Got an oil change here. Very fast thorough service. Employees have a great attitude and they offer…read moremilitary discount. I will make this my regular.

Had a great experience with this location! I was in the area from out of town and had an engine…read morelight come on unexpectedly with loss of power. It was a Sunday so I wasn't sure anyone would be able to help me. Went to Jiffy Lube and the assistant manager, Quin, and Jimmy (I think) were so helpful in helping me diagnose and resolve my issues

So very happy with the Service! I called early on a Sunday morning and was advised services are…read morefirst come, first serve, but I wouldn't wait long. I hopped right in my car and drove over. I parked behind the car leaving next, left my keys inside, and sat in the waiting room. It was a small space, no coffee, no frills, but I was in and out in about 15 minutes, so no complaints. Besides, Starbucks is near by, as is Mc Donald's. The staff was informative, honest, and friendly, and I received a discount on my next service. While I was only there for an oil change, he did a general inspection under the hood and noticed my air filter was gross. It's a newer car which im not familiar with yet, so being informed and given an option (which I did), I was even happier. Can't wait to return!

I was able to pull right into a bay and asked for an oil change and a tire rotation for my car…read more Several of the employees got to work on these tasks and I was out in what seemed to be less than 10 minutes. Each employee I spoke with was polite.

Great service. Showed up on a Saturday and got right in without an appointment. Jeff and Chris…read morehelped us with a transmission fluid and oil change. Very thorough and helpful service.

We have been going here for years. will always choose them over the dealership for the basics…read more Quick, polite, honest. Explains the problems well without making you feel stupid.

Traveling for a conference and an oil leak sprang out of nowhere. They were able to look at it…read morewithin 10 minutes of calling. Oil filter was loose, they had it fixed and we were on our way in 5 minutes. Great service, very kind.

Dropped my baby corvette with them. Was astounded at the attention and communication. Great guys…read moregreat service great price. So happy with them.

Have been a customer twice regarding tires. 4 years ago leaving work I had a flat. I had the wheel…read moreoff and a co-worker gave me a ride to here. They were friendly and replaced the tire in about 10-15 minutes, it seems just before they were closed for the day. My recent appointment was for a full set of tires. During the phone call they notified me of a tire sale. After researching the tire I went with their recommendation. The appointment and quote were setup. I arrived a few minutes early for the appointment, and everything went fine it took about an hour for the tire change. The quoted price was honored as well as instructions given on how to complete the rebate. Tires are great and balanced and the ride is good. I will definitely continue to be a customer.

Not great. We needed an emergent repair on our gas line, and they said to bring it in. I told them…read morethat we absolutely need it finished by 1:00 the next day, and they said okay. I call the next morning, and they never even looked at it. They don't know how long it will take to repair, because they never looked at it to know what p arts they need. Now I have to leave it with them, drive back home four hours away, and drive back 4 hours one way to come get it a day later. I should deduct my mileage off of the bill. I've heard that they drum up repairs and expenses here, but we had no choice at the time. These guys are awful.

