I wish all businesses in America were like Quick Lube and Car Wash. This was the best place I have…read moreever gotten my oil changed at and maybe the best customer service I have experienced from start to finish. The service I received today reminded me of how customer service may have been back in the early 70's? It had a feel of nostalgia as if they have either been in business with the same owners or travelled from time when people use to be much friendlier. Although I arrived minutes before they closed, they really made me feel like a valuable customer. They were very friendly and every staff there greeted me with a warm, genuine smile and made me feel truly welcomed- Something I'm not quite used to in a auto/maintenance shop setting. It took me all but 10 minutes to get my oil changed and they were very accommodating to my needs. This was a big shock for me because I was used to getting my oil changed at Walmart across the street and having to wait 1.5 hours. - In the short time I spent at Quick Lube I learned 3 things. 1.) I learned how much of an impact good customer service has in repeat business, 2.) how incredibly untalented the staff at Walmart truly are and 3.) That I found a really good place with good people I can trust to get my vehicle serviced at. I may be asked what the difference is in getting an oil changed at Quick Lube compared to anywhere else, I'll conclude by saying that their shop closed when I wrote this review and the owner drove by asking if everything with my car was okay. They have earned a customer for life in me and after this experience, I can't imagine going anywhere else.

These guys are the best! Fast, friendly, careful and complete service. They have the expertise to…read moremake sure your car is serviced correctly. I have used them for years on all my vehicles and recommend that you consider doing the same.

My wife and I had a flat tire on the interstate. We were able to get enough air in the tire to get…read moreto Fryer's. The staff immediately took our truck and patched the tire very quickly. The staff could not have been more friendly and we were so appreciative! They turned a bad situation into a positive memory! Many Thanks!!

I was able to make my appointment online. At drop off, the staff was awesome! I told them what I…read moreneeded done/looked at and they had the car looked over and had an estimate very quickly. They send an electronic version and I looked over it and the prices were very reasonable. I let them know which ones I wished to proceed with and everything was able to be completed the same day. Definitely will use them for any future car needs!

We were attended by Hunter and he was amazing, very nice and helpful. He clarified some questions…read morewe had and solved our problem very fast. We recommend them.

They get 0 with me because of the way they tried to hustle me. First off the mechanic tried to tell…read moreme my truck was a manual swapped truck. When in fact it's not it came from the factory as a 5 speed manual. He also told me I had no more bushings left, well which bushing? Motor mount? CV Axel?. He also damaged my steering wheel he gripped it hard has hell and left a dent on my steering wheel. They tried to charge me almost $900 just for a rotor replacement. I went and got the whole front brake system re done for about $500 with a master mechanic. And what made it worse the Hawaiian punch guy behind the counter still tried to get a sale after I told them no, just give me my truck I'll be on my way.

Appt today went very well but phone system is really screwy. Hope the problem gets fixed soon!read more

If I were just reviewing my personal Sales Associate, Lee Allen, I would give 5 stars. He is…read moreAMAZING, kind, genuine and answered any/all questions me and my mom had. To be 100% honest, I wouldn't have bought my car there on 11/13 if it weren't for Lee. If you are looking to buy a car, ask for Lee! He completely saved our deal. If I were just reviewing the General Sales Manager, Shane Nerowski, and the other Car Salesman we briefly encountered, Jordan McCray, I'd give 0 stars. Shane was arrogant, aggressive, and overall one of the WORST sales people I've ever encountered. From the moment my mom and I walked in, he acted like we were dumb and like he was too intelligent, busy, etc., to give us the time of day, and this didn't change throughout the entire car buying process. Jordan was the same way, but we only briefly spoke. I test drove a 2024 Bronco Sport that was listed online for $44,338. I loved it and after Lee showed me all of its amazing features, I was ready to buy it immediately. I told Lee I would like him to try and negotiate the price, BEFORE TAXES, to $40,000. He comes back, after speaking with Shane, and hands us a paper with the price of $45,000 before taxes. I say no and ask him to go back and negotiate again. At this point, Shane comes over and talks to us himself. He says and I quote "I'm not going to go back and forth with y'all all night. What's the highest you can go?" To which I respond "Well the price online is much lower than this, so ideally I'd like 1,000 off of the listed price." And then I showed him another listing of the same car that was also much cheaper than the $45,000 he was so set on. He responds "I am not sure where that price is even coming from (it was the Mike Patton website LOL). And the price of the other car you're showing me is because of rebates." Me: "Why aren't I getting any rebates?" Shane: "It's right there in black and white on the website? Read the rebate stipulations yourself. What's the highest price you'll pay before taxes?!" Me: "42,500 and I will buy it right now." Shane: "Nope. Can't do it. Have a nice night." And then takes the paper out of my hand. We leave. Lee then txts me and says he got Shane to go down to $43,300. I respond and ask if he will take $43,000 and he agrees. Again, if it weren't for how much I loved this car and how great Lee was, I would have NEVER stepped foot in this place again. Shane should really be given a lesson on how to talk to people and probably take a few pages out of Lee's book.

