Phil is a nice guy and was able to get my tire fixed and me back on the road in a very reasonable…read moretime and a reasonable price. I originally took it to Tire Barn on W Jefferson yesterday and they put air in my tire and sent me away. I needed a key to unlock the lugnut. They only looked in the glove and didn't find the tool so they said they couldn't help me. Today not only did Tire Broker fix the tire they found the tool by taking the time to look in the trunk they bought one for me so I never have to worry again Tire Brokers took great care of me today and I would definitely recommend them!

My car just wasn't riding right. Tires looked ok but what do I know. So I pulled in and they were…read moreable to take a look at the car pretty quickly. They said tires were good but needed an alignment. They got the job done quickly and I felt very reasonably priced. My car is back as a smooth ride. Thanks guys I'll be back next time I need car repair.

Give Tuffy off Dupont road a chance. Tuffy! They get on oil changes and get her done, auto care…read morework, name it Tuffy gets right up on it. Tuffy isn't to bad really...The Dupont location isn't to bad, Tuffy won't get you to bad up in here, he won't do ya wrong or at least very wrong at all. They do pretty good work, young eager guys looking to twist a wrench and get her done the Tuffy way! Tuffy won't stick you to bad, build a relationship with his auto shop, Tuffy won't get ya to bad! Pretty fair guy overall, won't rough you up to bad... Tuffy guarantees it or as in Tuffy's case "GAR-N-TEES IT" Good old Tuffy! Right? Right Tuffy? you might get lucky when you don't get to roughy up'd at Tuffy! Brakes, Mufflers, tires, alternators , No job to big at Tuffy's. Dupont location probably the best Tuffy location, they won't get to roughy with you! Nope not at Tuffy's.

AVOID THIS PLACE!!!…read more On November 28th, 2025, I had my car towed to the Tuffy's on Dupont because it would not start (new battery), and from my multiple failed attempts to start, the clutch pedal had lost pressure. Below is everything that was quoted on my 2008 Honda Civic Si, with 130K miles. I want to note that the ignition knock sensor was accidentally broken by Tuffy, it was communicated to me, but somehow I got stuck with the bill for a new one ($55). Approved Scan codes - $160 Remove/Replace Starter & Ignition Knock sensor $765 Remove/Replace clutch master and slave cylinder & bleed clutch $956 Remove/Replace Axle seals $406 Remove/Replace Tie Rod & alignment $778 Valvoline Brake system flush $113 TOTAL - $3,079.67 Declined Remove/Replace Engine Mount $286 Remove/Replace Suspension Shock rear $436 Remove/Replace Valve cover gasket $258 Remove/Replace Clutch assembly $1,888 TOTAL - $2,869 When I picked up my car, it started, but something was off. Once the car warmed up the idle RPM's were inconsistent and the engine would vibrate horribly. The car also had trouble accelerating and the RPM's were twice as high as usual as I would put the car in neutral to come to a stop. Once in my garage, I noticed the smell of gas fumes and the exhaust was a dark color, and I had a leak. Under the hood, I noticed the intake manifold was dark and dirty on the far right side. The car struggled to start the next day. I took the car back to them and they quickly figured out that there was a gasket that wasn't installed properly and that some packaging had been left behind in the master or slave cylinder. Who knows what they actually did but all those issues did resolve, minus the rough start the leak. I took the car back a second time for the starting issue and nothing was really done, just suggestions of cleaning the throttle body, and making sure the spark plugs that I installed were properly gapped, which they were. This is when they started sticking to the phrase "if the starter is cranking, then it works". Didn't matter that this brand new NAPA Premium Plus Starter (2446993) sounded horrible as it struggled to crank. When I was leaving I noticed my check engine light came on, when it never had been before. They either forgot to reconnect a sensor or they disconnected something without knowing it, I let them know and they fixed it. A few days later I took my car to a family recommended mechanic. The first thing he noticed was that my flywheel looked to be taking damage, and that my axle seals were leaking. I took my car back to Tuffy's for a third time, and they confirmed the leaking axle seals, and claimed that they either mistakenly ordered the wrong ones, or that they were given the wrong ones. They fixed the axle seals and on the rough start they again gave me the line "if the starter is cranking, then it works", so they recommend the following. Remove/Replace Direct Fuel Pump Module Assembly $805 Adjust Valve Lash, Valve cover gasket, NGK High Ignitability Spark Plugs $697 I declined these services and I ordered a Honda Denso OEM fuel pump module assembly, and replaced it myself. After install, there was absolutely no change. The car's rough start issue remained. On February 21st, my clutch pedal had once again lost pressure, and so I brought the car back to them once again (4th time); thinking everything would be covered since they had done all the clutch work, but they quoted me the below. Remove/Replace Clutch Hydraulic line, 3/16 copper brake line, and brake fluid $209.45 I declined these services as well, and took the car back to the recommended mechanic and he said the issue was actually the slave cylinder. Dealing with Tuffy's was pointless, so I had him replace the slave cylinder (paid for the part and labor again) and I also had him go ahead and fully diagnose my starter issue at this point. The starter turned out to be faulty. Thank god the NAPA that Tuffy's had purchased it from was able to provide me with the lifetime warranty on it, and they gave me a new one. I had it installed with a NEW flywheel to ensure this didn't damage the new starter. After all this, my car starts up fine now; no clutch pedal issues. The only items that haven't gone bad that Tuffy's installed are the clutch master cylinder and the tie rod, but I have no confidence in them based on how everything else went.

