoted $1352 for a set of 4. Thinking the price somewhat exorbitant, I contacted Commercial Tire in Ontario for a quote, which I where I subsequently purchased the tires - $776 for a set of four tires of the same size, style, and manufacturer as those quoted by Schwab, a savings of nearly $500! What a rip-off from Schwab! Commercial Tire was cost effective and the personnel friendly and courteous, listening to my needs and not how much money they could take me for. Les Schwab was a great company went Les was alive, but now that the company is owned by a corporate hedge fund, it's all about money and nothing else. I'll never buy tires from them again! Not only that, the people that work there don't know anything about the business they're in, if my experience is any example. Look elsewhere than Les Schwab; I'll be going to Commercial Tire.

Have to say this is probably the worst tire shop I've ever got tires from. Noticed a HUGE shake on…read moremy truck going 60 to 70 mph and took it in so they " balanced" the front tires and the guy even said "someone didn't balance them" and the shaking kept going on so after giving them a chance to fix it I ended up just taking it to Les Schwab and the problem went away so Id keep that in mind trying this place out.

After getting the run around from another facility about mounting and balancing my new tire we…read morecalled these guys. They got us right in, swapped the tire for the new one, amd got us on the road again in under 15min.

I generally dread buying cars. These guys changed my perspective. From front-of-house sales, to car…read moresalesman, to back-of-house, the process was transparent and straightforward. No weird attempts at psychological manipulation. No hidden fees. No wasting of time. Highly recommend.

I can't stand dealerships. They're usually full of sharks, and if you're a woman, you're an even…read morebigger target. That has not been my experience here. We've bought multiple vehicles and get all of our service done here because they're genuinely different. I've always felt equal, actually listened to, and never pressured into things I didn't understand or didn't need. Scott in the service department is hands down my favorite. He's knowledgeable without being pushy, friendly without being fake, and always takes the time to explain things in a way that actually makes sense. Bonus points for having coloring pages for my kids to keep them occupied -- that alone tells you he gets real life. If you're tired of the typical dealership experience and just want to be treated like a human, this is the place. And Scott is the reason we keep coming back. (Pic is just one we've bought from hometown)

I got a full service oil change. Prices are high, not just on oil changes,but everything. So I was…read moreon my guard and cautious about really not overspending. Alex at the front was very reassuring and helped me get the best deal possible with the coupon I brought in. They were quick. I left my weed vape in the door and they acted like they didn't even see it. True heroes. Yes, I will be back.

I had $4,000.00+ work done on my truck replacing the transmission, so transmission fluid was new. I…read moredid not drive my truck after I saw them loosening bolts on rear axel. Checked reviews & saw differentials going out. So I took truck to a dealer. Dealer showed me black transmission fluid with chunks. It appears they drained my fresh fluid & put refuse in it. May they be bound to the Cosmic contract- Bible that says that they will repay 7 times what is stolen. Retarded to steal & be mandated to repay 700%.

Late yesterday afternoon, my Daughter (and her Dog) were traveling home to Portland from Denver on…read moreHwy 84, 18 miles south of Ontario and had a engine failure. I called Modern Auto Service and Kevin (who comely and confidently said he would take care of my daughter) sent a tow truck, had a loaner car ready for her and was prepared to work on her car first thing the next morning get her on her way. The tow truck was very quick and she arrived at their shop 30 minutes after closing. One of their mechanics stayed late, found the problem quickly (spark plug wire was loose) and sent her on her way with no charge other than the tow. We are big fans of Kevin and the Modern Auto Service team...they are honest, respectful and treated her as if she was one of their family. Happy Daughter, Dog and Dad!

Wow, just Wow!! Took our truck to them for routine services...they were awesome! This business…read morehas customer service down to an art. It is big city knowledge (personnel hold ASE certifications) meets small town values, honesty and courtesy. I can't remember a business that so impressed my husband and me. THANKS!!

Absolutely horrendous experience, complete runaround. They lie to you, tell you what you want to…read morehear and then screw you over entirely. Do not do business here, drive further, pay more, whatever you do, avoid this business at all costs.

I want to extend a thank you to everyone at Rich's. They were very helpful and kind when I had to…read morehave my car towed to their location and they allowed me to leave my car there for several days until the tow truck came to tow it away to another location to be inspected and possibly repaired. Thanks to everyone at Rich's. All of you helped to make a stressful time much less so because of your kindness and hospitality. Sincerely appreciated. :-)