Cosmetic and bent rim repair was performed on my 2024 Lexus IS F Sport...I've had work performed by…read morethem in the past however this experience has made me not want to return for repairs in the future. The turn around time was great they completed the job in less than 24 hours however my TPMS sensors were not reset...I returned to have them reset only to be told that 1 of the 4 sensors had died and needed to be replaced, I went and purchased a new sensor the same day Fort Wayne Wheel Repair insisted that they put it on in an attempt to preserve the fresh paint on my rims from the cosmetic repairs...they put the sensor on but still failed to reset the TPMS sensors the tech came out and said "we can't do it here are your keys"...I went to another local rim shop and they reset the sensors within 5 mins. Only to find that 2 of my rivets were missing from the same tire that the sensor had to be replaced on I called Fort Wayne Wheel Repair to make them aware and was told that someone will follow up with me on Monday it was Thursday...Monday came and the owner Derrick called as promised but basically told me that there isn't anything that he could do and that I can GLUE some rivets on myself because they are plastic!!!! There is NOTHING plastic on my $2700.00 rims that I had just spent $380 with them to have cosmetic work done...I felt very discarded and was made to feel like I don't know what I have invested my money/interest in. I had to call out to California to have 2 METAL rivets shipped to me and I replaced them myself...I will not trust my car with this company EVER AGAIN due to lack of consideration/professionalism/expertise. Not to mention they still managed to chip paint off the freshly repaired rim and my car was dirty when I picked it up a quick car wash/wipe down would be nice...when someone is spending money to enhance their car its because they care about the way it look so to have a company mishandle it and return it in worse condition than it started in is terrible!

Delivery of 2023 Corvette Stingray 70th Anniversary HTC from Wisconsin to Indiana. Driver was…read moreextremely careful w unloading Vette, done complete walk around, plus was responsive to text on his progress getting here. Definitely recommend!

10/10 Insanely great services ! Kyle & another gentlemen took great care of my truck so well I will…read morebe back with another vehicle soon.

Nice quick and affordable service thanks. The parking kinda sucks tho. Chairs could be improved.read more

Traveling for a conference and an oil leak sprang out of nowhere. They were able to look at it…read morewithin 10 minutes of calling. Oil filter was loose, they had it fixed and we were on our way in 5 minutes. Great service, very kind.

Dropped my baby corvette with them. Was astounded at the attention and communication. Great guys…read moregreat service great price. So happy with them.

This was my first time here. Same day service for oil change and belt replacement for my Mercedes…read moreand they did not charge me to repair a cover that was disconnected and interfering with radiator fan. The cost for the oil change was more than reasonable. (Note: Mercedes Dealership charges more than double for their oil changes and services). Most important, the Attendant and the Mechanics were very friendly. Unlike other Dealerships, they were thorough in explaining their diagnosis; no unnecessary or pressure sales tactics. Now my new Mercedes service center.

My first visit to Kruse. Business is under new ownership…read more New owner was a long term employee of previous owner. Took my limo in for front end alignment. I had just rebuilt the front end. Car handles beautifully. wheel is perfectly level. While in shop Mechanic gravity bled the brakes. Now the pedal is nice and firm again. My alignment was $149 and bleed was $40.50 (he supplied the fluid). The owner runs the shop, and his sister runs the office. They both impressed me as intelligent and pleasant people. They both thanked me more than once for my business. I'll return again.

Great people, very friendly and extremely helpful every time I've had to get a tire put on my car…read morethey have been extremely helpful I'm just never any weight and they get it done right away

I have been going here for years to get repairs and replacements on the fly. He always takes good…read morecare of me.

My wife and I were coming into Fort Wayne from Angola on our way home to Texas, and just as we…read morejumped on to Interstate 65 on the north side of Fort Wayne, we realized that our vehicle was shuddering pretty bad. Just then, the Check Engine light came on and it was blinking, which means BAD! We took nearest exit ramp and limped off the interstate onto Illinois Road parking ourselves in F&M Bank parking lot (Shout out to the nice lady that came over to ask if she could help us!!). On Google Maps, we saw that an AutoZone was just across the interstate (1235 Magnavox Way). We called them up for advice, and after telling them of our predicament, the nice man on the other end of the phone told us that for our year/make/model, shuddering at acceleration could really only be one thing, a cylinder misfire, probably as a result of a bad ignition coil and/or spark plugs. He told us we could limp on over to the AutoZone, and they'd run an OBDII Scan on it to be sure, but he was 99% positive it wasn't nearly as bad as we thought. Upon arrival, they scanned the car and found that it was indeed a cylinder misfire. Being from far away, we asked where would be the best shop to take it to and they steered us toward the Belle Tire shop just across the street (7370 Illinois Rd). As out-of-towners, we would never have even tried that location, because we thought it was only a tire shop. Ends up they have a full service mechanic shop there as well! The gentlemen there at AutoZone were super helpful and even called up Belle Tire shop to make sure they could help us and get us back on the road quick. The Belle Tire folks told us that they were ready for us, so we fired that shaky engine back up and jiggled our way across the street. Those folks got us done quick! They had our vehicle in a bay in 20 minutes, then had it diagnosed, repaired, and back on the road within 2 hours. We broke down and parked at the bank at almost exactly 7 am. We drove out of the Belle Tire shop at almost exactly 10 am. From breakdown to road worthy in 3 hours. The Good Lord was watching out for us, making sure that ignition coil got us into the right place at the right time. Fort Wayne, from the F&M Bank lady to the guys at AutoZone to the crew at Belle Tire, you got a great bunch of people there!! May God bless all of you for helping a couple of mangy old Texans get back on the road!!

