THEY STRIP OIL PAN THREADS AND BOLTS and then try to force you to sign a waiver saying they're not…read moreresponsible after the same individual did this TWICE to TWO SEPARATE VEHICLES. The first time I chopped it up as sh*t happens, they put a new bolt in free of charge so no issue. I've been there other times with other people performing the work, and no issues. But again today, the SAME INDIVIDUAL at Laurel, MS location off 16th AVE decided to act like I was an idiot as if I haven't already been through this with him and apparently that was the manager. Note to add: the other guys working were very kind and helpful and have no participation in it and kept apologizing. I contacted corporate so we will see I have it on video of witnesses (other workers) confirming what I say I true. Now I have a TEMP universal oil pan plug in which they expect ME to change out which renders the service I PAID them for of no use. (It's gonna drain all the oil back out) after spending $130 I hope to atleast get my vehicle back the WAY IT WAS WHEN IT CAME IN THEIR SHOP AND TO HAVE NICE CLEAN OIL (what I paid for)!!!! STILL NO CONTACT FROM "AREA MANAGER" and now they're pavina to remove mv reviews. Ridiculous. I will KEEP POSTING

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Laurel.

Sister took 2001 Toyota Echo in for check engine light…read more Charged $118 to check the code Charged $480 for a new EVP Canister - a part you can buy all day long for $155. ($125 on Amazon). Put it on a 23 year old car in a state that does not do emissions testing with a 1.5L 4cyl whose engine which was running fine. Hence, it seems like a perfectly valid option to just leave it alone. So my 68 year old sister paid $847 for an unnecessary fix. I'm sure "uh, we just fix what's broke, duh".

We were visiting Laurel for the weekend and got a flat tire. We found this Firestone and they were…read moretop notch!! Not only did they fix our flat, they were super friendly and gave us helpful information on Laurel. Great service, Great people!!

Excellent service. Lower ball joint broke on my Nissan Versa. They replaced both lower control arms…read more(with new ball joints) and the trans-axle on the affected side. Got me back on the road in one day. They even referred me for a tow to get the car from my home to their shop and included the tow fee in my repair bill. They made it all easy and "seamless". I highly recommend them.

From the owner: Specializing in: - Auto Repair & Service…read more- Lubricating Service - Auto Oil & Lube - Gas Stations - Automotive Tune Up Service

I have heavily contemplated on making this post, but I believe accountability needs to be taken…read more Rainforest Carwash and Oil Change is responsible for not tightening the oil filter on my truck after I had my oil changed on August 28th, 2025, and causing the engine in my 2023 Toyota Tundra to malfunction from oil starvation after the filter came loose. The engine is now seized and will not start. I have been without a vehicle for almost 6 months now (157 days exactly). It has been sitting in the sun and weather at Toyota of Hattiesburg and is undriveable due to their negligence. This has affected my job, families means of transportation, as well as finances. I want my friends and family to know what has occurred so that the same thing does not happen to them. I will go into detail below. I was leaving for work October 14th, 2025 at around 7 in the morning. I was driving down the road when my engine began to knock. I pulled over behind Sunrise Trading Post and I saw a red warning light on my dash that said to pull over immediately. I stopped and got out. After looking beneath my truck, there was oil on the ground. I called a wrecker, and my Dad came to get me to bring me back to my house so I could drive my mom's car to work. After arriving at Toyota, the mechanics there took a look at it and stated it was missing the oil filter, and whoever had done it last did not tighten it good enough, leading to oil starvation. They also stated it was not on the vehicle and it was believed that it may have fell off going down the road when the wrecker was pulling it to Toyota in Hattiesburg. They stated that it would be at least $17,000 for a new engine. So I called Rainforest CarWash and Oil Change in Petal and let them know what happened. After 2 to 3 weeks of them beating around the bush, looking for the oil filter between my house and where my truck died and denying it, saying they had footage of the oil change, but never showing me, saying they tightened it and put the O-ring on correctly, they filed it on their insurance and put in a claim. I thought things were finally, after almost a month, starting to progress. After 2 weeks of dealing with their insurance, United Fire Group, they denied my claim as you can see below, stating that it could be due to an engine recall with debris in the engine, an oil tech noticing a "gas smell", the timing, and a screw missing from the skid plate, all of which anyone with half of a brain could understand does not cause a loose engine filter. The oil filter began to loosen due to them not tightening it enough. This has been the most frustrating vehicle experience I have ever had. I want all of my friends and family to be aware of Rainforest's poor business practice, and I hope you will share this so this doesn't happen to you. I will be getting my oil changed at the dealership from now on. Interesting things to note are the time when I had my oil filter changed in August (6:17 p.m. right before closing time at their facility) and the picture of my engine I took before the wrecker picked it up. I believe the white circled object is my oil filter that fell off. Don't ever let this company perform an oil change on your vehicle.

