1. Burton's Express Lube & Auto Care

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    Laurel, MS

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    Burton's Express Lube & Auto Care

    5.0 (1 review)
    Open • 7:30 am - 5:00 pm

    Services - Burton's Express Lube & Auto Care

    Oil changes

    Routine automotive maintenance

    Burton's Express Lube & Auto Care Photos

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    2 years ago

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (1 review)

    THEY STRIP OIL PAN THREADS AND BOLTS and then try to force you to sign a waiver saying they're not…read moreresponsible after the same individual did this TWICE to TWO SEPARATE VEHICLES. The first time I chopped it up as sh*t happens, they put a new bolt in free of charge so no issue. I've been there other times with other people performing the work, and no issues. But again today, the SAME INDIVIDUAL at Laurel, MS location off 16th AVE decided to act like I was an idiot as if I haven't already been through this with him and apparently that was the manager. Note to add: the other guys working were very kind and helpful and have no participation in it and kept apologizing. I contacted corporate so we will see I have it on video of witnesses (other workers) confirming what I say I true. Now I have a TEMP universal oil pan plug in which they expect ME to change out which renders the service I PAID them for of no use. (It's gonna drain all the oil back out) after spending $130 I hope to atleast get my vehicle back the WAY IT WAS WHEN IT CAME IN THEIR SHOP AND TO HAVE NICE CLEAN OIL (what I paid for)!!!! STILL NO CONTACT FROM "AREA MANAGER" and now they're pavina to remove mv reviews. Ridiculous. I will KEEP POSTING

    From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Laurel.

    Rainforest Car Wash & Oil Change - Laurel

    Rainforest Car Wash & Oil Change - Laurel

    (10 reviews)

    I have heavily contemplated on making this post, but I believe accountability needs to be taken…read more Rainforest Carwash and Oil Change is responsible for not tightening the oil filter on my truck after I had my oil changed on August 28th, 2025, and causing the engine in my 2023 Toyota Tundra to malfunction from oil starvation after the filter came loose. The engine is now seized and will not start. I have been without a vehicle for almost 6 months now (157 days exactly). It has been sitting in the sun and weather at Toyota of Hattiesburg and is undriveable due to their negligence. This has affected my job, families means of transportation, as well as finances. I want my friends and family to know what has occurred so that the same thing does not happen to them. I will go into detail below. I was leaving for work October 14th, 2025 at around 7 in the morning. I was driving down the road when my engine began to knock. I pulled over behind Sunrise Trading Post and I saw a red warning light on my dash that said to pull over immediately. I stopped and got out. After looking beneath my truck, there was oil on the ground. I called a wrecker, and my Dad came to get me to bring me back to my house so I could drive my mom's car to work. After arriving at Toyota, the mechanics there took a look at it and stated it was missing the oil filter, and whoever had done it last did not tighten it good enough, leading to oil starvation. They also stated it was not on the vehicle and it was believed that it may have fell off going down the road when the wrecker was pulling it to Toyota in Hattiesburg. They stated that it would be at least $17,000 for a new engine. So I called Rainforest CarWash and Oil Change in Petal and let them know what happened. After 2 to 3 weeks of them beating around the bush, looking for the oil filter between my house and where my truck died and denying it, saying they had footage of the oil change, but never showing me, saying they tightened it and put the O-ring on correctly, they filed it on their insurance and put in a claim. I thought things were finally, after almost a month, starting to progress. After 2 weeks of dealing with their insurance, United Fire Group, they denied my claim as you can see below, stating that it could be due to an engine recall with debris in the engine, an oil tech noticing a "gas smell", the timing, and a screw missing from the skid plate, all of which anyone with half of a brain could understand does not cause a loose engine filter. The oil filter began to loosen due to them not tightening it enough. This has been the most frustrating vehicle experience I have ever had. I want all of my friends and family to be aware of Rainforest's poor business practice, and I hope you will share this so this doesn't happen to you. I will be getting my oil changed at the dealership from now on. Interesting things to note are the time when I had my oil filter changed in August (6:17 p.m. right before closing time at their facility) and the picture of my engine I took before the wrecker picked it up. I believe the white circled object is my oil filter that fell off. Don't ever let this company perform an oil change on your vehicle.

    Customer service is horrible. The manager is a true racist. I've NEVER had such blatant disrespect…read moreand rudeness from someone in my life... In addition, the car wash was useless.

    Southern Tire Mart

    Southern Tire Mart

    (5 reviews)

    I have bought tires and serviced multiple vehicles with Southern Tire Mart in Laurel, MS. I've…read morealways received what I paid for and honest helpful advice when I inquired about issues or concerns. I have used the other Firestone store in town, and they will rip you off by finding at least $600 and up of things wrong with the vehicle during inspection. Then they don't fix what you brought it in for but charges you anyway. Southern Tire Mart does NOT do this! I have tested them by giving the opportunity to agree that something is wrong. They gave the honest answer that nothing was wrong and passed my test. I have done this numerous times, and they pass every time. So many places take advantage of women, but not STM. STM is a first come first serve business, so if you want fast service, you should get there early (at or before opening). Call ahead to make sure they can get to you, if tires are needed, that they are in stock, if mechanic work is needed ask if they can do it. They will give you the proper advice. I don't know of any auto shop that doesn't have a waiting period or want you to leave your vehicle. I've used Laurel Ford and had to leave my vehicle for 3 WEEKS for a leak. Turned out the mechanic that changed the oil at Laurel Ford doubled the filter causing an oil leak. Southern Tire Mart now changes the oil.

    It seems that they prefer you to leave the car so if you don't have someone to take you there in a…read moreseparate car, you will either have to come back next day early or wait for it. One of the service advisors seems to be very cooperative however, the other was not, I went there with a brake and tire issue. They fix the tire issue the same day and the brake issue. I went back the next day early morning pick the car up and it wouldn't go in reverse. I took it back the next morning and I fixed it haven't had any problems except the brakes seem to be a bit spongy. On a separate occasion I took the car there because I was concerned about the brake light and the adjuster wouldn't even look at it. He said I need to come back the next day and I was concerned so I went to fire stone and fire stone, of course saw it as as safety issue so they went ahead and checked the brake light and took care of it even though they were backlogged. It seems as if a southern tire is a wannbe of fire stone.

    Burton's Express Lube & Auto Care - autorepair - Updated October 2026

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