Promised me at 8pm my car would be done so I could get to work tomorrow which is the reason I…read morecalled a mobile mechanic. Came to "fix it" and "didnt know" they would need a compressor for the wheel bearing assembly. They then took my car to the shop still promising it would be returned and fixed for me for work in the morning. Called them at 1 am 10xs before they answered and told me they got a "defective" part from auto zone and cant fix it. Told me they'd be back in a half hour with my car and it took them 2 hours to bring back my car unfixed. What a joke.

They went above and beyond for me we couldn't find tires for my blazer the gentleman there was…read moresupper nice and fixed my tire temporally till he could find me one at no cost I will be back and tell all my friends about this place the sell used cars and a great mechanic shop.

Positive experiences every time i have been a customer! Over the course of 5 years have purchased…read moreused tires three different times for three different vehicles. Was always provided with at least two options. One time i chose to purchase a whole set of brad new tires. Whether new or used - the tires were not "old" nor did they have much tread ware. Service was professional and on the new tires was informed the importance of going elsewhere in order to get an alignment. Friendly, courteous, prompt, immediate turnaround. Every tire purchased is still on a vehicle being driven daily - the quality of their product is very good. Value wise is it better than most given their immediate, professional, friendly, expert service, low cost, and quality product!

Very bad experience brought all parts and tires charged me $ 120 .00 to change the two tire…read morepressure sensors I provided all they had to do was turn 2 screws already had tires off will never use these crooks again

I stopped in Hubcap Express 2 weeks ago with a blown tire, I was in search of a used tire. After…read morelooking at my wheel, they explained to me why my tire kept going low and why it blew. With a little extra cost my wheel had to be re-coated. I use Hubcap Express whenever I need tires or have issues, they are always very helpful and have great customer service! This last time I was in I felt comfortable and that I was treated with excellent service! I will continue to use them and recommend them over any of the non locally owned tire places in town!! Keep up the good work!