I had gotten tires from McMahon's tires on 9/10/21. They offer free rotation as a "loss leader" to…read moreentice you to buy tires. And I would take the vehicle (2016 GMC Acadia Denali) every 8K miles. I got the tires rotated on 9/24/24 and the salesman Jackson Boyce informed me that the lug nut GMC used were cheaper/shorter lug nuts with a tall crimp on beauty cap. He said that the caps on these nuts had leaked and swollen with corrosion and needed to be replaced. I am a engineer and it made sense so I had them replace all of them. It cost $125 to change out all cheaper capped lugs for 20 solid lugs. I had the tires rotated on 6/24/25 and the Madeline Miller informed me that one of the batteries in the pressure sensors had failed, and the other batteries were close to failing, So once again I agreed that it was better to change all of the TPMS sensors out when the rotated the tires. On 9/16/25, I changed out the front brakes and noticed two things. The lugs were torqued to 200+ Foot pounds. The max for most lugs is 120. It took a T bar wrench and a 4ft piece of pipe to get the lugs off. I also noticed that the front lugs had anti-seize compound compound inside the lugs. I use anti-seize compound on lugs whenever I change brakes, and I did so the last time I changed the front brakes. You can tell because when you apply anti-seize inside the lugs, any extra deposits as a white ring where the stud stops inside. And that was what I saw. I pulled a lug from the back wheels and sure enough, there was the usually ring of anti-seize compound I put there the last time I changed rear brakes. Problem: If McMahon changed the all the lug nuts a year earlier...why was there anti-seize compound in all the lug nuts. Brad Neal said McMahon didn't use seize compound. Either the new lug nuts scrapped the compound off the studs and made the ring in all of the lugs. The problem is...I checked, this doesn't happen. I tested one lug I cleaned and there was no ring. This would indicate that they never changed my lugs to begin with. Also, from the pictures show that the lugs were incredibly stained and had marks that indicated they had been taken off multiple times. Brad Neal showed me the lugs they use. Behind the counter there were at least 4 big bins with what I roughly calculated contained 500 lug nuts when full. Why do they need this many lugs? How often do they have to changed out lugs for the same reasons they explained for my vehicle? They charged me $6 a lug which they probably cost them less that $1 each. Which means I was looking at least $4000 in potential profit for replacing perfectly good capped nuts...or even just replacing the lugs anyway for no reason. I started looking at the bins and examining the various new lugs. Well, they were solid, but they were also cheap nickle coated lugs - that might actually stain after a year like Brad suggested. I usually walk softly and carry a big stick. I have a background in engineering and material science and chemistry. I have 31 US patents and retired at 45. Brad finally figured some of this out from the comments I made before, and when I examined the lugs they use, he then became very nervous and said I would have to get back from behind the counter because customers are not allowed there - yet he was the one who invited me back to see the lugs he was holding. When we returned to his station he looked at all the past service dates and indicated that it was over a year that the lugs were changed and he couldn't do anything with work done that long ago. I also told him something that I still can't figure out. After they changed out all the lug nuts, I noticed in my garage that 4 lugs on each wheel were shiny on top, and 1 top was dull looking. I didn't think much about it at the time because I trusted them - my mistake. I am wondering now if I should have marked my tires going in to make sure they even rotated my tires correctly in the past. I looked on the internet for situations common to mine and reddit was full of the same situation where sales men made high pressure pitches to customers to change their lugs. Were they in the same boat as I? Point of fact, this type of scam is subject to treble damages in court and is probably practiced by more shops than not.

Left trash in my car, did not use the paper on the floor mat and got my freshly clean car filthy…read more Did not reset the dash. Last straw. Times before - put the wrong hubcap on two of my tires. Looking for a new spot, can't trust these guys any longer.

This was my first time here. Same day service for oil change and belt replacement for my Mercedes…read moreand they did not charge me to repair a cover that was disconnected and interfering with radiator fan. The cost for the oil change was more than reasonable. (Note: Mercedes Dealership charges more than double for their oil changes and services). Most important, the Attendant and the Mechanics were very friendly. Unlike other Dealerships, they were thorough in explaining their diagnosis; no unnecessary or pressure sales tactics. Now my new Mercedes service center.

My first visit to Kruse. Business is under new ownership…read more New owner was a long term employee of previous owner. Took my limo in for front end alignment. I had just rebuilt the front end. Car handles beautifully. wheel is perfectly level. While in shop Mechanic gravity bled the brakes. Now the pedal is nice and firm again. My alignment was $149 and bleed was $40.50 (he supplied the fluid). The owner runs the shop, and his sister runs the office. They both impressed me as intelligent and pleasant people. They both thanked me more than once for my business. I'll return again.

Person behind the counter was pretty much too busy to want to take care of my wife, he treated her…read morelike she was stupid about her issue. She left and will never go back even though it is only 300 yards from our house. She said she will go to AutoZone every time from now on

so usually don't chose FIVE STAR rating however when a happy, happy, happy kitten and puppy greet…read moreme at the door of a business that's AWESOME! the service was done correctly and the Arcola Auto Care Team ALL seem to ENJOY providing EXCELLENT SERVICE; that's rare to pull off as a father and son operation;) the value was great for the service i received from Mark and two sons Josh and Sam; the final bill was less than quoted; that's the second time in my entire elderly life that has occurred;)! i would highly recommend going to them for your auto care needs & i pray The Lord Jesus Christ would continue working in their lives to prosper all business future business ventures;).