Customer service is horrible. The manager is a true racist. I've NEVER had such blatant disrespect…read moreand rudeness from someone in my life... In addition, the car wash was useless.

* Zero Suction: The vacuums are useless. My 20-year-old handheld vacuum with a dying battery has…read moremore power than these. * Broken Equipment: The compressed air for dusting is either broken or turned off at every single bay. * No Supplies: There are zero paper towels or cleaning cloths available to wipe down your car. * Lazy Management: Management just stands around with staff instead of checking stations or taking care of customers. Save your money. This facility is poorly maintained and a complete waste.

From the owner: One quick and simple trip through our express tunnel is all it takes to add new life to your ride…read more From our Basic Wash to our Everything Wash, superior service is guaranteed in just mere minutes. Our state-of-the-art washes use neoprene strips to delicately deep clean your vehicle's rims and tires. With a gentle touch and meticulous eye for shine, we're proud to help residents of Mississippi and Louisiana fall in love with their vehicles all over again. Visit any of our Rainforest Carwash locations, and take pride in what you drive.

Ok, so one star is tooo many! I have had my oil changed there for over a year now. I live in…read moreSouth Florida and drive to Laurel around every 6 weeks. I use the synthetic oil Mobil 1. After this last time, somehow whenever they removed the oil filter they allowed oil to spill down the side of the engine. Which creates smoke as it hits the exhaust. The spilled oil is also trapped inside a cover our mechanic cannot access without a great deal of work and expense. Therefore, the oil that is trapped leaks out on the drive and anywhere I park. Also, as I drive it will smoke!! Thank you for such a wonderful experience!

From the owner: Precision Quick Lube provides oil changes and minor auto repair and maintenance to Jones County and…read morethe surrounding areas.

I am loving my new Crown. They are an amazing, people-first dealer. I have encountered a lot of…read morecoast residents who feel the same. They have gone above and beyond with personal, customer-centric service and I would definitely buy from them again.

I have been a customer with Kim's for 25 years and I have never been treated the way I was treated…read morethis week. I brought my truck out to be fixed the Uconnect was not working properly so I drop it off 2 weeks ago.They told me they would called to tell me the update on it they never called me when I wanted to know what was going on with my truck I had to call ever time. I talked the manager over the service department his name was David and he told he would let me know what was going on and when he said anything I could counted on it well guess what i never heard from him again. I talked to a guy named Caleb and my husband talked to him and he said he would call us with updates and let us know when the truck was ready and he never called. I talked to a lady in that department Friday she told me the part for my truck came in that morning and when they got it fixed they would called me that it should be ready Tuesday. My husband called twice Tuesday and left messages for Caleb to call him and he never called. So Wednesday morning I called and I got that lady again and she went to see if my truck was ready and she came back to the phone and said yes it's ready I asked her I thought somebody was going to call me when it was ready I told her I have not heard from anybody out there when I wanted to know something about my vehicle I had to call she said she was sorry I told her that's all I hear is I'm sorry if you were sorry you would take care of your customer better than that. So I go yesterday afternoon to pick my truck up when we get there they guy that was there his name was David a different David not the manager. He printed off the paperwork for us and telling us what was done then he said that they did a oil change on my truck and I asked him why they did that they didn't ask me or my husband to do that and we didn't authorize them to and they wanted me to pay for it I told him no I did asked for them to do that and I was not going to pay for it. So he called somebody and told them I didn't approve them to do my oil changed the person he was talking to told him that it was approved to do it so I ask him who approved it you didn't call me or my husband so who did you talk to he couldn't answer that. So he said that i owed them 100.00 dollars I said for what he said that's your deductible on the warranty we had so I paid it but the way I see it for all the aggravates I went through with them I should've had to paid anything because they didn't do what the said they would. Since they moved to this new location the service department sucks. They do not take care of the customers. I was going to buy my son a truck from them but since all this happened I just may not I will go to Hattiesburg. If I could talk to Kim and tell her what was going on I know she would take care of it. I have always dealt with her when I got all 5 vehicles from here.

I've had two vehicles for them to wash, detail, and wax. I was very pleased with their customer…read moreservice. They did an excellent job. I highly recommend them and plan to return again.