Belle has a nice large facility that is clean, modern and comfortable. This facility is hard to…read moreget to as you have to navigate the back alleys. Once you emerge on the building you have to by pass all the open bays to get to the shore front. Once this day there were four desk people working. All were professional in fees and conduct. The were eager to help. I listened to many stories on why a car had problems and what solutions they offered. All were done with respect and non pressure. There were about 10 tech jams working today. Plenty help help to process scheduled appointments and walk ins. Today in choose to make an appointment on line. It was easy to do. They seemed prepared to start my work by time the appointment time arrived. My day was costly than I planned. I feel like they were being honest about my issues. The cost seemed a lot but probably fair. The work took over 3.5 hours. On the down side...I noticed the all important sign going into the shop that required people to wear safety glasses. 9 of 12 people didn't wear safety glasses including 4 management/desk types.

Would leave 0 stars if I could. They put on 4 new tires for me. 2 of them were not seeded right &…read morehave had a slow leak in them. Had an appointment at 4pm today & Brad an employee (was nothing but rude). Asked me what was going on told him they had put 4 new tires on & that 2 were not seeded right. He proceeds to answer the phone that was ringing when he gets off the phone he goes in to say in a rude manner its going to take 4hours before he can get to it. Customer service skills are trash. Brad has no respect for his customers & could careless about his job. Super unprofessional employee Brad.

Had to get my tire patched up and the service was quick and easy. Less than 30mins. Highly…read morerecommended.

Too many people are worried about getting their feelings hurt. Is the owner rude?? Hell yes if…read moreyou are soft and don't like straight answers! Do they call him the "Tire Nazi"? So I have heard! But if you like great service and great value... put your feelings aside and go here! I had a flat tire and the chain stores couldn't repair it and of course the large chains tell you if you're replacing one you should replace all four! Well maybe I don't need all four! Tires are not freaking cheap!! Maybe I have a good 20,000 miles left on the other three. So I bought a used tire for $40 with lots of life left! Will get me to my next set of tires for sure!

Since September 2023 the new location bought the NAME Leo Tire & Wheel plus bought the PHONE #…read moreassociated with the previous location/owner. No Tire Nazi at this location. I saved $$ over competitors I called. Do not expect coffee, comfy chairs or bathroom. You'll either stand outside, sit in a lawn chair inside the bay ( they offered ) or drop car off. I waited and both guys were friendly. New location by Metea Park. Expect a 4% CC charge or pay with a check.

I have to just give the best review for McMahons. I was stranded on the side of the road with a…read moreflat tire and I was to weak to change it myself for the lug nut removal. I called several local mechanics, tire companies, family And friends and all of them said no or they were working. My last call to McMahons just goes to show me that they are still decent human beings in this world. By the time I called I was sobbing and weather or not the man who answered felt pitty for me he asked back in the shop of a truck would be willing to go to my location which was close to their shop by the grace of god they said yes. Normally McMahons only does site visit for semi trucks so I felt blessed. They showed up quick, with smiles on Their faces and so friendly and caring. Rex was one and the other Justin. Young fellows with hearts of GOLD! They drove up made sure they and my car were safe since we were in a busy area and worked quickly knowing exactly what to do. In no time at all they had my doughnut tire on and I was in the road. Well worth the money I paid. I would recommend McMahons in a heartbeat. And if you can ask for Rex and Justin! They were amazing. Sweetest young men I've met in awhile. Take your vehicle there for new tires or even an oil change. Best customer service I've seen in awhile.

Been going to this location for a decade, and this will be the last time I provide any opportunity…read morefor business. I scheduled a pickup (which they do for the business I'm employed under) for Monday at 9am- I checked with my concierge at 3pm that day and the porter had failed to pickup my car (day one missed). I called over to them and they'd informed me they had me down for a drop off (which I've literally never done in 10 years), whatever- I told them my car would be in the parking lot for pickup Tuesday at 9am. I get a notification on Tuesday at 12:41pm that the car had been picked up. I receive no verbal update until about 3pm when I'm told the car will be repaired and returned to me by end of business day. I got a second call about 30 minutes later informing me that was incorrect, and NOTHING had been performed on the car- they'd instead be returning it to the lot with NO SERVICE provided, but they need my car for a third day. Fine. My car is waiting in the lot at 7:30 Wednesday am and I CALL THEM specifically to inform the car is there, and I'm anticipating a pickup from them at 9am (to avoid a similar debacle to the previous day)- My concierge team calls me at 10:40 to let me know they just picked the car up. I was contacted today at 2pm for payment, no apologies until I addressed my concerns head on- to which I was met with a "I didn't want to tell you this, but we're super short staffed- I don't want to feed you excuses" blah blah blah. Chapin and Team- Customers DON'T CARE how busy you are. They care about how YOU MAKE THEM FEEL. And when you make me feel like I'm not a priority- I'm going to seek that feeling out elsewhere. All of this wait for A PAIR OF HEADLIGHTS and A SINGLE TIRE for a MOPAR/Domestic vehicle with a VERY common tire size no less.