They are not very friendly when it comes to Customer Service. Ellen was rude and disrespectful to…read morethe point of hanging up on me when I asked to speak with Upper Management to file a formal customer complaint. When they did work some suspension work on my car more specifically and Allingment it was in such bad condition to the point of it pulling and almost caused an accident on the highway on my way to work. It was very scary to say the least. They asked me why I did not bring the car back to them and I said, " Why would I bring it back to you when the awful job you did caused my car to jerk and pull violently to the left and to the right so bringing it back to someone that did a poor job was out of the question so I went to Tire Barn and they told me that Hubcap Express LLC should not of even touched the car due to it needing new ball joints, control arms and new breaks as well as barinings in the suspension of my car. Tire Barn also told me it was going to be a hefty 5 thousand dollars. The car isn't even worth that kind of money. Hubcap Express LLC refused to refund my money for the poor alignment they did and on top of that refused to even acknowledge their fault in the matter. So much so that they refuse to negotiate with the mediator of the Attorney General's office making it look like I was wrong for bring it up to this level of a Customer Complaint do to Ellen refusing to let me spaeak with her Manager or file a formal customer complaint. I reached out to Mr. Tom Scherer through an unconventional way but none the less informing them Hubcap Express LLC that what they did was wrong and calling me names making fun of my Disabilities as a Brain Injury survivor by calling me ,"Special" in a derogatory way quoting their response to the Attorney General. They refuse to respond making their selves look like they did not wrong due to their power as an small business owner. They are highly, "NOT RECOMMENDED TO ANYONE". DO NOT GO HERE their prices are high and will snake you like they did me.

I rarely write reviews, and I rarely take my car to a mechanic as I often do my own work…read more Yeoman had TREMENDOUS communication, up front pricing, and very knowledgeable. They were very detailed and did not try and oversell me anything. I will be back if I need to bring my car to a mechanic again!

I came here to get my brakes fixed. They installed the brakes wrong, producing an awful grinding…read morenoise, and then when I went back to have the work corrected claimed they couldn't hear it, and that the brakes were fine despite my breaks making exact same noise on my drive to and from the shop. The work was incredibly overpriced, and they tried to tack on an extra $50 onto my bill when I was paying for the brakes. This shop will do anything to get a few extra dollars from you. Because I'm a woman, they try to exploit me and give me made up repairs my car didn't need. They assumed I wouldn't notice anything wrong with my brakes that were installed completely incorrectly as well. The service I received was unprofessional. When I came to pick my car up, my phone mount was on the ground below the drivers seat and looked like it had been stepped on. DO NOT come to the shop unless you want to be disappointed and sink even more money than they charge you to get your car fixed by another mechanic. Save your money in your sanity and go somewhere that cares about you and your car.

We have been taking several different vehicles here for probably close to a decade. They are…read morecourteous, helpful, and always explain everything and are upfront about the cost before performing any work. There have been multiple times I have taken a vehicle in for something minor - warning light, stuck nuts on tires, etc. - and they will do what they can without charging anything. Can't recommend this location enough!

First of all the worst most unprofessional shop I've ever dealt with. I had a rear wheel clyinder,…read morefront shocks, steering gear box, oil pump gasket, oil pan gasket, and a drive shaft carrier bearing replaced. I was qouted 3 days of work, it took 8 days plus a weekend. When I picked up the truck the oil drain plug was loose, the air/oil mixing tube was disconnected, the rear drum brake was not put back together correctly, and the electrical plug for my rear abs was disconnected. I had to take it back for them to fix all of that. The day after I was leaving for south Carolina and I only made it to Marysville OH. My truck started to pour smoke out of the back of the truck I pulled over at a gas station and oil was coming out of the oil pan. If you are in need of any auto repair I would highly suggest going elsewhere. On top of the horrible service I never received a phone call from tuffys during the repair process. I only recived a call when they said it was done. I will never use tuffys again atleast not in fort wayne, IN. I am currently waiting on a tow truck.

Since the first time I used Tom Steele automotive I've never went anywhere else. Love this place…read morefor 15yrs now!

Tom Steele will get some good used tires on your hooptie. He will sell you new or used tires at…read morefair market price. They don't do free balance and rotations like a lot of places. If you need a tire plugged they will charge you. Other places do it for free. Weigh all your options before purchasing tires. Now if you need some good used one for your hooptie, this might be the place for you. If I was buying new I would go elsewhere. Wait times here can be a little long at times.