THANK YOU STEPHEN!!! He needs a raise honestly he provided the best customer service I've ever had.read more

Absolutely terrible experience from start to finish…read more I arrived 10 minutes early for my scheduled appointment, only to walk into an office that looked like it was halfway through a demolition project. The waiting area was stripped out, dirty, disorganized, and had almost no seating for customers. It immediately gave the impression of a business that either doesn't care about appearances or is barely functioning. Despite having an actual appointment time, nobody even looked at my vehicle until roughly 45 minutes AFTER the scheduled appointment. Not updated. Not apologized to. Just left sitting there wasting my time. The worst part? After finally getting around to it, I was told they wouldn't even be able to perform the work at all. So to summarize: * Scheduled an appointment * Arrived early * Waited nearly an hour past appointment time * Received zero meaningful communication * Was ultimately told they couldn't do the job anyway Completely unacceptable and incredibly unprofessional. If your shop is unable to perform certain work, that should be figured out BEFORE customers burn an hour or more of their day sitting in a dirty lobby waiting to be ignored. An appointment clearly means nothing here. I normally try to give businesses the benefit of the doubt, but this experience felt disorganized, disrespectful of customers' time, and poorly managed from top to bottom.

I took my car to Josh for diagnosis of hesitation whenever I accelerated. After checking it out, he…read moredetermined it was torque converter after doing a transmission service. He got the parts order and had repair done in less than a week. I am so happy with his professionalism and his courteous communication through the process. His pricing was very reasonable. Additionally, after getting my car back, I needed brakes. He did a complete rotor and pads replacement and detailed my car. When I picked it up today, it looked fabulous and driving like it did when it was new. I am a realtor in Ga and Fla, spend a lot of time in my car. I am so happy I have found Josh. He will be out first call for our family auto needs. Go see him. You will be like me more than satisfied. Good honest car repair shops are hard to find! We found ours!

From the owner: 10+ years of general automotive repair experience. Fast, fair, and honest service. read more

Had a Cadillac I bought locally fixed here and they did a great job taking care of the car. We…read morespent a good amount of time talking and Chanc and his wife are great people. Here's what they didn't know. My son had heard me talk about how great they were and they charged me a fair price for the work i had done. He hit something in the road one afternoon and made it to their shop on his way to get my granddaughter. He was concerned about the oil pan. They stopped checked his car did a repair and got him on his way and never charged him a dime. They had no idea the young man was even my son. I'll be forever grateful for the good people they are. Add to this he's definitely one of the best mechanics you'll find anywhere around.

These guys have always been reliable and forthcoming. I don't believe they have ever tried to add…read moreon repairs or services that were unnecessary. They helped me get a lot of miles out if some older cars. Sometimes they have a high workload, but I see that as a sign of having a good customer base.

I took my bosses truck in to get the oil changed and I presented them with a coupon for $29.99 they…read moresaid OK and then I said also the truck belongs to a veteran there was a veteran license plate on the truck I had a copy of the ID of the veteran and they said the person had to be there in order to get the 25% discount for veterans OK I can understand that but what happened to the 2999 discount well after finish everything they told me it was going to be $82 I said what about the 2999 discount and they said your truck doesn't qualify for the coupon because it needs a different kind of oil. well why didn't they tell me that in the beginning? I wouldn't have gotten my oil changed if I wasn't get a discount!paying $82 and they didn't seem to care one way or the other they Misled me !

Quality of work: Fine Price: Decent (with coupon, see their…read morewebsite) My bad experience: Had my front and rear brakes changed. Was quoted a price of $320. Got a message that it was ready for pickup and the price was $294 because he "got the parts for cheaper" I thought this was great because I had a $25 coupon for brake work. Turns out on the invoice he just applied the $25 discount. I saw no proof he actually got the parts for cheaper even though he claims they were $10 less for each set of brakes. Did the math with invoice's cost of parts, labor and tax with no coupon ended up being the original price I was quoted. Be wary of what they tell you.

We've used Tire Pro to maintain both of our vehicles since moving to LaGrange 7 years ago. For the…read morefirst 5 years my wife had a traveling job, which put 225,000 miles on our 2007 Buick, so we were frequent customers, for both routine maintenance and repairs. Always honest and reliable. Lou and Roger have always taken good care of us, both in LaGrange and in Columbus (my wife now works in Columbus).