Went to get an oil change today on an older vehicle I recently acquired. I was hoping to find a…read moreshop I could rely on for oil changes and routine maintenance going forward. The price was higher than I expected, but they completed the oil change while I waited, ran basic safety checks and diagnostics, and walked me through the full range of services they offer. This is a great spot for reliable and predictable service for your car.

If you need an oil change, drive yourself to the Valvoline on St. Charles immediately because the…read moregentlemen there will take care of you! Kyle, Shane, Zelle, Marv, Joshua: thank you for your friendliness and professionalism. I felt like my car and I were in good hands. Here you will encounter affordable, quick service with many smiles! Give them all a raise! Thank you Valvoline Instant Oil Change!

Fast, informative and extremely kind thank you to the whole team . I drove from Atlanta and needed…read morean oil change don't ask why I didn't get it before I left lol (women) we just turn on the car and go! But the team took care of me vacuumed the car and checked all my fluids

My husband brought his car here months ago for the radiator to be fixed and some electrical work to…read morebe done. They claimed to have installed a new radiator but needed some time to get the electrical stuff figured out. We were very patient and had to call for updates as no one ever called us to give us any info. My husband stopped there one day to check on the status to find his tires flat, rims rusted, inside the vehicle a complete mess with what looked like dog hair all over the new carpet along with greasy parts and wiring all over. He went inside and got nothing but attitude from everyone in the place. They told him they would get the car back together by Monday and to come back then to get the car. Monday he picks up his car and by the next day the "new radiator" is busted with nasty water? Fluid? all over the driveway. He calls there and the receptionist says there is no record of any work being done or a radiator being fixed on his vehicle!! Now the mechanic won't return his calls or give info on what they did to his car. It's in much worse condition than when he brought it there! If you care about your vehicle DO NOT bring it here!

I have been getting my oil changed every 3 months for the last 4 to 5 years. Now I need a new…read moremotor. Just finding out now they use barrel oil. Do not us this company. They do not maintain a service history for your vehicle.

Exceptional service, very friendly staff, quick oil changes and thorough checks…read more I always bring our SUV to this establishment. We've never had a problem and have come to know these amazing guys as super reliable. They're not trying to sell you everything in their shop, like some places and if you bring your own oil and filter, they'll change it at a reduced price. Cant beat that! See B (Brian) or Dakota as they are almost always there. They're a wonderful bunch to trust to change your oil.

Been there twice this week…read more I had front wheel and tire stolen off my vehicle and got a wheel from pull a part. They were able to mount new tire I purchased through them on a Saturday early in the morning with no wait, they had great attention and great customer service. Thanks to Shane and his crew they were happy to help me with a smile. The wheel didn't fit my car so I had to order the correct wheel for my car. I took the new wheel back and explained I purchased the tire last Saturday and Shane helped me. At first they said they could do it first thing in the morning. Then once the mechanic saw I just wanted to switch tire to other rim, he could do that right the. No problem. 15 minutes later I was finished thanks I didn't get there names but Sept 12th 2023 at 2pm this crew was amazing and had the best attitude, you have earned a loyal customer and word of mouth advertising for life. Thanks Also They offered each time to let them unload and load my wheels and tires. Probably safer but it was a great to have them offer.

Needed a part that wasn't in shop and my car was out of windshield wiper fluid. Matt gathered the…read moreinfo to find the part and personally filled my wiper reservoir. Matt always goes out of his way to make sure his customers are happy. His dedication is aspiring and much appreciated. I'll always trust my vehicle with Tire Choice. Judy Thorn

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

pulled up with a nail in my tire these guys had my car up…read moreand wheel off in 30 seconds super nice and professional I feel like Max Verstappen pulling into the pit!!

Incredible service! They came out quickly to replace a punctured tire! Both technicians were…read morephenomenal! Will see them next time I have tire issues!

I have been going here for years and never had a bad experience. Lee and Steve are wonderful…read more They always explain what the problem is and how much it will cost to fix it. Every problem is always repaired in a timely manner, at a reasonable price. I highly recommend them and definitely will continue to use them.

Good communication and solid pricing . Quick turn around .Would return for future needs.read more

Got an oil change here. Two days later my car said it had zero oil and wouldn't start. Took it to…read morethe shop and they said whoever changed it cranked on the wrong oil filter and let it all leak out. Called manager and he told me I was a scammer and made a racist comment. Avoid this place and gas station next door ran by the same people at all costs.

Just had car washed here. Purchased the St Charles wash and tipped $5. The inside cleaning was…read morePathetic!!!!! Areas not wiped down, one side of back floor not vacuumed at all. Stuff left under seats and not vacuumed. Probably the worst car wash cleaning I have ever had!! Would have gone back, but had to be somewhere! Will never go back!!

My go-to spot for oil changes for years! Honest, friendly service, and they never push you to buy…read moresomething you don't need. Can I give 10 stars?! Go see Teddy and the crew, they'll take good care of you!

Needed a quick oil change and went to the Wall Blvd location. In and out in 15 min even with the…read morewait of a car ahead of me.

My most recent visit here was decent aside from the fact that it took well over 30 minutes to start…read moremy service. Luckily I wasn't in any rush but it was a little strange that there was such a long wait- that usually doesn't happen. I attribute it to understaffing and give them grace. The staff here is always very polite and friendly. I'll be back soon enough for my next oil change.

Staff member who worked on my car was poorly informed. Toyota recommends a particular synthetic…read moreoil, GF-5 rating 0w20. I showed the staff member this in my owner's manual. He told me that they "do not go by the owners' manual" and that the only oil with this rating was the $140 upsell premium version. He did not know the ratings of the other oils on offer ($100, $115) but was adamant that only the $140 version would meet the Toyota spec. Had to ask 3 times to confirm this with the manager, who told me that all of their synthetic oil meets the spec. As I was leaving, a different crew member apologized and told me that there had been a lot of staff turnover. It took more than an hour to get an oil change. Guess I'll try the new Valvoline place down the street.